We didn't have the best stay, me and my husband had the suit with the sauna, and stayed 3 nights. When we arrived the room with the sauna was not cleaned after the previous guest, missing towels, used Q-tip on the counter, only one clean robe and there was two used teacups. And an alarm from the wine fridge that was going off. 2 cokes missing from the fridge.
We notified the staff, they said they would look into it and adress it. Cleaning team only emptied the bins ... then we talked with them again. Ended up cleaning the bathroom myself . The morning after we talked with them again same story as the previous day, but they refilled the coke in the minibar. Seemed to be alot of confusion with the room in general.
Have stayed at this hotel before and had no complains, same as last time the breakfast is good, the place is really beautiful, and the staff is polite. And have friends who stayed in the same suit as us before, and they had no issues. Think this was a fluke, but a very disappointing one, sad to have paid 10 000kr for this, not worth it if you have to clean the room yourself.