Novotel Zurich City West

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good

Family pet-friendly hotel

Guests appreciated the excellent location, clean rooms, and the nice quiet pool. Novotel Zurich City West is a 4.0-star hotel in Zürich Center, featuring an indoor pool and a 24-hour fitness center. Families and pets are welcome. The onsite restaurant offers convenient dining options. Guests can relax in the picnic area or on the terrace. The nearest airport is Zürich (ZRH). Nearby attractions include Kunsthalle Zurich and St. Josef Church. Free Wi-Fi is available throughout the property.

  • Indoor pool reset

    Swim laps or wind down in the 15-meter heated indoor pool between plans.

  • Escape room nights in-house

    Two on-site escape rooms bring built-in fun without leaving the hotel.

  • Mediterranean-minded dining

    The Flave of Zurich pairs regional ingredients with a Mediterranean point of view.
$193 nightly
The total price is $209
Nov 15 - Nov 16
Total with taxes and fees

Amenities

  • 24-hour fitness center with Technogym cardio
  • Technopark tram stop two-minute walk away
  • Underground car park with EV charging
  • Bright, daylight-filled seminar rooms with ClickShare
  • In-room coffee maker, kettle, mini-fridge
  • Inner courtyard terrace lounge for quiet breaks
These property details are summarized by AI

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Double Bed

A neatly arranged hotel room with a large bed, bedside tables, a wardrobe, and a round mirror on the wall.

Suite, 1 Double Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

A person sitting on a bed in a hotel room with a white pillow, a black wall-mounted light, and a small table beside the bed.

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

A neatly made bed with white linens, a black nightstand with a lamp, and a small black bag on the side.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(39 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a round mirror, and a sofa.

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Technopark Business Center - 1 min walk - 0.0 km
  • Maag Halle - 5 min walk - 0.4 km
  • Kunsthalle Zurich - 9 min walk - 0.8 km
  • Letzigrund Stadium - 17 min walk - 1.5 km
  • Swiss National Museum - 4 min drive - 2.4 km

Getting around

  • Zurich Airport (ZRH) - 24 min drive
  • Zürich Central Station - 27 min walk
  • Zurich Altstetten Station - 28 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 30 min walk
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

Restaurants

  • ‪Lian Hua Hardturm GmbH - ‬4 min walk
  • ‪New Point - ‬5 min walk
  • ‪AYA Bar - ‬4 min walk
  • ‪Brisket Southern BBQ & Bar - ‬4 min walk
  • ‪Piu - ‬4 min walk

About this property

Novotel Zurich City West

  • At Novotel Zurich City West, you'll be within a 10-minute drive of Bahnhofstrasse and Letzigrund Stadium. Guests can take a dip in the indoor pool or grab a bite to eat at The Flave of Zürich, which serves breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a children's pool. Fellow travelers love the helpful staff. Public transportation is just a short walk: Technopark Tram Stop is steps away and Schiffbau Tram Stop is 3 minutes.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 144 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (CHF 25.00 per night)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (4306 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Renewable energy used
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Flave of Zürich - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: BREEAM and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 32 per person
  • Early check-in can be arranged for an extra charge of CHF 60 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night

Parking

  • Self parking costs CHF 25.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West offer free cancellation for a full refund?

Yes, Novotel Zurich City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Zurich City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 PM.

Are pets allowed at Novotel Zurich City West?

Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Zurich City West?

Yes. Self parking costs CHF 25.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Zurich City West?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of CHF 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 50 (subject to availability). Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Novotel Zurich City West?

No, this hotel doesn't have a casino, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (17-min drive) are both nearby.

What is there to do at Novotel Zurich City West and nearby?

Novotel Zurich City West has an indoor pool, a 24-hour fitness center, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near Novotel Zurich City West?

Yes, there's an onsite restaurant, The Flave of Zürich.

What's the area around Novotel Zurich City West like?

Novotel Zurich City West is a short 2-minute walk from Technopark Tram Stop and 10 minutes' walk from Kunsthalle Zurich.

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Reviews

Novotel Zurich City West Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a good variety of options and many guests praising its quality. (30 reviews)
  • The pool was a nice amenity, great for kids to play in and open till 11pm for flexible plans. (23 reviews)
  • The hotel restaurant served delicious food with great service and a wide variety of options. (16 reviews)
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Popular mentions

Room
Service staff
Location
Family friendly
Breakfast
Bathroom
Food
Train station
Bed
Restaurant

Reviews

Verified review

10/10 Exceptional

Very excellent hotel Helpful staff Great ambiance
Verified review

10/10 Exceptional

Very nice welcome for a repeat visitor by the reception staff. Room was nice and clean and breakfast was good.
Verified review

10/10 Exceptional

Great hotel, friendly staff
Verified review

8/10 Very good

Staff and location was great. To allow people of any culture to wear sandals with exposed feet in the dining room is disgusting. Please stop allowing this...it might acceptable in eastern culture but not in US or Europe.
Verified review

10/10 Exceptional

well kept hotel with friendly and helpful staff. we had a great stay overall.
Verified review

8/10 Very good

Very helpful staff at the desk. For the price, coffee in the room would have been nice.
Verified review

10/10 Exceptional

We stayed there for 5 days. Great location and very nice stay. We enjoyed downstairs hotel restaurant food and kids loved their fries and pasta. Close to Tram station and open area for kids to play or walk in front of hotel. We will definitely go back there again.
Verified review

10/10 Exceptional

Great amenities but breakfast unfortunately not included
Verified review

8/10 Very good

The lobby is very nice and invits you to seat there for a drink.
Verified review

8/10 Very good

Conveniently located 2 blocks from the tram station 51 towards the train station which is across the river from old town. Clean room. No carpet in the room.
Verified review

6/10 Good

Overdesigned to my taste with an ambiance that intends to entertain but eventually creates a messy and therefore nervous atmosphere. all comfort is being provided though and the staff is present.
Verified review

6/10 Good

Bathroom odor stinks . Bar and restaurant area is clean and good. Room smells like a rotten egg and bathroom is very bad
Verified review

10/10 Exceptional

Everyone was very nice, very clean hotel!
Verified review

10/10 Exceptional

Incredible breakfast
Verified review

8/10 Very good

Located close to a tram stop which was handy. The food in the restaurant was very good.
Verified review

10/10 Exceptional

The staff are friendly and helpful.
Verified review

8/10 Very good

Friendly and helpful staff. Everything was clean and efficient.
Verified review

10/10 Exceptional

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Verified review

8/10 Very good

The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
Verified review

10/10 Exceptional

Clean Room, Very close to Hardbrucke Train Station. Staff is friendly and was very helpful with recommendations.
Verified review

10/10 Exceptional

very quite safe and clean comfortable for stay highly recommended
Verified review

8/10 Very good

Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Verified review

8/10 Very good

We enjoyed our stay! It was convenient to transportation and lots of restaurants
Verified review

10/10 Exceptional

Great place. Good breakfast. And friendly helpful staff
Verified review

8/10 Very good

The rooms are nice and clean lovely breakfast, as a Filipina I was pleased to see rice on the breakfast buffet. Front desk staff were absolutely brilliant, however breakfast staff are not so friendly. I requested a hard boiled egg but it never arrived, i waited a long time and asked again and they gave soft boiled egg.