Comfort Inn & Suites West Springfield

Property class: 2.5
West Springfield hotel with indoor pool

Choose dates to view prices

When you stay at Comfort Inn & Suites West Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Six Flags New England. Fellow travelers say great things about the helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • Laundry facilities
$105 nightly
The current price is $120 total
Total with taxes and fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

  • 288 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, a nightstand, a telephone, a framed picture on the wall, and a window with curtains.

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a chair, and a small table.

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 288 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(41 reviews)
  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Total with taxes and fees
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About the neighborhood

Map
106 Capital Drive, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center - 2 min walk - 0.2 km
  • Riverdale Center - 13 min walk - 1.1 km
  • Riverdale Shops - 18 min walk - 1.5 km
  • Cinemark West Springfield 15 - 3 min drive - 1.8 km
  • MGM Springfield - 5 min drive - 7.0 km

Getting around

  • Springfield Union Station (ZSF) - 13 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Bradley Intl. Airport (BDL) - 36 min drive
  • Springfield Union Station - 16 min drive
  • Northampton Station - 18 min drive
  • Holyoke Station - 19 min drive

Restaurants

  • ‪7 Brew Coffee - ‬19 min walk
  • ‪Dunkin' - ‬5 min drive
  • ‪Chili's Grill & Bar - ‬12 min walk
  • ‪Wood-N-Tap - ‬3 min drive
  • ‪Burger King - ‬19 min walk

About this property

Comfort Inn & Suites West Springfield

  • When you stay at Comfort Inn & Suites West Springfield, you'll be within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. You can get a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Also, this hotel is within a short drive of Six Flags New England. Fellow travelers say great things about the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 75 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)

Other information

    • Designated smoking areas

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Reviews

Comfort Inn & Suites West Springfield Reviews

7.6

Good

7.8

Cleanliness

7.4

Location

8.2

Staff & service

7.2

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Location
Shower
Hot Tub
Children
Clean room
Smoking
Restaurant

Reviews

Verified review

6/10 Good

Staff was helpful. Good location
Verified review

6/10 Good

The room was comfortable and clean. The staff were very helpful.
Verified review

8/10 Very good

Very helpful staff, comfy beds!
Verified review

10/10 Exceptional

Great location, clean staff was very very friendly
Verified review

10/10 Exceptional

Convenient location. Mostly clean rooms. They didn't have bed covers, something to think about. Overall quiet place. Stayed with small children. They loved the pool. Plenty of kids swimming but everyone was respectful. For the budget, I would stay here again.
Verified review

10/10 Exceptional

Had a family stay and was a clean comfortable and friendly I will definitely stay again
Verified review

10/10 Exceptional

Definitely will come back next year , staff very nice & the place plus the pool are very clean
Verified review

8/10 Very good

The room was spotless, the bed was heavenly, the people staffing the front desk were friendly and helpful, and the breakfast buffet had everything you could want.
Verified review

10/10 Exceptional

Hot tub and comfy beds
Verified review

10/10 Exceptional

The staff at check in was personable and highly professional.
Verified review

8/10 Very good

Having the room near the elevator, there was no sound mitigation whatsoever. People leaving the pool, especially with children, was very noisy. Aside from that, the room was clean and comfortable.
Verified review

10/10 Exceptional

Great stay.

Very friendly and engaging staff.
Verified review

4/10 Fair

Usually go here every year, pretty much while visiting family only here to sleep ...It was not that great this time. The AC and the refrigerator were either not on or cooled up. While you have to sign something that you won't smoke (which is fine), the whole place smelled like pot. Didn't use the pool but seemed like others were enjoying it.
Verified review

8/10 Very good

Clean room, breakfast was good but ended too early. Stayed two nights and was quiet and good location
Verified review

8/10 Very good

Staff was friendly , beds were comfy . Great hotel
Verified review

10/10 Exceptional

The hotel was clean and the breakfast was excellent.
Verified review

10/10 Exceptional

I live it it was clean pool was hot
Verified review

8/10 Very good

Nice quiet location, easily accessible to shopping and dining.
Verified review

10/10 Exceptional

I have stayed at several hotels in West Springfield but this was my first stay at this Comfort Inn. I had a fiasco with another hotel cancelling my booking and this entire area was sold out on a Saturday night (Columbus Day weekend) and after rechecking dozens of times through the night, this hotel popped up, it was very expensive, but I booked to get any room I could to not mess up my trip plans. Circumstances impacted price and won't be factored into review. I had room 117, right behind the lobby, and it was a suite with a kitchen, living room with lovely warm fire place, and separate bedroom! It was very comfortable, spacious, and mostly clean, although I found a couple spiders in the bathroom and there was a tile missing by the room entrance. The staff were friendly, I told them about my situation, and he told me how several people called to get a room, but they were sold out, and I certainly got lucky! Staff kept referring to key card rather than answer directly about breakfast or check out times. The room had plenty of lighting and a full size fridge. Water pressure was good, shower had some stains, and bathroom counter could be more spacious. I did not like how breakfast ends at 9am daily, too early especially on weekend, although there was a good selection of items, I liked the omelettes, and left satisfied. I will consider this property again in future when in the area, it is a bit secluded, but was quiet! Older property but maintained relatively well!
Verified review

10/10 Exceptional

The staff at check in and for morning breakfast were friendly and wonderful.
Verified review

10/10 Exceptional

Great customer service and quiet area with a lot of close restaurants
Verified review

10/10 Exceptional

Staff was friendly. Quiet location. Free breakfast, free parking and a swimming pool were all great benefits.
Verified review

10/10 Exceptional

Great place and clean will be back
Verified review

8/10 Very good

Breakfast was better than most motel offerings.
Verified review

8/10 Very good

Our room and the bathroom was very nice and clean and the young man tending to the breakfast was very helpful and nice.