Guests
All properties in Zihuatanejo, Guerrero, Mexico

Thompson Zihuatanejo, a Beach Resort

Playa La Ropa beachfront resort with 2 restaurants and spa

  • Free WiFi and free parking
From
$220

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  • Thompson Zihuatanejo, a Beach Resort
  • Thompson Zihuatanejo, a Beach Resort
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  • Thompson Zihuatanejo, a Beach Resort
Thompson Zihuatanejo, a Beach Resort. Image 1 of 63
1 / 63Thompson Zihuatanejo, a Beach Resort
Playa La Ropa S/N, Zihuatanejo, 40880, GRO, Mexico
9.0.Superb.
  • I can’t say enough amazing things about this property. I would live there if I could!…

    May 30, 2021

  • Our experience at the Thompson was AMAZING! We stayed for our honeymoon and everything…

    May 25, 2021

See all 102 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Walkable
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym

Property highlights

Main amenities

  • 56 guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools

What’s around

  • In Playa La Ropa
  • Zihuatanejo Bay - 1 min walk
  • La Ropa Beach - 1 min walk
  • Virgin of the Tree - 16 min walk
  • La Madera Beach - 20 min walk
  • Las Gatas Beach - 24 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite, 2 Bedrooms, Beachfront
  • Suite, 2 Bedrooms, Garden View (Garden)
  • Suite, 2 Bedrooms, Lagoon View (Lagoon)
  • Suite, Beachfront (Plunge Pool)
  • Room, 1 King Bed (Plunge Pool)
  • Room, 1 King Bed
  • Suite (Swim-Up)
  • Suite, Lagoon View (Plunge Pool)
  • Penthouse, Ocean View
  • Suite (Thompson)

What’s around

Landmarks

  • In Playa La Ropa
  • Zihuatanejo Bay - 1 min walk
  • La Ropa Beach - 1 min walk
  • Virgin of the Tree - 16 min walk
  • La Madera Beach - 20 min walk
  • Las Gatas Beach - 24 min walk
  • King's Reef - 24 min walk
  • Municipal Market - 25 min walk
  • Kioto Plaza - 26 min walk
  • Fisherman's Walk - 28 min walk
  • Principal Beach - 30 min walk

Getting around

  • Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 14 min drive
  • Airport shuttle (surcharge)
map
See on map
Playa La Ropa S/N, Zihuatanejo, 40880, GRO, Mexico

At a glance

Hotel size

  • This hotel has 56 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Swim-up bar
  • Poolside bar
  • 24-hour room service

Things to do

  • Fitness classes on site
  • Personal motorized watercraft on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 4
  • Year Built - 2011
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually furnished
  • Separate sitting area
  • Balcony

Freshen up

  • Partially open bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer

Be entertained

  • 24-inch plasma TV
  • Pay movies
  • Premium TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

CENIZA - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

HAO - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Tennis on site
  • Fitness classes on site
  • Personal motorized watercraft on site
  • Tennis lessons on site
  • Yoga classes/instruction on site

Nearby

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • Service fee: 15 percent

Optional extras

  • Full breakfast is offered for an extra charge of USD 28 for adults and USD 28 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 116 per vehicle (one-way)

PetsPay at property

  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place and guests are provided with hand sanitizer.

Policies

This property does not have elevators.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Guests traveling with a service animal must contact the property prior to arrival and pay a one-time fee.

Also known as

  • Viceroy Hotel Zihuatanejo
  • Zihuatanejo Destination
  • Villa Sol Resort Zihuatanejo
  • Villa Sol Zihuatanejo
  • Thompson Zihuatanejo Resort
  • Thompson Resort
  • Thompson Zihuatanejo Resort
  • Resort Thompson Zihuatanejo Zihuatanejo
  • Zihuatanejo Thompson Zihuatanejo Resort
  • Resort Thompson Zihuatanejo
  • Thompson Zihuatanejo Zihuatanejo
  • Thompson Zihuatanejo Hotel
  • Villa del Sol Resort Zihuatanejo
  • Hotel Zihuatanejo a Destination Hotel
  • Viceroy Zihuatanejo
  • Thompson Resort
  • Thompson
  • Thompson Zihuatanejo
  • Thompson Zihuatanejo, A Beach
  • Zihuatanejo Viceroy
  • Thompson Zihuatanejo, a Beach Resort Resort
  • Thompson Zihuatanejo, a Beach Resort Zihuatanejo
  • Thompson Zihuatanejo, a Beach Resort Resort Zihuatanejo
  • The Tides Hotel Zihuatanejo
  • The Tides Resort Zihuatanejo
  • The Tides Zihuatanejo Hotel Zihuatanejo
  • Tides Zihuatanejo
  • Villa Del Sol Zihuatanejo

