THE SIXTEEN 20

Property class: 4
Ski hotel with spa, near Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Placing you just steps from Zermatt-Matterhorn Ski Paradise, THE SIXTEEN 20 features downhill skiing, snowboarding, and snow tubing. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other highlights include a bar/lounge, a fitness center, and a sauna. Skiers will appreciate access to ski storage.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Gym
  • Bar

Room options

View all photos for Standard Double Room, Non Smoking

A modern hotel room with a wooden headboard, a large mirror, and a neatly made bed with white linens and orange accents.

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking

A cozy room with a bed, a chair, a small table, and a window with a view of snow-covered mountains.

Deluxe Double Room, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 322 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Suite, Mountain View

A hotel room with a large bed, wooden headboard, and a view of mountains through large windows.

Panoramic Suite, Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

A modern bedroom with a wooden ceiling, a large bed with white linens and orange accents, a nightstand with a lamp, and a chair.

Suite, 1 Queen Bed

  • Mountain view
  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed

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  • Pool
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The price is $479
Nov 15 - Nov 16
Total with taxes and fees
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About the neighborhood

Map
4 Zen Steckenstrasse, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Furi Ski Area - 1 min walk - 0.0 km
  • Zermatt - Furi Ski Lift - 3 min walk - 0.3 km
  • Zermatt-Furi Gondola - 3 min walk - 0.3 km
  • Matterhorn Museum - 6 min walk - 0.6 km

Getting around

  • Sion (SIR) - 24 miles/38.6 km
  • Zermatt Gornergratbahn Station - 12 min walk
  • Zermatt Station - 12 min walk
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk

Restaurants

  • ‪Elsie Bar - ‬6 min walk
  • ‪Hotel Post Zermatt - ‬8 min walk
  • ‪Brown Cow Pub - ‬8 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Stefanie's Creperie - ‬7 min walk

About this property

THE SIXTEEN 20

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, THE SIXTEEN 20 features downhill skiing, snowboarding, and snow tubing. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other highlights include a bar/lounge, a fitness center, and a sauna. Skiers will appreciate access to ski storage.

At a glance

Hotel size

    • 4 rooms

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Express check-in/out available
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10 PM
    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

THE SIXTEEN 20 Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel served a delicious and fresh breakfast every morning with a great spread that catered to various tastes. (12 reviews)
  • The spa facilities were great and a wonderful way to unwind after a long day. (6 reviews)
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Popular mentions

Service staff
Breakfast
Room
Lobby
Elevator
View
Bed

Reviews

Verified review

10/10 Exceptional

Lovely stay, super helpful staff. Nice spa facilities and amenities
Verified review

10/10 Exceptional

Excellent hotel. Great breakfast area. Perfectly sized bar. Amazing Spa to unwind after time in the mountains! Staff very friendly and helpful.
Verified review

10/10 Exceptional

We really enjoyed our stay! The hotel is very clean and the staff are very friendly and helpful. This hotel is steps away from the Matterhorn Express Gondola. It also has a great spa that you have access to as a hotel guest. They will also pick up/drop off from the train station. The breakfast is very good also!
Verified review

10/10 Exceptional

My wife and I are just finishing up a month long trip throughout Europe and this was, hands down, the best hotel we stayed at. Excellent room and amenities, great staff, and the complimentary breakfast was wonderful. If you have the option to stay here, don’t second guess it. Beautiful hotel with some of the greatest views in Zermatt.
Verified review

10/10 Exceptional

We very much enjoyed our stay. Beautiful hotel located steps from unobstructed view of Matterhorn. Very clean property with excellent service and very helpful staff. Buffet breakfast spread was great especially with my dietary constraints.
Verified review

8/10 Very good

Clean room, great view, spacious room, great location
Verified review

10/10 Exceptional

Excellent facilities, great breakfast and lovely hotel. Not to fussy, very comfortable and contemporary.
Verified review

10/10 Exceptional

friendly staff and nice room
Verified review

10/10 Exceptional

The hotel served a delicious fresh breakfast every morning that we would look forward to, and they were very accommodating to transportation to and from the train station. If I were to go back to Zermatt, I would likely here again
Verified review

10/10 Exceptional

A beautiful hotel from start to finish. The location at the end of the village towards the mountain is absolutely fabulous. We had the rooms facing the Matterhorn, absolutely two glorious days of sun filled Mountain The staff was very kind and attentive to our needs. The rooms were very nicely decorated and clean I highly recommend this hotel
Verified review

10/10 Exceptional

Amazing place, super new and the best part is you walk 1 minute and you get to the lift. Extremely convenient 👌 as it’s also 7 mins walk to city center. I would definitely stay there next time i come to Zermatt. PS: please change these pillows as they so uncomfortable. The mattress is super good but the pillows needs to be out. Overall the place is amazing.
Verified review

8/10 Very good

The hotel is beautiful, has really large and well decorated rooms, amazing bathrooms, large balconies, and once you walk outside, you have a breathtaking view of Mount Matterhorn and the river that goes thru the village. The breakfast is great, you get your money's worth. With all this said, the only reason the hotel did not receive a 5 star review was an incident that could have been handled better. My mother-in-law took the stair case but forgot to bring the room key with her. The stair case requires you to use your room key to access each floor, including the lobby. Since she did not have her room key, she was stuck. She some how managed to get out to a hilly area and scream for help, but rather than going to the stair case and opening the door to the lobby, she was thrown a set of janitor keys and told to use it to open, but it was a chip key thay she's not familiar with. The whole episose lasted like 20 minutes to be resolved without a friendly gesture from the staff. I'm a bit confused as to why the lobby door from the stair case has to he accessed with key, what if there is a fire and you run out of your room without the key? Overall, our stay in Zermatt was very nice and the town is SUPER CHARMING
Verified review

10/10 Exceptional

great location right by the lift. must stay in Zermatt.
Verified review

8/10 Very good

SPA schedule is a bit tight, especially if when skiing just half a day. The breakfast is essential, and the rooms are spacious.
Verified review

10/10 Exceptional

Great place
Verified review

10/10 Exceptional

Hotel was in a convenient location and staff was outstanding and very accommodating. Highly recommend!
Verified review

10/10 Exceptional

Cozy and nice hotel, lur stay went above our expectations!
Verified review

10/10 Exceptional

Great place to stay. I’m definitely coming back.
Verified review

10/10 Exceptional

Great property!
Verified review

10/10 Exceptional

Amazing
Verified review

10/10 Exceptional

Hotel was nice and modern and clean. Staff was very helpful and friendly
Verified review

10/10 Exceptional

very friendly team. comfortable bed and quiet location. highly recommend!!
Verified review

10/10 Exceptional

Best hotel in Zermatt! For skiers or not it is incredible. Right next to the lift to Matterhorn Glacier Paradise. I has an amazing staff, breakfast and bar! Beds are so comfortable and rooms are so nice.
Verified review

8/10 Very good

The property was very nice and out of the hustle of the center of Zermatt. It was a short walk to trails, very close to a gondola. You could hear neighbors easily (footsteps and voices) and we had a room above the hot tub, that was the only downside.
Verified review

8/10 Very good

Beautiful & recommended hotel; found some left over hair in a couple of spots inside the bathroom. The next day I informed the reception and confirmed that cleaning will be done properly. The staff are really caring and welcoming.