InterContinental Hayman Great Barrier Reef by IHG

Property class: 5 and above

Choose dates to view prices

Reviews

8.6 out of 10
Excellent

Private-island calm with reef adventures

The InterContinental Hayman Great Barrier Reef sits on a secluded private island at the northern edge of the Whitsunday archipelago, surrounded by white-sand beaches and sparkling water. Days can start with a gourmet breakfast at Pacific, then drift into pool time across the iconic Hayman Pool and the outdoor Infinity Pool. The mood stays calm and quietly spectacular, with open-air spaces that welcome the sea breeze.

  • Dining with range

    From brasserie-style Pacific to zesty Pan-Asian at Bam Bam, plus Mediterranean at Amici.

  • Reef-and-sands by air

    Take helicopter tours over Heart Reef, Whitehaven Beach, and fringing reefs.

  • Family holiday rhythm

    Planet Trekkers Kids Club runs themed, supervised sessions during school holidays.
$627 nightly
The total price is $690
Oct 17 - Oct 18
Total with taxes and fees

Amenities

  • Complimentary beachfront water sports at high tide
  • Spa thermal circuit with sauna and plunge pool
  • 24-hour Fitness Centre with yoga, Pilates area
  • 7.8 km walking trail through gullies, forests
  • Grove Boutique and Café for grab-and-go
  • Protected national park setting, no pets allowed
These property details are summarized by AI

Why we love this property

Beach paradise
Savor beachfront dining on a private white sand island. Dive into watersports like sailing, kayaking, or windsurfing, or unwind with beachside massages.
Work and beach bliss
Tackle business in 15 meeting rooms with laptop workstations, then recharge at the beach. Poolside bars and spa services create the perfect work-life balance.
Dining extravaganza
Savor local and Italian flavors at five restaurants with beachfront dining. Free breakfast and romantic picnics enhance the culinary journey.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Classic Room

A modern hotel room with a sofa, a small table, a TV, and a balcony with a view of greenery.

Classic Room

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Lagoon Ocean View)

A hotel room with a bed, a desk, a chair, and a balcony with a view of the ocean.

Premium Room, 1 King Bed (Lagoon Ocean View)

9.6 out of 10
Exceptional
(9 reviews)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Pool View

A modern living room with a grey sofa, a coffee table, and a flat-screen TV mounted on the wall.

Suite, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard View (Retreat)

Room

Classic Room, 1 King Bed, Courtyard View (Retreat)

9.8 out of 10
Exceptional
(7 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Beachfront (Pool, Adults Only)

A modern bedroom with a large window, a small balcony, and a pool area.

Villa, 1 King Bed, Beachfront (Pool, Adults Only)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lagoon View

A hotel room with a bed, a sofa, a desk, and a view of a pool and palm trees.

Premium Room, 1 King Bed, Lagoon View

  • Lagoon view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Pool Ocean View)

A bedroom with a canopy bed, a bench, a nightstand with a lamp, and a view of a balcony with a round seating area.

Suite, 2 Bedrooms (Pool Ocean View)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Hayman)

A modern living room with a grey sofa, blue armchairs, and a coffee table. There are abstract paintings on the walls and a view of the outdoors through large windows.

Suite, 2 Bedrooms (Hayman)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 1722 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Lagoon View

A modern hotel room with a large bed, a desk, and a view of the sea.

Suite, 1 Bedroom, Lagoon View

  • Ocean view
  • 969 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Lagoon)

A hotel room with a bed, a sofa, a desk, and a view of a pool and palm trees.

Family Suite (Lagoon)

  • Lagoon view
  • 1550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, Pool Access (Adults Only)

A modern living room with a pool view, a flat-screen TV, and a cozy seating area.

Suite, 1 Bedroom, Pool Access (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hayman)

A bedroom with a canopy bed, a balcony with outdoor seating, and a view of the ocean.

