Hotel Majapahit Surabaya - MGallery

Property class: 5 and above
Luxury hotel with 3 restaurants, near Tunjungan Plaza

Choose dates to view prices

Hotel Majapahit Surabaya - MGallery features a rooftop terrace and puts you within a 5-minute walk of Tunjungan Plaza. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Indigo Restaurant, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free shopping center shuttle
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Separate bathtub and shower
$90 nightly
The total price is $99
Oct 11 - Oct 12
Total with taxes and fees

Why we love this property

Work and play paradise
Strategically located in the city center, this hotel offers a business center and meeting rooms. After work, indulge in spa services or unwind at the bars.
Diverse dining scene
Foodies can enjoy 3 restaurants, 2 bars, and a cafe offering international, Chinese, and organic local cuisine, with vegan and vegetarian options available.
Spa sanctuary
A full-service spa offers aromatherapy, facials, and couples treatments at this hotel. The sauna, hot tub, and garden create a perfect wellness escape.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Room, 1 King Bed

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

A hotel room with a bed, a green sofa, a small table, a lamp, and framed pictures on the wall.

Classic Room, 2 Twin Beds

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Heritage Suite King Bed

A hotel room with a large bed, a television, a desk, and a mirror.

Heritage Suite King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Heritage Suite Twin Bed

A spacious living room with a sofa, chairs, a coffee table, and a desk. There is a ceiling fan, framed artwork on the walls, and a patterned rug.

Heritage Suite Twin Bed

  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Majapahit Legendary Suite King Bed

A hotel room with a bed, a desk with a lamp, a chair, a dresser, and a window with curtains.

Majapahit Legendary Suite King Bed

  • 1044 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A large bed with a headboard, two bedside tables, a chair, and a bench.

Presidential Suite, 1 King Bed

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

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9.2 out of 10, Wonderful, 157 reviews
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Oct 25 - Oct 26
Total with taxes and fees
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About the neighborhood

Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 km
  • Grahadi - 7 min walk - 0.7 km
  • BG Junction - 13 min walk - 1.2 km
  • Surabaya Plaza Shopping Mall - 15 min walk - 1.3 km
  • Grand City Surabaya - 1 min drive - 1.1 km

Getting around

  • Surabaya (SUB-Juanda) - 39 min drive
  • Tandes Station - 21 min drive
  • Surabaya Pasar Turi Station - 23 min walk
  • Surabaya Gubeng Station - 28 min walk
  • Surabaya Kota Station - 29 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪Chung Gi Wa - ‬4 min walk
  • ‪The Lobby Lounge Hotel Majapahit - ‬1 min walk
  • ‪EXCELSO Sentral Tunjungan - ‬3 min walk
  • ‪The MAJ Heritage Pub & Dine - ‬1 min walk
  • ‪Lime Restaurant (Four Points by Sheraton) - ‬3 min walk

About this property

Hotel Majapahit Surabaya - MGallery

  • Hotel Majapahit Surabaya - MGallery features a rooftop terrace and puts you within a 5-minute walk of Tunjungan Plaza. Guests can visit the spa to be pampered with deep-tissue massages, facials, or body scrubs, and Indigo Restaurant, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 139 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free shopping center shuttle

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Water-efficient showers only

Special features

Spa

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.

Dining

Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 223850 per person
  • Airport shuttle service is offered for an extra charge of IDR 340000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 453750.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 9120003560071

Also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Does Hotel Majapahit Surabaya - MGallery offer free cancellation for a full refund?

Yes, Hotel Majapahit Surabaya - MGallery does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Majapahit Surabaya - MGallery?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Majapahit Surabaya - MGallery?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Majapahit Surabaya - MGallery?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Majapahit Surabaya - MGallery?

Yes, an airport shuttle is available. The charge is IDR 340000 per vehicle one-way.

What are the check-in and check-out times at Hotel Majapahit Surabaya - MGallery?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Hotel Majapahit Surabaya - MGallery and nearby?

Hotel Majapahit Surabaya - MGallery has 2 bars, a spa, and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Majapahit Surabaya - MGallery?

Yes, there are 3 onsite restaurants, featuring international cuisine and garden views.

What's the area around Hotel Majapahit Surabaya - MGallery like?

Hotel Majapahit Surabaya - MGallery is in Surabaya Center, a short 3-minute walk from Tunjungan Plaza and 13 minutes' walk from BG Junction.

