Hyannis Harbor Hotel, Hyannis

I stayed in the new addition. It was beautiful and modern. There were outlets everywhere to plug in my electronics. The room was spotless. I loved the outdoor patios and the open area downstairs. The front desk clerks were friendly and very efficient. The location is great!

I have stayed at this location twice in the past and had great service and good, comfortable rooms.

We stayed in the new building, so of course everything was brand new and clean. not sure how the other rooms are in the older buildings but the property was kept up nicely. Right across the street from the hy line cruise ships for martha's vineyard and Nantucket. so the view is beautiful. Restaurants were nice. We enjoyed Spankys clam shack. Martha's Vineyard is a must see. Tons of shops and restaurants.

The Staff at the front desk are not helpful, not accommodating, and give inaccurate information. The rooms on the original/older side of the property are poorly maintained with musty smell, non-working a/c, small beds, and are dirty, with hair in the soap dishes. The rooms in the newer building are sufficient, with functioning a/c. We were assigned to 3 different rooms, before staying in the last one. The hotel manager was unprofessional, uncaring, and inappropriate. The restaurant was not open, or never had any customers, hard to tell. It appeared to be in very poor condition. We were overcharged for parking, and had to fight to get our money back. Thank goodness that I read the paperwork before signing on the dotted line! I would not recommend this hotel to anyone!

Had a great time in Hyannis as we sought to visit Nantucket. The hotel is right across from the ferry, which is ideal. It’s clean, modern, with many amenities. There are also great little seafood restaurants within walking distance. We highly recommend The Blackcat Cafe. The hotel is located along the Kennedy Legacy Trail, which is 1.6 miles of fun. We will definitely be back again.