Accessible Hotels

What does “in-room accessibility” entail? 

In-room accessibility means that, once you're inside your hotel room, you can expect the space to have been designed with a range of accessibility needs in mind. From auditory guidance for the visually impaired to roll-in showers for wheelchair users, these rooms take various physical and mental requirements into account. If you'd benefit from this, simply use Hotels.com's “in-room accessibility” filter to restrict your property search to places that offer such rooms. 

What hotels have in-room accessibility? 

Spanning everything from flat-level bathrooms to information in Braille, in-room accessibility covers all kinds of design adjustments to make the room more comfortable for those with mental or physical limitations. If you've got specific needs, it can be worth contacting the hotel directly before booking to talk through the particulars of their in-room accessibility policy—but start by using the “in-room accessibility” filter to see properties that offer this in the first place. 

What does it mean when a hotel is wheelchair accessible? 

A wheelchair-accessible hotel is designed to make travel easier for people who use mobility devices. This usually includes step-free entrances, wide doorways, elevators, and accessible bathrooms with features like grab bars or roll-in showers. These features make it easier for wheelchair users to move around. Hotels.com listings show which specific features are available so you can book a stay that fits your needs. 

Can I book a wheelchair accessible room? 

Yes. Hotels.com allows you to filter your search for accessible hotel rooms based on your needs. You can easily view which rooms offer features like step-free access, roll-in showers, or assistive devices. Whether you're traveling solo or with someone else, the wide selection on Hotels.com means you're sure to find your perfect stay. The good news is that on Hotels.com, all property and room descriptions are detailed and up-to-date, so you can feel you confident you're booking the right place for you. 

Do hotels have wheelchair-accessible parking? 

While not all hotels offer on-site parking, many do—and some of those also offer wheelchair-accessible parking, specifically designed with wider bays for ease of use by those with limited mobility. If you'd appreciate this, use Hotels.com's “wheelchair-accessible parking” filter to tailor your list of accommodation options accordingly. 

Do hotels have a stair-free path to entrance? 

Be it via a ramp or an elevator, lots of properties offer step-free access to reception and the main lobby. However, this isn't always possible, especially for accommodations situated within renovated historic buildings. If you'd benefit from a flat access route to the entrance, be sure to use Hotels.com's “stair-free path to entrance” filter to refine your search results. 

How can I confirm elevator accessibility before booking? 

On Hotels.com, it couldn't be easier to make sure that your chosen property has an elevator for your convenience. Simply use the “elevator” filter when searching for your home from home, and you'll only see options that have an elevator to help you get from A to B—so there's nothing stopping you from enjoy the sky lounge or the basement pool. 

What does “roll-in shower” mean in a hotel? 

Roll-in showers are specifically designed for wheelchair users or those with limited mobility: With zero (or near-zero) lip, they're practically flush to the ground for easy entry and exit. In an accessible bathroom, by contrast, it's not just the shower but the entire room that's been designed with accessibility in mind. From plenty of turning space to handy grab bars, they help people with mobility and other needs enjoy an independent, safe stay. Would you appreciate something like this, too? If so, use Hotels.com's “roll-in shower” or “accessible bathroom” filters to tailor your search accordingly.  

Are service animals allowed in a hotel? 

Some hotels permit access to service animals like diabetic alert dogs or hearing dogs—and in the US, they have to do so by law. Outside the US, though, laws and local standards can vary, so if you're going to be traveling with a service animal, it's worth playing it safe and using the “service animals allowed” filter on Hotels.com so you know your companion will be welcome. 

Do hotels have sign language-capable staff? 

You'd be surprised by the number of hotels that offer sign-language services to hard-of-hearing guests, particularly in touristy or built-up areas. That said, it's not something you can take for granted—so we'd recommend using the “sign language-capable staff” filter on Hotels.com if this is something you'd need. 

What is the best vacation for someone in a wheelchair? 

The best trip depends on your interests, but some destinations are especially friendly for travelers with mobility needs. Cities like Las Vegas, Amsterdam, and New York offer wheelchair-friendly attractions, accessible public transportation, and accessible hotels with features like roll-in showers. On Hotels.com, you can filter results to match your preferences and compare accessible hotel options. 

What does ADA mean for a hotel room? 

ADA refers to the Americans with Disabilities Act, which sets legal standards for accessibility in the United States. If a hotel room is ADA compliant, this means it includes features like wider doorways, accessible bathrooms, and reachable amenities. Hotels that meet ADA standards aim to support guests with mobility, hearing, neurological, or visual needs, making travel more inclusive and comfortable. 

What qualifies as an ADA disability? 

Under ADA, a disability is any physical or mental impairment that significantly limits one or more major life activities. This includes things like mobility challenges, hearing or vision loss, and neurological conditions. Hotels that follow ADA guidelines provide amenities to support guests with these needs, helping ensure everyone can enjoy a comfortable and accessible stay.