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Hotel Pullman ZamZam Makkah, Mecca

5 stars5 stars
Abraj Al-bait.Central Area Ajyad, Mecca21955Saudi Arabia
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Good3.6 / 5
Room
Room needs to be improved
Location
Great location
Breakfast
Tasty breakfast
Cleanliness
Could use a good cleaning
178See all 178 Hotels.com reviews
From 775 reviewsTripAdvisor Traveller Rating

Hotel Pullman ZamZam Makkah, Mecca

from $133
  • Junior suite Haram view
  • Presidential Suite, Multiple Beds, City View
  • Presidential Suite, Multiple Beds, View (Haram)
  • Presidential Suite, View (Kaaba)
  • Deluxe Room, 2 Twin Beds, View (Kaaba)
  • Executive Suite, View (Kaaba)
  • Classic, One King Bed
  • Junior Suite, 2 Single Beds, City View
  • Superior Room, 2 Twin Beds, View (Haram)
  • Deluxe Suite, Two Single Beds
  • Classic Room, 2 Twin Beds, City View
  • Studio king bed city view
  • Studio king bed city view
  • Junior Suite, 2 Twin Beds, City View
  • Classic Room, Multiple Beds, City View

At a glance

Key facts

Hotel size

  • This hotel has 1,315 rooms
  • This hotel is arranged over 33 floors

Arriving/leaving

  • Check-in time starts at 5 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Children

  • Children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • No alcohol allowed onsite

Also known as

  • Hotel Pullman ZamZam Makkah
  • ZamZam Pullman Makkah Hotel
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of SAR 200

Late check-out can be arranged for an extra charge of SAR 200

Valet parking costs SAR 250 per day

Rollaway beds are available for SAR 150 per stay

Breakfast is offered for an extra charge of SAR 90.00 per person (approximately)

WiFi is available in public areas for SAR 20 per hour (rates may vary)

In the hotel

Food and drink
  • Breakfast daily (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Working away
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (meters) - 100
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2005
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Sofa bed size single
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • Separate dining area
  • Separate sitting area
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Al Zahra - This restaurant serves breakfast, lunch, and dinner.

Al Yasmine - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Tea Garden - This coffee shop specializes in international cuisine and serves light fare only. Open 24 hours.

Hotel Pullman ZamZam Makkah, Mecca’s small print

Also known as

  • Hotel Pullman ZamZam Makkah
  • ZamZam Pullman Makkah Hotel
  • Hotel Pullman ZamZam Makkah Mecca
  • Pullman Makkah Hotel
  • Pullman ZamZam Hotel
  • Pullman ZamZam Makkah
  • Pullman ZamZam Makkah Mecca
  • ZamZam Makkah Hotel
  • ZamZam Pullman
  • ZamZam Pullman Hotel

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of SAR 200

Late check-out can be arranged for an extra charge of SAR 200

Valet parking costs SAR 250 per day

Rollaway beds are available for SAR 150 per stay

Breakfast is offered for an extra charge of SAR 90.00 per person (approximately)

WiFi is available in public areas for SAR 20 per hour (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 178 reviews

Hotel Pullman ZamZam Makkah, Mecca
Outstanding5.0 / 5
The stay was very comfortable and enjoyable. The staff is very friendly and always willing to help. The check in and check out processes were simple and quick. Although this was a heavy season, the hotel facilities were adequate. Need to improve house keeping service as well as food quality at restaurant.
4 night business trip
Hotel Pullman ZamZam Makkah, Mecca
Excellent4.0 / 5
In general excellent hotel
It was great enjoyed it very much i recommend others to stay there, services were good and cleaners were good and responsive plus good management from the staff and the owners
4 night family trip
Hotel Pullman ZamZam Makkah, Mecca
Excellent4.0 / 5
Convenient to the Haram Mosque
Good
1 night family trip
Hotel Pullman ZamZam Makkah, Mecca
Excellent4.0 / 5
The place to stay
The stay was excellent except the food in the open buffet at Al-Zahra. The location is great, few steps to Kaaba. Actually, you are in Kaaba. Room service is excellent. The staff is helpful especially Rehab from customer service. The only issue we did not like is the open buffet. Definitely, I will stay again but not eat here
3 night romance trip
Hotel Pullman ZamZam Makkah, Mecca
Good3.0 / 5
Not worth spending that much mney
Not Impressive very ordinary rooms no view over all too expensive not much inside
2 night family trip

See all reviews

Hotel Pullman ZamZam Makkah, Mecca

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