Matsuzakaya Honten

Property class: 4
Adults-only ryokan with restaurant, near Hakone Kowakien Yunessun

Choose dates to view prices

Matsuzakaya Honten puts you just a 5-minute drive from Lake Ashi and Hakone Shrine. Free perks include WiFi and self parking. Also, Hakone Kowakien Yunessun and Hakone Open Air Museum are within a short drive. Fellow travelers love the helpful staff.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • 24/7 front desk
$747 nightly
The current price is $825 total
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Basic Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, and sliding shoji doors.

Basic Twin Room, Bathtub

  • Mountain view
  • 595 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room with Tatami Area and Open-Air Bath

A traditional Japanese room with tatami flooring, a low wooden table, two black chairs, a television, and a sliding door leading to a garden.

Luxury Room with Tatami Area and Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath A

A traditional Japanese room with tatami flooring, a low wooden table, and a TV.

Premium Room with Tatami Area and Open-Air Bath A

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room with Tatami Area A

A traditional Japanese room with tatami flooring, a low table, two chairs, a television, and a large window with a view of trees.

Standard Room with Tatami Area A

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room with Tatami Area and Open-Air Bath B

A traditional Japanese room with tatami flooring, a low wooden table, a bed with white bedding, and sliding doors.

Premium Room with Tatami Area and Open-Air Bath B

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 617 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Superior Twin Room, Bathtub

A traditional Japanese room with tatami flooring, a low wooden table, a cushioned bench, a bed with a headboard, and a wall with calligraphy.

Superior Twin Room, Bathtub

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 723 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

A traditional Japanese room with tatami flooring, a low table, and sliding shoji doors.

Executive Family Room with Hot Spring Open-Air Bath(Sensintei)

  • Garden view
  • 995 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

A traditional Japanese-style room with tatami flooring, a low table, and a bed with a futon.

Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)

  • Garden view
  • 806 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

Room

Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

A traditional Japanese room with tatami flooring, a low wooden table, and a shoji screen door.

Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking

  • Mountain view
  • 947 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

A hotel room with a wooden ceiling, a bed with white bedding, a nightstand with a lamp, and a wall-mounted air conditioner.

Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking

  • Garden view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

Room

Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds OR 2 Twin Futons

View all photos for Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

A traditional Japanese room with tatami flooring, a low table, and a view of the outdoors through shoji screens.

Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room with Shower (Kakumeikan), Non Smoking

A modern hotel room with a bed, a television, a desk, and a shelf.

Standard Twin Room with Shower (Kakumeikan), Non Smoking

  • Mountain view
  • 463 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
57 Ashinoyu, Hakone, Kanagawa, 250-0523

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Buddhist Stoneworks at Motohakone - 18 min walk - 1.6 km
  • Hakone Yunohana Golf Course - 4 min drive - 2.1 km
  • Lake Ashi - 10 min drive - 3.3 km
  • Hiryu Falls - 11 min drive - 1.7 km

Getting around

  • Haneda Airport (HND) - 126 min drive
  • Narita Intl. Airport (NRT) - 84.8 miles/136.5 km
  • Hakone Miyanoshita Station - 7 min drive
  • Hakone Ohiradai Station - 9 min drive
  • Hakone Gora Station - 16 min drive

Restaurants

  • ‪箱根神社 お休処 (権現からめもち) - ‬6 min drive
  • ‪芦ノ湖 ラ・テラッツァ (La Terrazza) - ‬4 min drive
  • ‪ダイニングはこね - ‬5 min drive
  • ‪小田急 あしのこ茶屋 - ‬4 min drive
  • ‪そば処 つちや - ‬4 min drive

About this property

Matsuzakaya Honten

  • Matsuzakaya Honten puts you just a 5-minute drive from Lake Ashi and Hakone Shrine. Free perks include WiFi and self parking. Also, Hakone Kowakien Yunessun and Hakone Open Air Museum are within a short drive. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 22 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 7 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 12
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Smoke-free property
    • Caters to adults only

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Reviews

Matsuzakaya Honten Reviews

9.8

Exceptional

9.8

Cleanliness

9.4

Location

10

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious meals, including traditional Japanese cuisine, with exceptional service and generous portions. (26 reviews)
  • Traditional Japanese breakfast was a culinary journey, exquisite and delicious, a feast for the eye and taste buds. (10 reviews)
  • The hot tubs, both public and private, were wonderful and provided a relaxing experience. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Breakfast
Onsen
Drinks
Trip
Ryokan
Restaurant
History

Reviews

Verified review

10/10 Exceptional

Property was beautiful. Having our own hot spring tub was great! Staff was super friendly and helpful!
Verified review