Suite, 1 Bedroom (Hayman)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 990 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Beach Access)

Room

Premium Room, 1 King Bed (Beach Access)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 3 Bedrooms (Hayman)

A spacious living room with a large sofa, armchairs, and a coffee table. There is a view of the ocean through large windows.

Suite, 3 Bedrooms (Hayman)

  • Ocean view
  • 2045 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for House, 3 Bedrooms (Hayman Beach)

A modern living room with a pool, grey sofas, a round coffee table, and a view of the sea.

House, 3 Bedrooms (Hayman Beach)

  • Ocean view
  • 4306 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 King Beds

View all photos for Room, 4 Bedrooms (Hayman Residence)

A modern living room with a grey sofa, a marble coffee table, and a view of the sea through large windows.

Room, 4 Bedrooms (Hayman Residence)

  • Ocean view
  • 6997 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 King Beds

View all photos for King Accessible Room

A modern hotel room with a sofa, a small table, a TV, and a balcony with a view of greenery.

King Accessible Room

  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern room with a sofa, a small table, and a TV. It has a sliding glass door leading to a balcony with a garden view.

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

A modern living room with a large TV, a coffee table, and a sofa with decorative pillows. There is a view of the ocean through large windows.

Suite, 1 Bedroom, Beachfront (Pavilion, Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Hayman Island, Whitsundays, QLD, 4801

What's nearby

  • Hayman Island Reef - 1 min drive - 0.0 km
  • Whitsunday Lookout - 4 min drive - 1.5 km

Getting around

  • Hamilton Island, QLD (HTI-Great Barrier Reef) - 20.8 miles/33.5 km
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • Pacific breakfast restaurant
  • Oriental Teahouse
  • InterContinental Hayman Club Lounge
  • Aquazure
  • BEER O'CLOCK

About this property

InterContinental Hayman Great Barrier Reef by IHG

  • InterContinental Hayman Great Barrier Reef by IHG features a marina and puts you just steps from Coral Sea and Hayman Island Reef. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and Pacific, one of 4 restaurants, serves local cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a 24-hour fitness center, and a steam room. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 182 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • Guests must transfer to the property via Boat or helicopter and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • This property is accessible by boat transfer or sea plane only. There is no public airport on Hayman Island. Transfer service can be booked directly with the property for a fee.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests must contact this property at least 14 days in advance to arrange check-in and boat transfer.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle from 8:00 AM to 5:30 PM*
    • Ferry terminal shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 4 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Babysitting (surcharge)
  • Children's menu
  • Paddleboard on site

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Ecotours
  • Helicopter/airplane tours
  • Kayaking
  • Canoeing
  • Sailing
  • Boat tours
  • Motor boating
  • Personal watercraft (motorized)
  • Snorkeling
  • Paddleboard on site
  • Shopping
  • Pool table
  • Fishing
  • Beach nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Whale-watching nearby

Working away

  • 15 meeting rooms
  • Conference center (205248 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Paddleboard on site
  • Romance packages

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • Golf driving range on site
  • 2 outdoor pools
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Pickleball court
  • Marina
  • 3 outdoor tennis courts
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Banquet hall
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Lever door handles

Room amenities

Be entertained

  • iPad
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Balcony or patio
  • Separate sitting area

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 6 years old are not allowed in the spa.

Dining

Pacific - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Amici Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
BamBam - This poolside restaurant specializes in Pan-Asian cuisine and serves lunch only. Open daily.
Aqua - This restaurant specializes in seafood and serves lunch only. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: AUD 30.60 per person, per stay. This fee does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of AUD 299 per person (roundtrip)
  • Ferry terminal shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AUD 150.0 per night
  • Airport shuttle for children between the ages of 5 and 12 costs AUD 149 (roundtrip)

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Hayman Island
InterContinental Hayman
InterContinental Hayman Island Resort
InterContinental Hayman Great Barrier Reef
InterContinental Hayman Island Resort an IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Hotel
InterContinental Hayman Great Barrier Reef by IHG Whitsundays

Frequently asked questions

Does InterContinental Hayman Great Barrier Reef by IHG offer free cancellation for a full refund?

