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Elounda Bay Palace, a Member of the Leading Hotels of the World

Photo gallery for Elounda Bay Palace, a Member of the Leading Hotels of the World

Exterior
Balcony view
Deluxe Double Room, Sea View | 1 bedroom, hypo-allergenic bedding, in-room safe, soundproofing
3 restaurants, breakfast, lunch, dinner served; Greek cuisine
Exterior

Overview of Elounda Bay Palace, a Member of the Leading Hotels of the World

VIP Access

Elounda Bay Palace, a Member of the Leading Hotels of the World

5.0 star property
Beachfront hotel in Agios Nikolaos with spa, beach bar
8.8 out of 10 Fabulous
8.8/10 Fabulous

226 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Pet-friendly
  • Free parking
  • Free WiFi
Map
Elounda, Agios Nikolaos, Crete Island, 72053
Main amenities
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Cable/satellite TV service
  • Garden

Room options

About this area

What's nearby

  • On a private beach

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 54 min drive
  • Sitia (JSH) - 81 min drive

Restaurants

  • Nikos - 18 min walk
  • Alyggos - 17 min walk
  • Rakomelo - 14 min walk
  • Paradisos - 6 min walk
  • Ergospasio - 13 min walk
Map

About this property

Elounda Bay Palace, a Member of the Leading Hotels of the World

Elounda Bay Palace, a Member of the Leading Hotels of the World offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks, plus you'll have access to on-site waterskiing. The indoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and aromatherapy. Thalassa Restaurant, one of 3 restaurants, serves Greek cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a free kid's club and a poolside bar. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (EUR 40 per person, per stay); reservations required for on-site testing
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 262 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:30 PM until midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in the restaurants.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets stay for free (dogs only, up to 11 lb per pet)
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Baby bath

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Waterskiing
  • Golfing nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 2 buildings/towers
  • Built in 1974
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Health club
  • An indoor pool
  • Seasonal outdoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LCD television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Dressing gowns and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • High chair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chenot SPA. Services include facials, body wraps, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Dining

Thalassa Restaurant – This beachfront seafood restaurant specialises in Greek cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
Ariadne Taverna – This beachfront restaurant specialises in Greek cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Aretoussa main Restaurant – Overlooking the ocean and garden, this restaurant specialises in Greek cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Blue Lagoon Restaurant – This beachfront fine-dining restaurant specialises in Peruvian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
Argonaut Restaurant – This beachfront restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 40 per person, per stay

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property requires that all guests aged 12 and over receive on-site antigen/rapid COVID-19 testing (EUR 40 per person, per stay); reservations required for on-site testing.

On-site PCR and antigen/rapid COVID-19 testing are both available for a fee.

At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination.

Negative COVID-19 test result requirement applies to all guests aged 12 and over, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and over; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Health First (Greece) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Elounda Bay Palace a Member of the Leading Hotels of the World
Elounda Bay Palace Hotel

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Elounda Bay Palace, a Member of the Leading Hotels of the World?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, on-site COVID-19 testing (antigen/rapid screening) is available for a fee, guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, there's an indoor pool, a seasonal outdoor pool and a children's pool.
Are pets allowed at Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, dogs stay for free, with a maximum weight of 11 lb per pet.
Is parking offered on site at Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, there's free self parking.
What are the check-in and check-out times at Elounda Bay Palace, a Member of the Leading Hotels of the World?
You can check in from 2:30 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Elounda Bay Palace, a Member of the Leading Hotels of the World and nearby?
Have fun with on-site activities such as waterskiing and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes aerobics , basketball and pilates. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Elounda Bay Palace, a Member of the Leading Hotels of the World also has 2 bars, a private beach and a seasonal outdoor pool, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Elounda Bay Palace, a Member of the Leading Hotels of the World?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Greek cuisine and garden views.
What's the area around Elounda Bay Palace, a Member of the Leading Hotels of the World like?
Elounda Bay Palace, a Member of the Leading Hotels of the World is a short 16-minute walk from Elounda Windmills and 7 minutes' walk from Alykes of Elounda. Travellers give top marks for the hotel's prime location.

Reviews

8.8

Fabulous

8.9/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.5/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent Experience - We Will Be Back!
Excellent service, friendly staff, great location right on the beach with incredible views and a wonderful spa.
Vera, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

John, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Constantinos, 4-night trip
Verified Expedia guest review

6/10 Good

Moran, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Dominique, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing location with private sandy beach and water sports. There were no upgrades the evening we arrived but We received a wonderful upgrade the next day. We opted for half-board (breakfast and dinner) inclusive option since we were traveling with the kids, and were very happy with both. One surprise was that we had to pay for water and tea at dinner after piling up lamb and steaks, felt a little cheap 😂. Overall a wonderful experience
David, 4-night family trip
Verified Expedia guest review

4/10 Fair

Karl, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with very professional and super friendly staff. Excellent food and resto options. Nice private beaches. Really perfect place for a relaxing holiday. Hotel a bit isolated from the rest of the island
thomas, 7-night romance trip
Verified Expedia guest review

6/10 Good

Less than 5 star
The staff are lovely and very professional. However this is definitely NOT a 5 star hotel - no Idea how it gets that rating - the gardens were lovely but the beaches were often filled with cigarette butts and not cleaned - one day there was so much garbage floating around the sea, we call and asked them to clean up the bay. The food for the morning buffet and evening buffet was less than Ok. Very poor quality . The poor staff there are overworked and do their absolute best and are sweet - the the place is very tired looking. The other objection we had was that they kept having private corporate parties so That we were not able to access the bars or a restaurant several times during our stay. Plus then we get the noise from their parties - The food at rhe a la cartw restaurants was good but pricey .
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

It was our first time in Crete. We absolutely loved this place. Rooms were clean and comfortable, you had access to beach, pool, sports amenities and delicious dining. The staff here is phenomenal. Always making sure you’re comfortable and enjoying your vacation. Will most likely be returning 😊
Nick, 7-night family trip
Verified Expedia guest review