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Reviews

Hotel Majapahit Surabaya - MGallery Reviews

9.4

Exceptional

9.0

Cleanliness

8.2

Location

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as extensive, delicious, and amazing with a variety of options. (12 reviews)
  • The restaurant offers delicious food, great atmosphere, and exceptional service with a variety of options for breakfast. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
History
Room
Gardens

Reviews

Verified review

8/10 Very good

Room was huge. But amenities are old and out dates. Air con in the room not very cold. Sink water flow was slow. Hotel very clean.
Verified review

10/10 Exceptional

Beautiful architecture and gardens. Spotlessly clean and wonderful staff
Verified review

10/10 Exceptional

We took a breakfast box which was good.
Verified review

10/10 Exceptional

Everything about our stay was lovely! The staff is friendly and welcoming, the room was gorgeous and clean, and the hotel has great amenities. I would highly recommend this hotel to anyone coming to Surabaya.
Verified review

10/10 Exceptional

This historic hotel is maintained the grandeur of colonial architecture and the friendliness of the staff. Everyone is very polite, friendly and very helpful. Breakfast is amazing. Indonesian breakfast is one of the best in my opinion. I definitely will come back and stay longer
Verified review

10/10 Exceptional

Beautiful colonial architecture and very attentive and helpful staff!!
Verified review

8/10 Very good

Old-school, classic hotel full of heritage and history, a hidden gem in the hot area of Surabaya. It has friendly staff, good maintenance and very good breakfast. The things one may complain are also associated with the age of this hotel, for example, the rooms mostly have the only window at the entrance side due to the old buiding design, and the kids may find it slightly boring due to the lack of fun facilities usually found in modern hotels, but who can pass the opportunity to live where legends like Charlie Chaplin once stayed?
Verified review

10/10 Exceptional

Enjoyed our stay, great service, staff alert to your needs.
Verified review

10/10 Exceptional

A great hotel with excellent service as always
Verified review

10/10 Exceptional

Beautiful luxurious historic hotel. Excellent breakfast buffet
Verified review

10/10 Exceptional

Excellent stay in Surabaya. Food was excellent, staff was exceptional and I’m obsessed with the colonial aesthetic. Location was key.
Verified review

10/10 Exceptional

This hotel is my go to hotel whenever I go to Surabaya. Very historic place, close by shopping mall and restaurants.
Verified review

10/10 Exceptional

Hotel Majapahit Surabaya - MGallery

Amazing hotel great staff helpful friendly and made you feel very special
Verified review

10/10 Exceptional

The hotel is a tourist attraction in itself. It is set in beautiful grounds with great facilities. Used the restaurant many times with great service and great food. Would stay there again without hesitation.
Verified review

10/10 Exceptional

This gem should be a must-visit for any world traveler out there. Take the time to stay at this historical place, not only for the unique setting but also for
Verified review

10/10 Exceptional

Wonderful heritage premises. The property is grand and meticulously attended. The staff are wonderful also.
Verified review

10/10 Exceptional

great stay

Excellent Staff and environment a quite oasis in the middle of the city. The hotel has important historical context to Indonesia. Food in restaurant was great and fulfilling. Bed extremely comfortable and bath was a nice bonus
Verified review

10/10 Exceptional

We had a wonderful stay at Hotel Majapahit Tunjungan! The room was spotless, spacious, and full of old-world charm that made the stay feel special. The staff were exceptionally friendly and attentive, always ready with a smile and willing to help with anything we needed. The overall atmosphere carried a beautiful blend of history and luxury. It’s truly a timeless gem in the heart of Surabaya. We’d love to come back again!
Verified review

10/10 Exceptional

Hotel Majapahit transforms you back to a different era with it's exquisite decor and history. If you are in Surabaya you must stay at Hotel Majapahit. It has all the amenities required and is in a great location. On top of that the staff are the most attentive I have experienced anywhere in the world. I would rate higher if possible.
Verified review

10/10 Exceptional

Amazing stay

We spent 4 nights at the Majapahit hotel and it was such a fantastic place to stay we found it hard to leave the hotel and explore Surabaya! The room was great (very spacious and well maintained given they are in a historical building). The grounds are stunning. The lobby has a fantastic cocktail bar and the high tea was excellent.
Verified review

10/10 Exceptional

Exceptional

Beautiful colonial hotel in the city with wonderful service and ambiance. Spacious rooms and lovely gardens. In house restaurant Indigo serves delicious local and western fare.
Verified review

10/10 Exceptional

A really nice, colonial style, property. Staff were lovely. For a small hotel, there were several dining options. Food and cocktails were good. It very convenient for Borobodour, yet quiet and peaceful with nice grounds.
Verified review

10/10 Exceptional

The best choice in Surabaya

A impeccable boutique hotel in Surabaya. Elegant environment including lobby, hallways and gardens. You can have a spacious and elegant room with a valuable price. Services are perfect too.
Verified review

10/10 Exceptional

Beautiful property with its history. Rooms requires an uplift look.
Verified review

8/10 Very good

The property has an interesting history and the layout is beautiful. The staff was very friendly and helpful. Breakfast good. The room had a bit of a moldy smell but was comfortable. Traffic in the area is crazy.