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All properties in Palm Island, Queensland, Australia

Orpheus Island Lodge

Palm Island beachfront resort with spa and outdoor pool

  • Free cooked-to-order breakfast and free WiFi in lobby

Image gallery

  • Infinity Pool
  • Infinity Pool
  • Beach
  • Infinity Pool
  • Infinity Pool
Infinity Pool. Image 1 of 56
1 / 56Infinity Pool
10.0.Exceptional.
  • The food was amazing; the staff were amazing; and the chopper ride was amazing. A great place to get away and relax (and feel spoilt).

    Jul 26, 2020

See all 1 review

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 14 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • Marina
  • Restaurant and bar/lounge
  • Full-service spa

What’s around

  • In a national park
  • Paluma Range National Park in the region

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • North Beachfront Room
  • North Beachfront Suite
  • South Room
  • South Suite

What’s around

Landmarks

  • In a national park
  • Paluma Range National Park in the region

Getting around

  • Palm Island, QLD (PMK) - 9 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 14 rooms
  • This hotel is arranged over 1 floor

Arriving/leaving

  • Check-in time 2 PM-5:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 2:00 PM - 5:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Orpheus Island Lodge is accessible only via helicopter. Guests must arrange transfers (surcharge) from Townsville Airport to the property, which is 30 minutes away via helicopter. To guarantee transfers, guests must contact Northern Escape Collection Reservations in advance using the information on the reservation confirmation received after booking. Daily scheduled helicopters transfers operated by Nautilus Aviation are subject to availability and payload restrictions. Luggage in excess of 15 kg/person (one small bag) may incur a fee and a private helicopter charter may be required. All helicopter transfer payments are made through Orpheus, on behalf of Nautilus Aviation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transfers

  • Airport shuttle from 2:00 PM to 2:30 PM*

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Supervised childcare/activities (surcharge)

Food and drink

  • Free cooked-to-order breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar

Things to do

  • Ecotours on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 10
  • Year Built - 2011
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Languages Spoken

  • English
  • French

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch plasma TV
  • Satellite TV channels
  • IPod docking station

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Gwandalan Day Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Dining

Onsite venue - This beachfront restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Recreation

On Site

  • Marina on site
  • Ecotours on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site

Small print

Also known as

  • Orpheus Island Resort
  • Orpheus Island
  • Orpheus Island Lodge Resort
  • Orpheus Island Lodge Palm Island
  • Orpheus Island Lodge Resort Palm Island
  • Orpheus Hotel Orpheus Island
  • Orpheus Hotel
  • Orpheus Orpheus Island
  • Orpheus Island Hotel Orpheus Island
  • Orpheus Island Resort All Inclusive
  • Hotel Orpheus Island
  • Orpheus Island Hotel
  • Orpheus Island Resort All Inclusive

Optional extras

Credit card charges are subject to an extra charge of 1.59 percent

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 690 per person (roundtrip)

Airport shuttle for children between the ages of 2 and 17 costs AUD 690 (roundtrip)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via helicopter are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Helicopter transfer per adult: AUD 345 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Orpheus Island Lodge does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 5:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant that offers alfresco dining and fusion cuisine.
  • Yes, an airport shuttle is available from 2:00 PM to 2:30 PM on request. The charge is AUD 690 per person roundtrip.
  • Have fun with onsite activities like kayaking, sailing, and fishing. Additional recreation onsite includes ecotours and helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Orpheus Island Lodge also has a private beach and a picnic area, as well as a garden.