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Baldwin Inn & Suites, SureStay Collection by Best Western

2.5 star property
Suburban hotel, steps from Storrowton Village Museum

Choose dates to view prices

Reviews

8.0 out of 10
Very good
Nestled near Six Flags New England, Regency Inn & Suites offers a convenient retreat with an outdoor pool and 24-hour business center. Relax in the library or catch up on your favorite show in the lobby with TV, previous guests have praised the property's helpful staff.
$111 nightly
The total price is $127
May 31 - Jun 1
Total with taxes and fees

Popular amenities

  • Free breakfast
  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen) | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Kitchen (Larger Room, Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Larger Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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Seasonal outdoor pool
Quality Inn West Springfield
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  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
7.0 out of 10, Good, 1,003 reviews
$93 nightly
The price is $106
Jun 14 - Jun 15
Total with taxes and fees
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About the neighborhood

Map
21 Baldwin Street, West Springfield, MA, 01089

What's nearby

  • Eastern States Exposition - 2 min walk - 0.2 km
  • Storrowton Village Museum - 2 min walk - 0.2 km
  • Big E Coliseum - 6 min walk - 0.6 km
  • Agawam Town Hall - 14 min walk - 1.3 km
  • West Springfield Town Hall - 4 min drive - 2.9 km

Getting around

  • Springfield Union Station (ZSF) - 9 min drive
  • Bradley Intl. Airport (BDL) - 28 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 30 min drive
  • Springfield Union Station - 9 min drive
  • Holyoke Station - 19 min drive
  • Windsor Locks Station - 22 min drive

Restaurants

  • ‪Two Weeks Notice - ‬6 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Crepes Tea House - ‬2 min drive
  • ‪Memo's Coffee Shop - ‬12 min walk
  • ‪Big E Fair Food Court - ‬12 min walk

About this property

Baldwin Inn & Suites, SureStay Collection by Best Western

When you stay at Baldwin Inn & Suites, SureStay Collection by Best Western, you'll be in a fantastic location, just a 5-minute walk from Storrowton Village Museum and Eastern States Exposition. Guests looking to stay active can check out the nearby hiking/biking trails and mountain biking, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:00 AM. Also, MGM Springfield and Naismith Memorial Basketball Hall of Fame are just a 5-minute drive away.

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:00 AM
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1977
  • Television in common areas
  • At least 80% lighting from LEDs

Accessibility

  • Wheelchair accessible
  • Visual alarms in hallways
  • Closed captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Hardwood flooring in room

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay (maximum USD 50 per stay)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover

State tax ID - C0008033250

Also known as

Regency Inn West Springfield

Regency West Springfield

Regency Inn Suites

Baldwin Inn & Suites Hotel

Baldwin Inn & Suites West Springfield

Baldwin Inn & Suites Hotel West Springfield

Frequently asked questions

Are pets allowed at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Baldwin Inn & Suites, SureStay Collection by Best Western?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Baldwin Inn & Suites, SureStay Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.

Is there an onsite casino at Baldwin Inn & Suites, SureStay Collection by Best Western?

No, this hotel doesn't have a casino, but MGM Springfield (3-min drive) is nearby.

What is there to do at Baldwin Inn & Suites, SureStay Collection by Best Western and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming.

What's the area around Baldwin Inn & Suites, SureStay Collection by Best Western like?

Baldwin Inn & Suites, SureStay Collection by Best Western is a short 9-minute drive from Springfield Union Station (ZSF) and 3 minutes' walk from Eastern States Exposition.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

7.4

Amenities

8.6

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • Parking was excellent and a nice touch, with good availability and convenient access. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Furniture
Breakfast
Family friendly
Location
Booking
Bed
Coffee
Water

Reviews

Verified

10/10 Exceptional

My husband & I really enjoyed ourselves. The room was very clean & parking was excellent. Staff was very friendly. Thank you all for everything! We will definitely stay here when we go up to Mass to visit again!
Evelyn, 3-night trip
Verified

10/10 Exceptional

Very clean ,staff was nice
Renee, 1-night trip
Verified

10/10 Exceptional

Staff was great and the rooms were really nice
Jayden, 1-night trip
Verified

10/10 Exceptional

Staff was awesome from check in to check out. Rooms were spacious.
Jennie, 2-night trip
Verified

8/10 Very good

Pets were welcomed. Descent amount of parking.
Justine, 1-night trip
Verified

10/10 Exceptional

The people at the front counter were very friendly and helpful. The rooms were spacious, clean, and well maintained. We will definitely be staying here again!
Michelle, 2-night trip
Verified

8/10 Very good

Clean room and very spacious, staff was friendly, i would only add a small dinning table to the room.
Tomarie, 5-night trip
Verified

10/10 Exceptional

Room was clean, staff very friendly
Valerie, 1-night trip
Verified

10/10 Exceptional

Clean place, friendly staff. Loved everything but the fact not good place to stay with rambunctious 8 and 9 year old boys. Will definatly come back with spouse but not with kids in tow.
Brett, 4-night trip
Verified

10/10 Exceptional

I was there for a horse show and the staff and location was awesome
Marianna, 2-night trip
Verified

8/10 Very good

Our room was huge and the front desk staff was wonderful
Kathleen, 1-night trip
Verified

10/10 Exceptional

At the moment breakfast isn’t being served but not a big deal, parking was very easy and close to the entrance not much walking having to be done, staff was very friendly and accommodating the place was very clean and very quiet definitely worth the money in my opinion looking forward to staying again
Victor, 2-night trip
Verified

8/10 Very good

Clean room, friendly staff, good mattress. Not fancy or plush, but perfect for a one or two night place to land while attending events at the Big E.
Kim, 1-night trip
Verified

10/10 Exceptional

Convenient location to Big E
Vladimir, 2-night trip
Verified

8/10 Very good

Nice front desk staff, Very clean. Bed could have been comfier
Amanda, 2-night trip
Verified

8/10 Very good

Newly updated. Room was clean and the staff was friendly. Good price for the stay!
Tina, 2-night trip
Verified

10/10 Exceptional

Friendly staff! Anything that was needed, extra towels, etc, were available for the asking!
Sara, 4-night trip
Verified

10/10 Exceptional

staff was wonderful, very accommodating. room was clean and well kept. I have stayed here preciously and will do so again
Marianna, 2-night trip
Verified

10/10 Exceptional

It was quiet and comfortable, that's all I was looking for.
John, 1-night trip
Verified

10/10 Exceptional

Linens and bathroom were clean. Rooms are not well soundproofed, so noise from the hall came through clearly, unfortunately. Staff were all really nice!
Marthe, 1-night trip
Verified

10/10 Exceptional

Excellent

Overnight for the big e staff was helpful and very nice
Paul, 1-night trip
Verified

10/10 Exceptional

Great experience

Great stay . Beds are amazing and very clean hotel
Jessie, 1-night trip
Verified

8/10 Very good

Clean

Old building, but the room was remodel and clean
Nadine, 2-night trip
Verified

10/10 Exceptional

The staff was nice
Steven, 1-night trip
Verified

10/10 Exceptional

Staff was very, very helpful and accommodating. Jasmine at the front desk was superb with answering any questions we had, give that woman a raise. Rooms have been nicely renovated, however the cleanliness of it was not great. I would stay here again. Price point was great, location, and the free parking was a nice touch. The staff alone is the reason I would return if needed.
Natalee, 1-night trip