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All properties in Kissimmee, Florida, United States of America
1 room, 2 adults

Palazzo Lakeside, Kissimmee

2.5-star2.5 stars
4944 W. Irlo Bronson Memorial Highway, Kissimmee, FL, 34746, United States of America

Hotel with outdoor pool, near Lake Buena Vista Factory Stores
  • Free continental breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • The bed was very comfortable and we got the room on the end of the hall by the exit door.…Sep 21, 2020
  • Hubby and i tried this hotel after it changed owners. what struck me as odd was check in…Sep 15, 2020

Palazzo Lakeside, Kissimmee

from $49
  • Grand Room
  • Comfort Room
  • Design Room
  • Exclusive Room
  • Royal Room
  • Senior Room, Multiple Beds
  • Classic Room
  • Gallery Room
  • Junior Room
  • Club Room
  • Premier Room
  • Standard Room
  • Family Room
  • Superior Room
  • Traditional Room

What’s around Palazzo Lakeside, Kissimmee

Landmarks

  • Lake Buena Vista Factory Stores - 29 min walk
  • Fun Spot America - 42 min walk
  • Congo River Golf - 14 min walk
  • Capone's Dinner Show - 19 min walk
  • Old Town - 2.4 mi / 3.8 km
  • Medieval Times - 2.4 mi / 3.9 km
  • Falcon's Fire Golf Club - 2.6 mi / 4.2 km
  • 192 Flea Market - 3 mi / 4.8 km

Getting around

  • Orlando Intl. Airport (MCO) - 24 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 8 min drive
  • Kissimmee Station - 16 min drive
  • Orlando Station - 22 min drive

At a glance

Key facts

Hotel size

  • This hotel has 222 rooms

Arriving/leaving

  • Check-in time 5:00 PM-9:00 PM
  • Check-out time is 11 AM
The front desk is open daily from 5:00 PM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking on site

  • RV/bus/truck parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 19
  • Computer station
Services
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Multilingual staff
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 50-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Palazzo Lakeside, Kissimmee’s small print

Also known as

  • Celebration Inn
  • Palazzo Lakeside Hotel Kissimmee
  • Palazzo Lakeside Kissimmee
  • Royal Celebration Inn Kissimmee
  • Royal Celebration Kissimmee
  • Palazzo Lakeside Hotel
  • Palazzo Lakeside Kissimmee
  • Palazzo Lakeside Hotel Kissimmee

Policies

Parcel deliveries will be accepted for a surcharge. Any deliveries received more than 3 days before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: USD 100 per stay

  • Resort fee: USD 9.99 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Safes in guestrooms can be used for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palazzo Lakeside, Kissimmee

  • Does Palazzo Lakeside offer free cancellation for a full refund?
    Yes, Palazzo Lakeside does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palazzo Lakeside?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palazzo Lakeside?
    Yes, there's free self parking.
  • Is there a pool at Palazzo Lakeside?
    Yes, there's an outdoor pool.
  • Are pets allowed at Palazzo Lakeside?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Palazzo Lakeside?
    You can check in from 5:00 PM to 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability).
  • Are there restaurants at or near Palazzo Lakeside?
    Yes. Nearby restaurants include Jerusalem Middle Eastern (6-min walk), Smokey Bones Bar & Fire Grill (6-min walk), and Olive Garden (8-min walk).

Recent reviews

Very Good 8.0 From 1,419 reviews

Very Good 8.0
A pleasant getaway vaca
Although the hotel is under renovation, we had a relaxating and enjoyable experience. The pool was closed but the lake is beautiful. The lobby and hallways were fresh, clean and smelled good. The elevator took a while but wasn't a deal breaker. We actually celebrated when we didn't have to wait for it. The only con is getting to and from Orlando without paying a toll. We had a great time.
us6 night trip
Exceptional 10.0
Awesome
Excellent place to stay. free Wi-Fi, free parking and breakfast. 8 minutes from Disney Parks
Afranio, us3 night trip with friends
Exceptional 10.0
Great resort
Christopher, us1 night trip
Exceptional 10.0
Great Hotel and staff Rooms are better than pics show them Good Price
Christopher, us1 night trip with friends
Poor 2.0
It was horrible. The guy that checked us in was very rude. And there was a animal in my room.
Ariadna, us1 night trip with friends
Poor 2.0
Run away as fast as you can
Showed up to the hotel for our reservation and found the property chained off and no one there. Tried calling multiple times with no answer. Finally got someone on the phone about 30 minutes later who told us they had to close for cleaning per the CDC and that they transferred our reservation to their sister hotel Magic Moments which was no where near comparable to what we reserved, room prices were half the cost of what I had already reserved, and had exterior rooms which we avoid because of our 2 year old. Called magic moments and told them we wouldn’t be taking a room and was told they couldn’t cancel our room. Palazzo still charged me $120 for a room we could not have and I also got an additional $17 charge that no one can explain. Every time I call Palazzo now there is no one there that I can even talk to about the charges and hotels.com won’t fix it either. So if you are thinking about staying here DON’T!! JUST RUN! They don’t take care of their customers. It was not our fault that they were closed and unable to take guests. They should have contacted us and gave us the option to transfer or not. I will not be going back there and do not recommend them at all.
John, us1 night family trip
Exceptional 10.0
PERFECT STAY
Had a great time here with family. Room was perfect and bed very comfortable. Will book here again soon.
Mitchell, us2 night family trip
Exceptional 10.0
Great experience. Clean hotel and everything was peaceful and quiet. I will be booking again.
Nya, us2 night trip
Exceptional 10.0
Nice but not again.
Breakfast was poorly made but the room was fine. Very noisy all night long. Somebody kept opening the adjoining room door all night long so I didn’t get the sleep I needed.
Chris, us1 night family trip
Good 6.0
Okay but not returning
The overall hotel is nice with a great set of positive quotes thru out the hotel. Service desk was super friendly and recommended a restaurant nearby. However upon arriving to the room I found it was dirty and towels were dirty aswell. The sink counter had some strange residue and so did the walls in the shower. Everything smelt clean as if it was sprayed with Lysol in the air but nothing was ever actually scrubbed or had a rag on it. The showers are poor construction. The flooring is at an angle which causes all the water to pool up in a corner knocking down all my toiletries to swim around and not really draining water, so the next day I had to continue to step into the filthy cold soapy leftover water that I had the day before. This is extremely unhealthy and you have to step there to exit so hard to keep clean in a unit that creates a lake of your filthy water. The shower door also slides to the middle by default and not closed so water spills out wetting the floor causing a hazard. The doors are super thin and my hotel door wasn't even mesh with the frame you could see the light and even slip something thru the doorway so once the hallways were active you could hear everything as if the door was open. This is a family friendly place but the amount of babies crying and children making noise unchecked thru the hallways makes it hard to be at peace. Our door also did not lock automatically we had to slam it and pull extra hard upon our return it was still open.
Ivan, us4 night business trip

Palazzo Lakeside, Kissimmee

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