Yes, InterContinental Hayman Great Barrier Reef by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Hayman Great Barrier Reef by IHG?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at InterContinental Hayman Great Barrier Reef by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at InterContinental Hayman Great Barrier Reef by IHG?

Sorry, there's no onsite parking at InterContinental Hayman Great Barrier Reef by IHG.

Is airport shuttle service offered by InterContinental Hayman Great Barrier Reef by IHG?

Yes, an airport shuttle is available from 8:00 AM to 5:30 PM at scheduled times. The charge is AUD 299 per person roundtrip.

What are the check-in and check-out times at InterContinental Hayman Great Barrier Reef by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.

What is there to do at InterContinental Hayman Great Barrier Reef by IHG and nearby?

Have fun with onsite activities like kayaking, sailing, and rowing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. InterContinental Hayman Great Barrier Reef by IHG also has 2 poolside bars, 3 bars, and a 24-hour fitness center, as well as an arcade, a picnic area, and a garden.

Are there restaurants at or near InterContinental Hayman Great Barrier Reef by IHG?

Yes, there are 4 onsite restaurants, featuring alfresco dining, local cuisine, and garden views.

Does InterContinental Hayman Great Barrier Reef by IHG have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around InterContinental Hayman Great Barrier Reef by IHG like?

InterContinental Hayman Great Barrier Reef by IHG is located a short 1-minute walk from Coral Sea.

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Reviews

InterContinental Hayman Great Barrier Reef by IHG Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach at this property is stunning with lovely scenery and grounds. (4 reviews)
  • The pool was clean, huge, and a highlight of the resort with great pool food and a memorable experience. (5 reviews)
  • Breakfast was excellent with a fantastic variety of fresh and delicious options each morning. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Location
Children
Recreation
Restaurant
Breakfast
Drinks

Reviews

Verified review

6/10 Good

Resort needs some major upgrades especially in all the common areas.Garden also needs some attention. Staff and food were great
Verified review

10/10 Exceptional

Had an amazing holiday, couldn’t fault the lovely staff.
Curlew
Snorkeling
Verified review

10/10 Exceptional

Absolutely amazing! Everything was perfect. The friendliest most welcoming staff we have had anywhere.will definitely be back.
Verified review

10/10 Exceptional

Fabulous 4 night trip to Hayman. Just the most beautiful scenery and grounds and a very friendly staff. We enjoyed the excursions snorkeling and seeing Whitehaven Beach. We initially had a lagoon room which we didn’t love so we upgraded to a second floor room overlooking the pool. They were very accommodating. Used the gym and ate at all the restaurants. We also enjoyed the great acoustic guitar player each night.
Verified review

10/10 Exceptional

Absolutely amazing property and staff were the best I have experienced in my life
Verified review

8/10 Very good

Loved the property and surrounds. Stunning. Dining options were limited although breakfast was top
Verified review

8/10 Very good

We had a really nice time at the resort the people were friendly and helpful, particularly on the excursions. Lots of young people, many of them inexperienced, and that showed up a little bit at the restaurants. Some super nice workers, but in some cases not terribly efficient or quick. The property is beautiful, although in places it feels a little worn at the elbows and not five-star tidy. Overall, it was more solid than spectacular in that regard. Food too was good, not great. I know I’m sounding picky – our vacation was great – but this place could be next level with a bit more attentiveness and TLC. At a place like this, with nature perpetually converging in, somebody should be cleaning at all times. That’s a tough task at a large property, yes, but you would see that at a Four Seasons or Ritz Carlton. That said, we came away with some great memories and new friends.
Verified review

10/10 Exceptional

Fantastic accommodation. Staffs are all very friendly and supportive.
Verified review

10/10 Exceptional

Overall convenient family holiday. Relaxing and beautiful scenery.
Verified review