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Thompson Zihuatanejo, a Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 3 outdoor pools and a children's pool.
  • Yes, pets are welcome. There's a charge of USD 100 per pet, per stay.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and ocean views. Nearby restaurants include Jungle Pizza (6-min walk), Espuma Mediterraneo (12-min walk), and Il Mare (12-min walk).
  • Yes, an airport shuttle is available. The charge is USD 116 per vehicle one-way.
  • Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Thompson Zihuatanejo, a Beach Resort also has a fitness center and spa services, as well as a garden.
9.0.Superb.
  • 10.0.Exceptional

    A+ Service and Stay

    Hands down the best service I have received at any hotel I've visited (and I've been to a lot). The team here was so incredibly helpful, kind, accommodating, they went above and beyond and truly thought of everything for our stay. The property was spotless and beautiful, safe and relaxing, our room with a private plunge pool was very spacious and beautifully decorated, and my facial at the spa was heaven. This is a rare gem, a 5 star stay for a very fair price, and we cannot wait to return as often as possible! Big thank you to the staff, especially Christina, Juan, Jorge and the others :)

    Mary, 3 night trip, May 2, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close access to the playa

    7 night romance trip, Apr 16, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Hermoso hotel en todos Comida excellente Personal muy profesional y amistoso

    3 night romance trip, Apr 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great spot, excellent service, beautiful accommodations!

    5 night romance trip, Apr 10, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely wonderful. I cannot fault this property, the gorgeous rooms, the amazing food but above everything the staff. All over the world I have never experienced service and genuine caring staff as I did at Thompson’s. I believe they are led by an exceptional manager that is grateful for his wonderful staff. I cannot fault this property, the best in Zihua by far

    6 night romance trip, Apr 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay would do it again

    Amazing views, swim up pool to room and great service. Close to town so $5 or less taxi’s available everywhere and no one trying to sell you things all day every day.

    Jennifer, 3 night trip, Feb 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Loved my four nights at the Thompson. Can’t wait to go back

    4 night trip, Feb 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Fantastic experience. The property, the view, the beach and specially the view are all exceptional. Chef Miguel and his entire staff are one of the best in Mexico and they are taking the Mexican food to the next level. If you have traveled the world and looking for the perfect beach vacation the Thompson Zihuatanejo is the best place.

    8 night family trip, Dec 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Service oriented and aim to please guests Property was recently remodeled and well maintained.

    Nader, 6 night family trip, Dec 2, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    Dissapointing

    I stayed at this hotel some years ago when it was called Villas del Sol and I loved it. I was planning a trip back to Zihuatanejo and decided on this hotel primarily because I read good things about a major renovation to the property by Thompson Hotels. Major disappointment. The renovation can hardly be seen, other than superficial decorations that actually detract from the property as it now feels like just another chain hotel. The service in particular was a major source of dissatisfaction. I’ve stayed at great resorts in Mexico of the same price range and attentive, friendly, professional service is something you can rely on. Food and beverage service by the Thompson staff was particularly dissatisfying as it usually came with an almost brusque demeanor. On one particular occasion I made a comment to one of the staff pointing out that this used to be a great hotel and felt it had gone downhill, and all he did was agree with me saying “I know, it’s not the same anymore.” Wow! I don’t feel the resort has good value. It’s a shame really because the property used to great. Disappointed in Thompson management. Next time I will look elsewhere because Mexico has great options in this price range.

    Jose, 4 night family trip, Nov 5, 2020

    Verified Hotels.com guest review

See all 102 reviews