Hotel Mamá Carlota

Property class: 3.5
Hotel within walking distance of Zenea Garden

Choose dates to view prices

Hotel Mamá Carlota puts you in a great location, within just a 10-minute walk of Zenea Garden and San Francisco Temple. Also, Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro are just a 5-minute drive away. Fellow travelers love the helpful staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
$46 nightly
The current price is $55 total
Total with taxes and fees
Nov 2 - Nov 3

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

A bedroom with a bed, two bedside lamps, a nightstand, a colorful abstract painting, and a balcony with a railing.

Signature Double Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a ceiling fan, wall-mounted lamps, and a small table.

Signature Quadruple Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 King Bed, Non Smoking

A neatly made bed with white linens and a grey throw blanket. There are two bedside tables with lamps and a framed picture on one.

Signature Double Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,005 reviews
$37 nightly
The price is $44
Nov 16 - Nov 17
Total with taxes and fees
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About the neighborhood

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000

What's nearby

  • Zenea Garden - 3 min walk - 0.3 km
  • Plaza de Armas - 7 min walk - 0.6 km
  • Teatro de la Ciudad - 9 min walk - 0.8 km
  • Alameda Hidalgo Park - 17 min walk - 1.5 km
  • Aqueduct of Santiago de Querétaro - 6 min drive - 1.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪La Mariposa - ‬4 min walk
  • ‪Churros Corregidora - ‬1 min walk
  • ‪Maximiliano - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪La Gotita De Agua - ‬2 min walk

About this property

Hotel Mamá Carlota

  • Hotel Mamá Carlota puts you in a great location, within just a 10-minute walk of Zenea Garden and San Francisco Temple. Also, Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro are just a 5-minute drive away. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 11 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured onsite self parking (MXN 150 per night; includes in/out privileges)
    • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM

Other information

    • Smoke-free property

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Reviews

Hotel Mamá Carlota Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The on-site Italian restaurant served incredible food and there's also a great Cuban restaurant nearby. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Location
Service staff
Breakfast
Parking
Restaurant
Coffee
Shower

Reviews

Verified review

10/10 Exceptional

Clean, quiet, courteous staff and nearby shopping and dining.
Verified review

10/10 Exceptional

Room was very clean and the staff was so friendly. Great budget option in the heart of Historico Queretaro. I would definitely stay here again!
Verified review

10/10 Exceptional

Great location
Verified review

10/10 Exceptional

Clean, comfortable room. Convenient location. Attentive staff.
Verified review

10/10 Exceptional

Great staff. Incredible stay. Very secure and great location.
Verified review

6/10 Good

Overall a reasonable small hotel with limited facilities but very clean.
Verified review

10/10 Exceptional

Lovely little hotel right in downtown on a quiet street. Parking is a couple blocks away - I would call first so they tell you where it is, then they give you a ticket at the hotel so there’s no cost. There’s a fantastic Italian restaurant on site, it looks unassuming but the food was incredible.
Verified review

10/10 Exceptional

We really enjoyed our stay. Gonzalo in particular was so helpful. I had an emergency and he helped us to find a doctor and got us sorted out. Truly wonderful hotel. Super clean, cute inside, and cute rooms. The Italian restaurant next door is super good as is the Cuban place up the street. We really enjoyed our stay and were treated like family.
Verified review

10/10 Exceptional

Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Verified review

10/10 Exceptional

Very homie vibe, if you’re looking for something chill, cheap, and not so noisy this right here is the way to go. You can go walking to the shops, plazas and more. Only downside was that the parking is a bit far, but other than that it was good.
Verified review

10/10 Exceptional

Beautiful bright and cheerful hotel in the old town. It's located on a quiet street, just 5 minute walk to most central locations. Lovely decorated room and pretty lobby. My room was on second floor with a balcony, sunny and with a lovely trees view of the inner courtyard. Bonus- Great Cuban restaurant 2 doors away, make sure to try it! The only thing I'd change is the hotel might need to increase the shower hot water temperature, especially going into winter. It was never warm enough, and the water pressure was low, but overall I recommend this place
Verified review

8/10 Very good

Cute boutique hotel with courtyard in a great location with very friendly staff. Large room with sitting area. What would have made it better, more selection at breakfast although it is a plus that breakfast is provided. Also as a boutique hotel newer looking towels could only help its image. I have already recommended this hotel and will stay there again. It’s a little gem!!
Verified review

6/10 Good

The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Verified review

6/10 Good

Great location. Did not like that the door locks were like house locks that you lock from the inside. The chain lock was broken. New towels and wash clothes needed...they were worn and dingy. The staff was amazing although no one spoke English.
Verified review

6/10 Good

For the price of our room was very uncomfortable room. Not enough furniture to put our staff, no closet you need to require the iron, no tissue in the bathroom. The location very very inconvenient to unloaded our luggage. The place itself was nice, but the patio got a very uncomfortably chairs and no place to put your drink while you relax. The only good thing was a very delicious breakfast and was free.
Verified review

8/10 Very good

It is well located. It is close to central on histórico.
Verified review

6/10 Good

The room was clean, all the towels we're in taters with large holes. The staff was helpful and got the plumbing fixed after 24 hour with no hot water. The front door was locked day and night so when you want to get in and there's no one at the front desk you bang on the door. There is no onsight parking, the off-site parking 3 blocks away costs $150 pesos a night. The restaurant is closed, no in room massage. Not exactly the 3 star hotel Expedia advertises.
Verified review

10/10 Exceptional

Room was clean and comfortable. Tv and wifi excellent. Minimal traffic noise. Convenient location…safe/walkable to centro. Water temp in shower could have been hotter. Warm…barely. Lobby door is usually locked so someone must let you in and out.
Verified review

10/10 Exceptional

good staffs
Verified review

10/10 Exceptional

Hotel Mama Carlota was a wonderful stay. The staff was very friendly and helpful, and my room was clean and comfortable. I also appreciated how quiet the location was, while still being convenient for exploring Querétaro. The shower had plenty of hot water, which was a big plus. The only small thing that would have made the stay even better would be having coffee available in the room, but there is a coffee shop downstairs, so it was easy to grab one in the morning. Overall, I had a great experience and would happily stay here again. 5 stars!
Verified review

10/10 Exceptional

Great place!
Verified review

10/10 Exceptional

We enjoyed our night here!!
Verified review

8/10 Very good

Simple but cute...would stay again!
Verified review

10/10 Exceptional

Great place in downtown Queretaro
Verified review

6/10 Good

Place is well situated in the. Historic center the only trouble we had was the fan on the ceiling to loud and the room very hot