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Four Points By Sheraton Cuenca, Cuenca

3.5-star3.5 stars
Ave. Circunvalación Sur y Ave. Felipe IICuenca010169Ecuador, 855-239-9480

3.5-star hotel in Cuenca with outdoor pool, restaurant
  • Free WiFi and free parking
  • Excellent experience overallFeb 27, 2018
  • Great Service I won’t change it for anything other serviceFeb 11, 2018
16See all 16 reviews
From 68 reviewsTripAdvisor Traveller Rating

Four Points By Sheraton Cuenca, Cuenca

Hotel Info: 855-239-9480

  • Classic Room, City View
  • Classic Room, Mountain View
  • Suite, City View

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free airport shuttle (available 24 hours) *


  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Health club
  • Spa tub
Working away
  • 24-hour business center
  • Meeting rooms 4
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Year Built 2017
  • Elevator/lift
  • ATM/banking
  • Terrace
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size king
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in Latin American cuisine and serves breakfast, lunch, and dinner.

Four Points By Sheraton Cuenca, Cuenca’s small print


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 20.00 per day

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Four Points By Sheraton Cuenca, Cuenca


  • Mirador de Turi nearby
  • Museum of Metals nearby
  • Cuenca Botanical Garden nearby
  • Cuenca Municipal Planetarium nearby
  • Inter-American Center of Popular Arts nearby
  • Chahuarchimbana House Museum nearby
  • University of Cuenca's Orchid Garden nearby
  • Puente Roto nearby

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 2.8 miles/4.5 km
  • Free self parking
  • Free airport shuttle

Recent reviews

Superb 9.2 From 16 reviews

Four Points By Sheraton Cuenca, Cuenca
Very Good8.0
Fabulous Cuanca!
Beautiful hotel, in fabulous location, however The service needs improvement
Aya, us8 night trip

See all reviews

Four Points By Sheraton Cuenca, Cuenca

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