Guests
All properties in Queretaro, Queretaro, Mexico

El Serafin Hotel Boutique

City-center B&B, steps from Queretaro Regional Museum

  • Free WiFi
From
$38

Image gallery

  • Traditional Double Room - Guest Room
  • Traditional Double Room - Guest Room
  • Junior Suite - Living Area
  • Junior Suite - Living Area
  • Traditional Double Room - Guest Room
Traditional Double Room - Guest Room. Image 1 of 78
1 / 78Traditional Double Room - Guest Room
Independencia No. 22, Queretaro, 76000, QRO, Mexico
9.2.Superb.
  • Beautiful property in a great location. Service was very good, and the continental…

    Aug 26, 2021

  • The hostess Maria was welcoming and helpful as was the other staff we encountered. The…

    Jul 17, 2021

See all 142 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico), Intertek Cristal (3rd party expert - Global), Safe Travels (WTTC - Global), SGS (3rd party expert - Global), Ecolab (3rd party expert - Global), and Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Safe
Convenient
Shopping

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 13 smoke-free guestrooms
    • Daily housekeeping
    • Rooftop terrace
    • Breakfast available
    • Room service
    • Free use of bicycles

    What’s around

    • In Downtown Queretaro
    • Queretaro Regional Museum - 2 min walk
    • Plaza de Armas - 3 min walk
    • Zenea Garden - 3 min walk
    • Theater of the Republic - 6 min walk
    • Alameda Hidalgo Park - 9 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 King Bed
    • Traditional Double Room
    • Junior Suite
    • Standard Room
    • Suite Estándar 2 Camas Queen

    What’s around

    Landmarks

    • In Downtown Queretaro
    • Queretaro Regional Museum - 2 min walk
    • Plaza de Armas - 3 min walk
    • Zenea Garden - 3 min walk
    • Theater of the Republic - 6 min walk
    • Alameda Hidalgo Park - 9 min walk
    • Aqueduct of Santiago de Queretaro - 15 min walk
    • Plaza Santa Maria Bullring - 31 min walk
    • Autonomous University of Queretaro - 33 min walk
    • Queretaro Convention Center - 4.4 mi / 7.1 km

    Getting around

    • Queretaro Intl. Airport (QRO) - 29 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Independencia No. 22, Queretaro, 76000, QRO, Mexico

    At a glance

    Size

    • 13 rooms
    • Arranged over 2 floors

    Arriving/leaving

    • Check-in time 3:00 PM-9:00 PM
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)

    Pets

    • Pets allowed (dogs and cats only)*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle*

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    At the property

    Food and drink

    • Continental breakfast daily (surcharge)
    • Room service (during limited hours)

    Things to do

    • Free bicycles on site

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Luggage storage

    Facilities

    • Year Built - 1800
    • Rooftop terrace
    • Terrace

    Accessibility

    • In-room accessibility

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board (on request)

    Sleep well

    • Soundproofed rooms
    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Free local calls

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Continental breakfast is offered for an extra charge of MXN 95 per person (approximately)
    • Airport shuttle service is offered for an extra charge

    PetsPay at property

    • Pets are allowed for an extra charge of MXN 450 per pet, per night

    Pool, spa, and gym (if applicable)Pay at property

    • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

    This property affirms that it adheres to the cleaning and disinfection practices of:

    • Intertek Cristal (3rd party expert - Global)
    • SGS (3rd party expert - Global)
    • Bureau Veritas (3rd party expert - Global)
    • Safe Travels (WTTC - Global)
    • Ecolab (3rd party expert - Global)

    Policies

    This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts Visa, Mastercard, American Express, debit cards and cash.

    Also known as

    • El Serafin Boutique
    • El Serafin Hotel Boutique Queretaro
    • El Serafin Hotel Boutique Bed & breakfast
    • El Serafin Hotel Boutique Bed & breakfast Queretaro
    • El Serafin Boutique Queretaro
    • El Serafin Hotel Boutique
    • El Serafin Hotel Boutique Queretaro
    • El Serafin Boutique Queretaro

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, El Serafin Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at El Serafin Hotel Boutique.
    • Yes, cats and dogs are welcome. There's a charge of MXN 450 per pet, per night. Food and water bowls are available.
    • You can check in from 3:00 PM - 9:00 PM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Mizha Crepe (3-min walk), La LLave Restaurante (3-min walk), and La Antojeria (3-min walk).
    • Yes, an airport shuttle is available.
    • Have fun during the warmer months with activities such as cycling.
    9.2.Superb.
    • 10.0.Exceptional

      Clean, charming and great value.

      Excellent value in a great location. Room was simple, elegant, unusual and overall great. Staff were very friendly and accommodating.

      Mustafa, 1 night trip, Jul 14, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful location and awesome staff. Rooms are beautiful and the place is peaceful. Perfect stay for us .

      1 night romance trip, Apr 11, 2021

      Verified Expedia guest review

    • 6.0.Good

      Front desk closed Most of the time.

      When I arrived the front desk door was closed , I had to ring the bell for about 15 minutes til somebody appeared. When leaving the hotel again nobody was there at the front desk. Also, when checking out the hotel nobody was there at the front desk. First time I have this experience in a hotel. The hotel and location were good , but this issue really affects their hospitality.

      2 night trip, Apr 8, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Excellent customer service. Cleanliness and right on the old town. Lots of restaurants shopping. Overall loved it. The roof top at night was magical

      3 night romance trip, Mar 18, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent weekend stay!

      Really great property located in the heart of downton. The staff is friendly and accomodating, room is comfortable and huge, fast wifi and big comfy bed. Would definitely stay again!

      Melissa, 2 night trip, Mar 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Great location

      Close to everything,

      Ricardo, 4 night family trip, Nov 10, 2020

      Verified Hotels.com guest review

    • 8.0.Very Good

      The staff was excellent and the room was very comfotable

      Walter, 7 night family trip, Mar 18, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The entire staff was kind and accommodating. Great location also.

      Dawn, 2 night romance trip, Feb 27, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Great location, unique rooms. Nice rooftop balcony to enjoy the sunshine.

      Eric, 2 night family trip, Feb 26, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Serafín is the only place we would stay if we go to Querétaro. Great location. Amazing staff. This is our 2nd time and will do it again

      Bruce, 3 night family trip, Feb 19, 2020

      Verified Expedia guest review

    See all 142 reviews