Hilton Guatemala City

4.5 star property
Luxury hotel in Santa Catarina Pinula with outdoor pool and restaurant

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden - Hilton Guatemala City (Santa Catarina Pinula)
Aerial view - Hilton Guatemala City (Santa Catarina Pinula)
Exterior - Hilton Guatemala City (Santa Catarina Pinula)
Bar (on property) - Hilton Guatemala City (Santa Catarina Pinula)
Breakfast, lunch and dinner served - Hilton Guatemala City (Santa Catarina Pinula)
Located near Paseo Cayala, Hilton Guatemala City offers a luxurious retreat with a daily manager's reception and garden views. Enjoy the outdoor pool, gym, and helpful multilingual staff while savoring breakfast at Restaurante Las Ventanas or meeting friends at the bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Internet access
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Valet parking
  • 24-hour room service
  • In-room childcare
  • Business center
  • 12 meeting rooms

Feel at home (6)

  • In-room childcare (surcharge)
  • Rollaway/extra beds
  • Private bathroom
  • Separate sitting area
  • Garden
  • Daily housekeeping
$104 nightly
The total price is $127
Jan 11 - Jan 12, 2026
Total with taxes and fees

Why we love this property

Colonial luxury hideaway
This boutique hotel showcases colonial architecture and a garden setting. Luxury amenities create an elegant escape in this intimate hideaway.
Delicious dining options
This hotel pairs a welcoming restaurant with a lively bar. Morning hunger pangs vanish with the delicious buffet breakfast offering.
Luxurious sleep sanctuary
Melt into Egyptian cotton sheets and hypo-allergenic bedding atop Select Comfort mattresses. Blackout drapes and in-room massages elevate the experience.

Room options

Available filters for rooms
Showing 30 of 30 rooms

Deluxe Executive King Room

  • Sleeps 2

Deluxe Two Queen Room

  • Sleeps 3

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

Highlights

Patio
Yard
Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Room, 2 Queen Beds, Patio

Highlights

Patio
Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds (Executive)

Highlights

Separate sitting area
Air conditioning
Smart TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Select Comfort bed
Egyptian cotton linens
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

2 Queen Beds, Executive Floor

  • Sleeps 3

Executive King Room

  • Sleeps 2

Deluxe Two Queen Room with Patio

  • Sleeps 3

Deluxe Executive Two Queen Room

  • Sleeps 3

Two Queen Room

  • Sleeps 3

King Room

  • Sleeps 2

Two Queen Room with Patio

  • Sleeps 3

King Room with Patio

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Corner King Room

  • Sleeps 2

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About the neighborhood

Map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015

What's nearby

  • Centro Comercial Pradera - 17 min walk - 1.5 km
  • Zona Pradera - 2 min drive - 2.1 km
  • U.S. Embassy in Guatemala - 7 min drive - 6.7 km
  • La Aurora Zoo - 8 min drive - 6.6 km
  • Paseo Cayala - 8 min drive - 6.0 km

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪Café Barista - ‬4 min drive
  • ‪Diacá - ‬7 min drive
  • ‪Krispy Kreme Arkadia - ‬3 min drive
  • ‪Applebee's - ‬3 min drive

About this property

Hilton Guatemala City

Hilton Guatemala City puts you within a 10-minute drive of Paseo Cayala and La Aurora Zoo. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurante Las Ventanas, which serves breakfast, lunch, and dinner. This luxurious hotel also features a bar/lounge, a fitness center, and a snack bar/deli. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 130 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 10 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)

Working away

  • Business center
  • 12 meeting rooms
  • Conference space (49729 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Piano
  • Fitness center
  • An outdoor pool
  • Reception hall
  • Colonial architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Restaurante Las Ventanas - This restaurant serves breakfast, brunch, lunch, and dinner.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 10 per night (rates may vary)
  • WiFi is available in public areas for USD 10 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 10 per day (rates may vary)
  • Wired internet access is available in public areas for USD 10 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 17 to 20 for adults, and USD 17 to 20 for children

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 20 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Parking

  • Valet parking costs USD 10 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Long-term renters welcome.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Does Hilton Guatemala City offer free cancellation for a full refund?

Yes, Hilton Guatemala City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Guatemala City?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Guatemala City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hilton Guatemala City?

Yes, there's free self parking.

What are the check-in and check-out times at Hilton Guatemala City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Hilton Guatemala City and nearby?

Hilton Guatemala City has an outdoor pool and a fitness center, as well as a garden.

Are there restaurants at or near Hilton Guatemala City?

Yes, there's an onsite restaurant, Restaurante Las Ventanas.

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Reviews

Hilton Guatemala City Reviews

8.6

Excellent

9.2

Cleanliness

8.2

Location

8.8

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

Popular mentions

Service staff
Room
Restaurant
Location
Food
Amenities
Bar
Refrigerator
Water
Bed

Reviews

10/10 Exceptional

Excellent hotel. The breakfast buffett was fantastic
Christian, 1-night trip

10/10 Exceptional

Perfect vacation place with peace and quiet.
Vincent Desierto, 3-night trip

10/10 Exceptional

Excellent customer service. Very clean and great location
Jessica Gallo, 3-night trip

10/10 Exceptional

Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Christina, 2-night trip

10/10 Exceptional

This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Alex, 4-night trip

10/10 Exceptional

Staff was very friendly and available to assist with all of our questions and needs.
Daniel, 1-night trip

10/10 Exceptional

Everyone was very friendly 😊
Karlton, 5-night trip

10/10 Exceptional

I love the tranquility of the place. The staff incredible!!
Miriam, 1-night trip

10/10 Exceptional

Excellent service from the staff
Juan Pablo, 1-night trip

10/10 Exceptional

Nice and clean
martha, 1-night trip

10/10 Exceptional

We love the nature and I was relax experience
Yoanie, 1-night trip

10/10 Exceptional

Arrived at 10 pm on 12/29/24 we were welcome by a nice receptionist who attended our needs and explained restaurant times, money exchange, wifi, pool time, second day i ordered room service and they have a nice server named Fabio he was so polite, we would explain our breakfast every day i stayed 6 nights with my son and every day we had breakfast in our room, house keeper made sure our room was clean and beds made, my son and i had the most wonderful time in this hotel, i definitely recommend you to stay here, its affordable and beautiful.
Ericka, 6-night trip

8/10 Very good

The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Juan, 2-night trip

10/10 Exceptional

Beautiful. Clean. Staff very polite and service oriented
Francois, 2-night trip

10/10 Exceptional

The property was immaculate
Moses, 2-night trip

4/10 Fair

My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
T. S., 2-night trip

6/10 Good

Location is good. Hotel staff not helpful, their answer to any request was always no. Hotel room (338) not clean, closet room full of dust.
Luis, 3-night trip

10/10 Exceptional

Antonio works as concierge, front desk, and bellman. He is everywhere and so efficient and professional. His support was the highlight of my experience at the Hilton. He should be the front end manager! Customer service is his priority and it shows.
Elisa, 3-night trip

10/10 Exceptional

Great place
pawel, 5-night trip

10/10 Exceptional

Clean and accessible
David, 1-night trip

8/10 Very good

Ok
Carlos Francisco, 1-night trip

10/10 Exceptional

EVERYTHING! The facilities and the staff were outstanding. A place to go for peace and quiet.

8/10 Very good

Great hotel and nice arquitecture.
Alfredo, 2-night trip

10/10 Exceptional

Nice place to stay.
Judith, 3-night trip

10/10 Exceptional

Excellent property
Jennifer, 1-night trip