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Sangay Spa Hotel

3.5 star property
Family-friendly hotel in Baños de Agua Santa with spa and outdoor pool

Choose dates to view prices

Sangay Spa Hotel is a tranquil retreat with an on-site spa, where guests can indulge in massages and hydrotherapy. Unwind by the garden or poolside bar, enjoy free breakfast buffet and activities like racquetball/squash at this family-friendly hotel.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 24-hour health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Massage/treatment rooms

For families (6)

  • Children's pool
  • Playground on site
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Cable TV service
$120 nightly
The total price is $134
Jun 27 - Jun 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Plaza Sangay Doble

Desk, free WiFi, bed sheets

Plaza Sangay Doble

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Plaza Sangay Matrimonial

Plaza Sangay Matrimonial | Desk, free WiFi, bed sheets

Plaza Sangay Matrimonial

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Plaza Sangay Suite

Plaza Sangay Suite | Desk, free WiFi, bed sheets

Plaza Sangay Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Jacaranda Doble

Jacaranda Doble | Desk, free WiFi, bed sheets

Jacaranda Doble

8.6 out of 10
Excellent
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Cabañas Luxury Doble

Desk, free WiFi, bed sheets

Cabañas Luxury Doble

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Cabañas Luxury Matrimonial

Cabañas Luxury Matrimonial | Desk, free WiFi, bed sheets

Cabañas Luxury Matrimonial

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Plaza Isidro Ayora 100, Baños de Agua Santa, Tungurahua

What's nearby

  • Termas de la Virgen - 1 min walk - 0.0 km
  • Juan Montalvo Park - 5 min walk - 0.5 km
  • Church of the Virgin of the Holy Water - 5 min walk - 0.5 km
  • Banos Central Market - 7 min walk - 0.6 km
  • Sebastian Acosta Park - 7 min walk - 0.6 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 88.1 miles/141.8 km
  • Ambato Station - 49 min drive

Restaurants

  • ‪Aromé - ‬8 min walk
  • ‪Juan Valdez - ‬7 min walk
  • ‪KFC - ‬6 min walk
  • ‪Dulce Carbon - ‬8 min walk
  • ‪Cherusker Cervecerìa Artesanal Alemana - ‬8 min walk

About this property

Sangay Spa Hotel

  • When visiting Baños de Agua Santa, Sangay Spa Hotel is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, hydrotherapy, or reflexology. Other highlights include an outdoor pool, a poolside bar, and a 24-hour health club. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 66 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

What to do

  • Racquetball/squash
  • Pool table

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Library
  • 24-hour health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 36-inch Smart TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Sangay Spa

Sangay Spa Banos

Sangay Spa Hotel

Sangay Spa Hotel Banos

Sangay Hotel Banos

HOTEL SANGAY Baños

HOTEL SANGAY

SANGAY Baños

HOTEL SANGAY Banos

Sangay Hotel Banos Agua Santa

Sangay Spa Hotel Baños de Agua Santa

Sangay Spa Hotel Hotel Baños de Agua Santa

Sangay Spa

Sangay Spa Hotel Hotel

HOTEL SANGAY

Sangay Spa Hotel Hotel

Sangay Spa Hotel Baños de Agua Santa

Sangay Spa Hotel Hotel Baños de Agua Santa

Frequently asked questions

Does Sangay Spa Hotel offer free cancellation for a full refund?

Yes, Sangay Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sangay Spa Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Sangay Spa Hotel?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of USD 10 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Sangay Spa Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sangay Spa Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Sangay Spa Hotel and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sangay Spa Hotel also has a 24-hour health club and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Sangay Spa Hotel?

Yes, there's an onsite restaurant.

What's the area around Sangay Spa Hotel like?

Sangay Spa Hotel is a short 6-minute walk from Church of the Virgin of the Holy Water and 6 minutes' walk from Sebastian Acosta Park.