8/10 Very good

Stunning location. Beautiful beach and lovely staff members
Verified review

10/10 Exceptional

Staff are amazing, accommodation was beautiful and food was divine. A luxe experience all round. Only gripe was the visa surcharge when settling the bill and the weekend surcharges at the restaurants, which seems unnecessary especially as they don’t take cash so no other way to pay. When you’re spending so much, this seems an over the top charge.
Verified review

10/10 Exceptional

Excellent stay. Hayman Island is back in a big way!
Verified review

10/10 Exceptional

This place is magical! The staff are amazing and helpful. The water is beautiful, the snorkeling of the reef is like no other.
Verified review

10/10 Exceptional

First rate

Great location and the facilities and the staff were first rate.
Verified review

10/10 Exceptional

The property was beautiful. The staff were very friendly and lovely. The food was not very good considering what we paid.
Verified review

6/10 Good

I expected more for a premium resort at $1k + per night. Only 2 restaurants were good - Amici (Italian) and Bam Bam (Asian). Pacific and BBQ was average. The Breakfast was very good with lots of choices. The swimming pool was a highlight. Clean and huge. Pool food at the Aqua restaurant was good. The room was average- stained carpet, broke tiles, mould in the bathroom - but very spacious. The gents toilets in the resort were out of order for most of our stay which was is not acceptable.
Verified review

10/10 Exceptional

What a beautiful island, staff were amazing so polite, friendly and welcoming. Activities well organised and run. Great restaurant service and drinks brought to you at your pool side location. Rooms were beautiful, spacious and house keeping amazing. Would highly recommend Hayman Island as a must holiday, can’t wait to return. Thank you to all the staff for a great experience.
Verified review

6/10 Good

Amazing location but place needs some TLC …the staff were amazing .. the food was ok the Italian place was terrible food !!
Verified review

10/10 Exceptional

Hotel and room was amazing, but there were areas of the bathroom that needed a bit more attention to cleaning for example the shower edges. Staff were great especially Tama was the best.
Verified review

10/10 Exceptional

A beautiful place to relax and recharge. Plenty to do if you want to. We enjoyed our whole experience and would visit again. Thank you to all the staff and all that you do.
Verified review

8/10 Very good

I really enjoyed my stay at the IHG in Hayman Island. The break was nice and just what we needed to relax. The hotel staff were super attentive and I could not fault them- from nice personal touches in the room, Christmas gifts and much much more they really did individualise the stay. The facilities in the hotel were excellent and liked how the complex was spaced out. Though at full capacity, you never felt like the hotel was crowded. Though I would not class it as a disappointment, I would argue that the food outside of breakfast was slightly over-priced. The quality and quantity of the food did not match the inflated prices. Understand we are on a remote island. Other than that amazing experience.
Verified review

6/10 Good

Amazing spot however the hotel did not meet our standard of a 5 star hotel. Bed was uncomfortable, air conditioning didn’t work one night, there was a tray of of cigarettes in the outdoor shower, upon arrival we had to wait 1.5 hours for our room with no access to our baggage. All staff were 5 star and their service was amazing.
Verified review

2/10 Poor

The location is scenically beautiful however the customer service was very poor for the duration of my entire stay. There was no welcome or arrival, I was not provided a map or oriented to the resort In addition to this, there should be
Verified review

10/10 Exceptional

It was absolutely beautiful. The ocean and the views were amazing and the pool was very nice. Breakfast was great. Dinners were expensive and selections were somewhat limited and the first night we were told all the restaurants were full on a Monday and they did not seem that busy. Room was beautiful. Long hike to blue pearl bay for snorkeling but once there, was nice. Nice gym. I would definitely nitely come back
Verified review

10/10 Exceptional

Setting is fabulous, outlook fantastic, food incredible. All restaurant venues quality of food was excellent. Majority of staff were excellent, (Atama a standout). Staff need senior management in all areas as some staff were standing around talking more than serving. (Especially at the main pool area). This is not the young kids fault but lack of investment by upper management to supply and enforce high hospitality standards