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Hotel Pullman ZamZam Makkah, Mecca

5 stars
Abraj Al-bait.Central Area Ajyad, Mecca21955Saudi Arabia, 800-491-6126
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Good3.7 / 5
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
Room
Room needs to be redecorated
165See all 165 Hotels.com reviews
From 657 reviewsTripAdvisor Traveller Rating

Hotel Pullman ZamZam Makkah, Mecca

Hotel Info: 866-539-8117

from $147
  • Junior suite Haram view
  • Presidential Suite, Multiple Beds, City View
  • Presidential Suite, Multiple Beds, View (Haram)
  • Presidential Suite, View (Kaaba)
  • Deluxe Room, View (Kaaba)
  • Executive Suite, View (Kaaba)
  • Classic, One King Bed
  • Junior Suite, 2 Single Beds, City View
  • Superior Room, View (Haram)
  • Deluxe Suite, Two Single Beds
  • Classic Room, 2 Single Beds, City View
  • Studio king bed city view
  • Studio king bed city view
  • Junior Suite, 2 Single Beds, City View
  • Classic Room, Multiple Beds, City View

At a glance

Key facts

Hotel size

  • This hotel has 1,315 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time starts at 5 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • No alcohol allowed onsite

Also known as

  • Hotel Pullman ZamZam Makkah
  • ZamZam Pullman Makkah Hotel
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of SAR 200

Late check-out can be arranged for an extra charge of SAR 200

Valet parking costs SAR 250 per day

Rollaway beds are available for SAR 150 per stay

Breakfast is offered for an extra charge of SAR 90.00 per person (approximately)

WiFi is available in public areas for SAR 20 per hour (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Working away
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (meters) - 100
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.

Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Hotel Pullman ZamZam Makkah, Mecca’s small print

Also known as

  • Hotel Pullman ZamZam Makkah
  • ZamZam Pullman Makkah Hotel
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of SAR 200

Late check-out can be arranged for an extra charge of SAR 200

Valet parking costs SAR 250 per day

Rollaway beds are available for SAR 150 per stay

Breakfast is offered for an extra charge of SAR 90.00 per person (approximately)

WiFi is available in public areas for SAR 20 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 165 reviews

Hotel Pullman ZamZam Makkah, Mecca
Good3.0 / 5
Not worth spending that much mney
Not Impressive very ordinary rooms no view over all too expensive not much inside
2 night family trip
Hotel Pullman ZamZam Makkah, Mecca
Outstanding5.0 / 5
Ok
Good
4 night family trip
Hotel Pullman ZamZam Makkah, Mecca
Outstanding5.0 / 5
Exlant hotel .
I stayed 4 2 nights ,it was like heaven, I love it pleasant experience ,good price ,exlant survicre and exlant breakfast.I'd go again.
1 night family trip
Hotel Pullman ZamZam Makkah, Mecca
Excellent4.0 / 5
Great Location, Very Good Hotel
The hotel's location is perfect for people who are coming to Mecca performing Umrah where the place is spertual and fantastic. There are other hotels in the same complex but I loved the comfort of the bed as I never found another comfortable beds as the ones in this hotel. The Breakfast is good as well but the WiFi in the rooms are poor I believe due to the number of people are using the free service but if want a better connection, you may use the premium payable service.
2 night romance trip
Hotel Pullman ZamZam Makkah, Mecca
Good3.0 / 5
Excellent location, very poor service!
We had a suite with an ackward room design. shower curtain was too short, so water ran on the floor. We ordered room service on the first night of our stay and placed the tray out in the hall after finishing. The tray stayed in the hall for the three days that we were there. On our reservation a request for a roll away was included. Upon check in no roll away bed was in the room. We called three times and between 3:00 PM and 11:00 PM and still no roll away was delivered. My husband had to go to the desk and raise a fuss about us having kids that wanted to go to sleep and no bed. The same happened with our luggage. We checked in at 3:00 PM, the luggage was delivered to our room after 11:00 PM. Very poor customer service, very slow staff. Great location, but I feel that they take advantage of you.
3 night family trip

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Hotel Pullman ZamZam Makkah, Mecca

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