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Reviews

Sangay Spa Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was great and the breakfast buffet with a patio overlooking the waterfall was amazing. (8 reviews)
  • The property features first-class indoor hot tubs and a spa with a sauna and steam room. (3 reviews)
  • The spa facilities, including hot tubs, sauna, and steam room, were a highlight of the stay, offering a great massage experience. (9 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Location
Spa
Service staff
Waterfalls
Breakfast
View
Bathroom
Restaurant
Public sauna

Reviews

Verified

10/10 Exceptional

Very friendly and helpful staff, great spa.
Rinat, 2-night trip
Verified

10/10 Exceptional

Super nice room amenities, helpful and friendly staff (spoke English) across from the falls and public hot spa. Banos is a surprisingly nice town to visit! It looks like some great hiking in the surrounding mountains.
Lawrence, 1-night trip
Verified

10/10 Exceptional

Great Hotel

Great location, good food and staff was amazing.
Jorge, 3-night trip
Verified

10/10 Exceptional

Great place to stay, staff is very welcoming helpful. Will stay here every time I come back to visit.
Luis, 2-night trip
Verified

10/10 Exceptional

Nice hotel in Banos

Very nice hotel in Baños. Beautiful pool and spa. Message was nice. Restaurant was good.
Brian, 1-night trip
Verified

10/10 Exceptional

Great place with a good location.
Jeffrey, 1-night trip
Verified

10/10 Exceptional

Great place and location.
Sierra, 2-night trip
Verified

10/10 Exceptional

Excellent service in all aspects.
Jerry, 5-night trip
Verified

10/10 Exceptional

Love the hotel clean and has a nice view of the cascade
Maricelle, 1-night trip
Verified

10/10 Exceptional

The hotel is a large one with the advantage of a good spa - hot tubs, sauna and steam room. Staff were great, food was good.
Frazer, 2-night trip
Verified

10/10 Exceptional

The staff was very kind, food was excellent, they even let me use the parking lot after i check out.
marco, 2-night trip
Verified

10/10 Exceptional

The staff was wonderful! The breakfast was great and the food at the restaurant amazing!
Alba, 3-night trip
Verified

10/10 Exceptional

The property was lovely. It is across from the natural pools. The town is beautiful.
Stacy, 1-night trip
Verified

10/10 Exceptional

Facilities were outstanding and staff very friendly and helpful. I love the convenience of being close to the Termas.
Patricia, 4-night trip
Verified

10/10 Exceptional

Family friendly property.
George, 1-night trip
Verified

10/10 Exceptional

Awesome place, great service
Erika, 1-night trip
Verified

10/10 Exceptional

Great experience

Great experience. Very nice staff and the hotel was very modern with a view of the waterfall. Really loved my stay with my family.
Alejandro, 2-night trip
Verified

10/10 Exceptional

Quiet and clean room. Best breakfast with a nice view
RAQUEL, 1-night trip
Verified

10/10 Exceptional

Nice vacation place for the family

The cabaña was spacious and clean with two king-sized beds, perfect for the family. The service was excellent and the staff very accommodating. The breakfast was great and the amenities nice, although hours were reduced for cleaning.
1-night trip
Verified

8/10 Very good

Nice average hotel, staff is great and room view on the waterfall is amazing! Except that I wasn’t able to enjoy the view given rooms are so close to each others and workers kept working in the area, so wasn’t able to have privacy without closing curtains! Rooms are not clean from inside, got some insects 🐜 and there were no AC so smell noisy
Aya, 1-night trip
Verified

10/10 Exceptional

I love it. Excelent service , great location, beautiful view.
Marcos, 3-night trip
Verified

10/10 Exceptional

I really enjoyed my stay at this hotel. Breakfast was great. The spa therapies were amazing. The location is unbeatable, but whether I didn’t enjoy the most is the super friendly and helpful staff. I will definitely come back.
Maria, 1-night trip
Verified

10/10 Exceptional

Really enjoyed our time here, we had a cabin and it was perfect for our family of four, all the amenities were great. My husband and I used to come here when we were kids it was an amazing experience to bring our children with us. Thank you!
Delia, 2-night trip
Verified

10/10 Exceptional

Highly Recommended

I recently stayed at the Sangay Spa Hotel in Baños and had a fantastic experience. The hotel is comfortable and clean, offering a stunning view of the falls. The staff were incredibly friendly and accommodating, making our stay even more enjoyable. Highly recommend!
Diana, 1-night trip
Verified

6/10 Good

The hotel was nice but should be noted that the rooms don’t have AC. The staff were very nice and accommodating and brought a fan to the room. Also no elevators. I would suggest that they at least put screens on the windows so that guests can open the window without mosquitoes coming in. When we entered the room there were already mosquitos in the room. The hotel is older but clean.
Hannah, 2-night trip