The Windsor Hotel Toya, Vignette Collection by IHG

Property class: 5 and above
Toyako ski hotel with spa and ski rentals

Choose dates to view prices

Putting you within a 15-minute drive of Lake Toya, The Windsor Hotel Toya, Vignette Collection by IHG features snowboarding, cross-country skiing, and snow tubing. You can visit the spa to indulge in facials or aromatherapy, and French cuisine is served at Gilligans Island, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool, and an outdoor pool. Ski passes, rentals, and lessons are also available. Fellow travelers say great things about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Onsen
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
$238 nightly
The total price is $263
Nov 18 - Nov 19

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 1 King Bed (Lake Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Premium Room, 2 Twin Beds (Lake Side)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Suite, 2 Twin Beds (Lake Side)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Suite, 1 King Bed (Sea Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

Premium Room, 1 Queen Bed (Sea Side)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Premium Room, 2 Twin Beds (Sea Side)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Suite, 2 Twin Beds (Sea Side)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

Premium Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free wired internet

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Map
Shimizu, Toyakocho, Abuta-gun, Toyako, Hokkaido, 049-5722

What's nearby

  • Shikotsu-Toya National Park - 6 min drive - 4.1 km
  • Silo Observatory - 9 min drive - 6.5 km
  • Lake Toya - 12 min drive - 7.2 km
  • Toyako Onsen - 19 min drive - 14.2 km
  • Toyako Hot Spring - 21 min drive - 15.2 km

Getting around

  • New Chitose Intl. Airport (CTS) - 105 min drive
  • Toya Station - 21 min drive
  • Ōkishi Station - 27 min drive
  • Koboro Station - 35 min drive
  • Free train station pick-up

Restaurants

  • ‪月浦ワイン醸造所 - ‬17 min drive
  • ‪江戸打ち そばらぼ - ‬9 min drive
  • ‪波の音 - ‬17 min drive
  • ‪でめきん食堂 - ‬16 min drive
  • ‪Cafe&Restaurant The Toya - ‬16 min drive

About this property

The Windsor Hotel Toya, Vignette Collection by IHG

  • Putting you within a 15-minute drive of Lake Toya, The Windsor Hotel Toya, Vignette Collection by IHG features snowboarding, cross-country skiing, and snow tubing. You can visit the spa to indulge in facials or aromatherapy, and French cuisine is served at Gilligans Island, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool, and an outdoor pool. Ski passes, rentals, and lessons are also available. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 368 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 6 AM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Reservations are required for dinner at all onsite restaurants and must be made at 6 PM the day prior.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • This property has 2 guestroom towers (North and South). The seaside guestrooms in the North Tower building will be under renovation April 1-November 30, 2026, from 9 AM-5 PM daily. Guests will be allocated rooms in the South Tower during this time.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Children (12 years old and younger) not allowed
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Free train station pick-up*

Other information

    • Designated smoking areas

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Reviews

The Windsor Hotel Toya, Vignette Collection by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hot spring facilities were spectacular and a highlight of the stay. (3 reviews)
  • Breakfast at the property was generally excellent and very delicious. (6 reviews)
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Popular mentions

Food
Service staff
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Reviews

Verified review

10/10 Exceptional

Staff professional , helpful and view excellent
Verified review

8/10 Very good

It was absolutely wonderful to be able to enjoy the best view of both the ocean and Lake Toya at the same time. The guest room was also spacious, clean, and well-maintained. However, the dining options for dinner inside the hotel were limited, and since there aren't many streetlights on the road leading up to the property, you need to drive with caution at night.
Verified review

10/10 Exceptional

Great views!
Verified review

10/10 Exceptional

Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience
Verified review

10/10 Exceptional

The room was clean and I love the shuttle service they provided from pick up and drop off between hotel and the Toya JR station. All hotel staff were very nice and the only regret we had was that we only spent three nights in December. We booked the skii class at the site and the instructors and staff were fantastic as well! I highly recommend this place!
The shuttle bus
The entrance
The hotel room. My son loved his sofa bed!
Our hotel package included Breakfasts and we could choose between three restaurants ( either French, Japanese or Chinese )
Verified review

10/10 Exceptional

Excellent service, friendly and professional staff, room with scenic view
Verified review

10/10 Exceptional

It’s a beautiful resort. Lots of activities, wonderful sight seen.
Verified review

10/10 Exceptional

Great location and friendly staffs. The restaurants on the top floor are pretty good.
Verified review

10/10 Exceptional

Great hotel in the top of toya lake with spacious room and view...5 stars
Verified review

10/10 Exceptional

I like the quiet and beautiful views.
Verified review

10/10 Exceptional

Excellent hotel provides excellent service! I will visit in the future.
Verified review

10/10 Exceptional

This was a gorgeous place to be in the middle of Winter. The hotel is amazing and the surrounding nature and lake are breathtaking. Ee had a few things planned for the visit, but preferred just to stay in the hotel/resort
Verified review

6/10 Good

Yes, but a bit old school. The view however, of the Lake was beautiful!!
Verified review

10/10 Exceptional

Spectacular room views! Such a stunning and remote hotel with many dining and activity options. Will definitely be back.
Verified review

10/10 Exceptional

Such a hidden gem! We stayed two nights at the resort. The view is breathtaking and the food is supreme. All facilities are well maintained and staff are very friendly.
Verified review

10/10 Exceptional

The property is older but well maintained. The views are absolutely amazing! You definitely need a car if you stay here - the hotel sits on a mountain top and quite some distance from town (restaurants, shops, and convenience stores).
Verified review

10/10 Exceptional

The Windsor is a excellent expensive 5-star hotel, food and dining only choices available within hotel. Will try other hotel choices next time.
Verified review

10/10 Exceptional

Beautiful Property and Lovely Staff

Beautiful property and hotel with amazing views all around. The staff was wonderful with great hospitality. Very good breakfast on site as well which I recommend adding to your stay as it’s far to the main town to get breakfast. Only small criticism is the WiFi was substandard for a property with so much focus on the details. Was difficult to connect to and stay connected to.
Verified review

10/10 Exceptional

Great breakfast options. Japanese, western or buffet. I chose western. Premium fresh fruits, pastries, famous Hokkaido milk, different juices and many more. The outdoor onsen is beautiful. Our room with lake view, we could see the lakeside fireworks at night and beautiful sunrise in the morning. The best of all, they let us check in early since our room is ready. And the check out time is not till 12 pm. White gloves staff services through out the hotel. The room is extremely clean. We would definitely will come back.
Verified review

10/10 Exceptional

Winter Wonderland

Spectacular location and views for a snowy wonderland in winter. The lobby and sitting areas are beautiful and peaceful. It is quite remote but with a free daily transfer bus available for Toyako or Toya station. The service was outstanding with very friendly staff. The food was excellent, but quite expensive without options nearby! The bar was quaint and relaxing at the end of the day. We thoroughly enjoyed our two night stay. We didn't utilise the spring or spa services but would recommend this hotel for that special celebration or decadent indulgence!
Verified review

10/10 Exceptional

Diversify breakfast on the second floor. It is too hot on the 11th floor where breakfast is served.
Verified review

10/10 Exceptional

Everything was fabulous
Verified review

10/10 Exceptional

Five star property. Outdoor hot spring design was well thought out and due to the high elevation overlooking Lake Toya it transported you to another realm.
Verified review

10/10 Exceptional

Incredible lake view
Verified review

10/10 Exceptional

I like dinner restaurants (SUSHI, out of Africa etc) and golf.