10/10 Exceptional

The room was super clean, staff was excellent in making us felt at home
Verified review

10/10 Exceptional

We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind to us throughout our stay.
Verified review

10/10 Exceptional

The staff were very friendly, helpful and spoke english well. Rooms were amazing, you can really feel the history there.
Verified review

10/10 Exceptional

Great experience, great staff, great accommodation and great food.
Verified review

10/10 Exceptional

The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Verified review

10/10 Exceptional

Amazing service and hospitality!
Verified review

10/10 Exceptional

great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Verified review

10/10 Exceptional

All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Verified review

10/10 Exceptional

Amazing place

This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Verified review

8/10 Very good

Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Verified review

10/10 Exceptional

Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
Verified review

10/10 Exceptional

The best onsan

Great staff. Excellent diner. Excellent privet onsan
Verified review

10/10 Exceptional

Very kind staff in restaurant and who are in charge of front desk
Verified review

10/10 Exceptional

Very good Onsen ryokan with rich history. Excellent service and high quality japanese kaiseki cuisine. we requested to have cooked fish instead of sashimi, the hotel cooked the fish perfectly.
Verified review

10/10 Exceptional

We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.
Verified review

10/10 Exceptional

Most attentive and incredible service I've ever experienced. It's a truly beautiful and unique experience you won't forget.
Verified review

10/10 Exceptional

Matsuzakaya Honten was the highlight of our two-week trip to Japan. The moment we entered our room, our jaws dropped. It was incredibly spacious, beautifully designed, and featured floor-to-ceiling windows overlooking a lush green landscape. Our private onsen was peaceful, completely private, and surrounded by a beautiful garden. It was the perfect place to relax. The kaiseki ryōri dinner and breakfast were absolutely unforgettable. Both were nine-course meals, with several courses featuring multiple beautifully presented dishes. Every course was a masterpiece and tasted just as incredible as it looked. We became so full during dinner that our wonderful waitress thoughtfully prepared our remaining dish as onigiri for us to enjoy later in our room. That small gesture meant so much to us. The room deserves five stars. The food deserves five stars. But the service deserves even more. We’ve stayed at many luxury hotels, yet the warmth, attentiveness, and genuine hospitality from every staff member surpassed them all. Everyone made us feel truly welcome and cared for throughout our stay. If we return to Japan, Matsuzakaya Honten will be our first reservation. Thank you to the entire staff for creating memories we’ll cherish for a lifetime. ❤️
Verified review

10/10 Exceptional

Absolutely unique experience in traditional ryokan. Book private onsen when you check in, and just immerse yourself into quietness atmosphere. Highly recommend.
Verified review

10/10 Exceptional

One of my best hotels experiences ever!

The experience we had was simply fantastic! The onsens are so nice, the food is amazing and the rooms are beautiful. The staff made sure we had everything we needed, and were so friendly and welcoming. The complimentary bar was great as well. I had high expectations after reading the great reviews and it was better than I even thought!
Verified review

10/10 Exceptional

What an amazing experience. Very memorable. Amazing treatment from staff - We felt very special. The onsen was very unique experience - Loved it. Hiking the surrounding area was very beautiful! We recommend to anyone staying in Hakone!
Verified review

10/10 Exceptional

Loved the service and care taken to preparing our meals. The stay was wonderful and many of the amenities were provided to make an enjoyable stay. The staff were very attentive and incredibly helpful to ensure we had a wonderful stay. Though the place had many amenities, it is farther away from convenience stores and the town. Overall an amazing stay and I wish I had allotted another day to fully enjoy!
Verified review

10/10 Exceptional

What an amazing experience, my wife and I enjoyed every minute here. It was fantastic, stay here! The service is indulgent, the room was lovely and the breakfast and dinner was a magical special experience, especially for a couple from London! We would love to return. It was particularly lovely to rest and relax here after a busy Tokyo trip. The private Onsen was also a great plus! Thank you Matsuzakaya Honten for the great memories.
Verified review

10/10 Exceptional

Beautiful very quaint. Traditional Japanese style Royokan. Lovely staff. Felt very welcome. They accommodated my son’s food allergies and we are vegetarian so they made a whole vegetarian vegan eight course menu for us
Verified review

10/10 Exceptional

By far the best experience in our trip to japan. The staff was extremely friendly, so hospitable. We had and recommend the private onsen room if available. It was absolutely worth it. We had such a wonderful time, enjoyed all the amazing dinning options the half board dinner and breakfast provided. Really enjoyed our stay in this hidden gem. By far the best experience in the whole trip was the staff.