10/10 Exceptional
I loved my stay here! The food was not our thing but it was very cool to have a traditional Japanese meal, we just didn’t eat much of it because it if very different than what we are used to
Amy
Amy, 2-night trip
Matsuzakaya Honten
Adults-only ryokan with restaurant, near Hakone Kowakien Yunessun
Surrounded by Hakone's natural beauty, Matsuzakaya Honten offers a serene escape. Soak in the indoor mineral hot spring or unwind by the fireplace in the lobby. With an arcade/game room, restaurant and helpful staff nearby guests have left with lasting memories.
Exceptional
Popular amenities
- Onsen
- Free parking
- Free WiFi
- Air conditioning
- 24/7 front desk
Main amenities (11)
- Daily housekeeping
- Restaurant
- Hot springs
- Breakfast available
- 24-hour front desk
- Arcade/game room
- Lobby fireplace
- Front-desk safe
- Multilingual staff
- Gift shops/newsstands
- Luggage storage
Feel at home (6)
- Daily housekeeping
- Minibar
- In-room climate control (air conditioning)
- Flat-panel TV
- Arcade/game room
- Free self parking
$652 nightly
$720 total
Mar 16 - Mar 17
Room options
Check availability for these dates
Showing 14 of 14 rooms
Basic Twin Room, Bathtub
Highlights
Air conditioning
Flat-screen TV
Spring water bathtub
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
- Mountain view
- 595 sq ft
- Sleeps 2
- 2 Twin Beds
Luxury Room with Tatami Area and Open-Air Bath
Exceptional
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Mountain view
- 807 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Premium Room with Tatami Area and Open-Air Bath A
Exceptional
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Mountain view
- 524 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Standard Room with Tatami Area A
Exceptional
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
- Mountain view
- 635 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Premium Room with Tatami Area and Open-Air Bath B
Exceptional
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Mountain view
- 617 sq ft
- 1 bedroom
- Sleeps 4
- 2 Twin Beds and 2 Twin Futons
Superior Twin Room, Bathtub
Very good
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Mountain view
- 723 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Executive Family Room with Hot Spring Open-Air Bath(Sensintei)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Garden view
- 995 sq ft
- 1 bedroom
- Sleeps 4
- 2 Twin Beds and 2 Twin Futons
Executive Family Room with Hot Spring Open-Air Bath(Gyokoso)
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Garden view
- 806 sq ft
- 1 bedroom
- Sleeps 4
- 2 Twin Beds and 2 Twin Futons
Premium Room with Hot Spring Open-Air Bath(Tokiwa), Non Smoking
Exceptional
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Garden view
- 947 sq ft
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds OR 2 Twin Futons
Deluxe Room with Indoor Hot Spring Bath(Kozue), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Mountain view
- 947 sq ft
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds and 2 Twin Futons OR 2 Twin Futons
Premium Room with Hot Spring Open-Air Bath(Wakamatsu), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Garden view
- 807 sq ft
- 1 bedroom
- Sleeps 2
- 2 Large Twin Beds OR 2 Twin Futons
Deluxe Room with Indoor Hot Spring Bath(Kumoi), Non Smoking
Wonderful
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Mountain view
- 958 sq ft
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds OR 2 Twin Futons
Premium Room with Hot Spring Open-Air Bath(Akebono), Non Smoking
Very good
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Spring water bathtub
Separate bathtub and shower
Electric kettle
- Garden view
- 797 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Twin Room with Shower (Kakumeikan), Non Smoking
Highlights
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Electric kettle
Minibar
Free bottled water
- Mountain view
- 463 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
57 Ashinoyu, Hakone, Kanagawa, 250-0523
About this property
Matsuzakaya Honten
Matsuzakaya Honten puts you just a 5-minute drive from Hakone Kowakien Yunessun and Hakone Shrine. Free perks include WiFi and self parking. Also, Lake Ashi and Hakone Open Air Museum are within a short drive. Fellow travelers love the helpful staff.
At a glance
Property amenities
Room amenities
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs open between 3:00 PM and 9:30 PM.
Frequently asked questions
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Matsuzakaya Honten Reviews
Exceptional
9.8
Cleanliness
9.4
Location
10
Staff & service
9.8
Property conditions & facilities
What guests liked
- Dining experiences were exceptional with traditional Japanese cuisine and attentive service. (7 reviews)
- Traditional Japanese breakfast was a highlight, lasting all day and providing a culinary journey. (6 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffFoodRoomBreakfastOnsenHistoryRestaurantRyokanPrivate bathroomTrip10/10 Exceptional
Amazing place
This was an amazing experience and probably the highlight of our japan trip. The staff is just incredibly attentive. Don’t think we’ve experienced this anywhere in the world. I truly recommend this place for a relaxing few days. The private onsens are also amazing and super easy to book and use.
Bogdan
Bogdan, 2-night trip
8/10 Very good
Staff was great, overall experience was good! I wish the facility had less dust and Cobb webs
Jackleen
Jackleen, 1-night trip
10/10 Exceptional
The level of service as unparalleled to anything I've experienced in my life. The rich history and qualities of hot spring here is a once in a lifetime experience. The food was decadant and even accommodate my allergies. Definitely must try for anyone who hasn't .
Carmen
Carmen, 1-night trip
10/10 Exceptional
Very unique property and great experience
Robert
Robert, 2-night trip
10/10 Exceptional
Great experience, great staff, great accommodation and great food.
Isabella
Isabella, 1-night trip
10/10 Exceptional
Beautifully kept, historic ryokan with own hotspring.
Pia
Pia, 1-night trip
10/10 Exceptional
Lovely staff, service, food, and onsens!
Danielle
Danielle, 1-night trip
10/10 Exceptional
The staff was extremely friendly and helpful, the food was amazing and the peace and serenity was unmatched!
Emmanuel
Emmanuel, 1-night trip
10/10 Exceptional
Amazing service and hospitality!
Mai Thuy
Mai Thuy, 1-night trip
10/10 Exceptional
great stay in Hakone, great food and relaxing hot springs. easily accessible via the H bus. highly recommend the mini museum detailing the history of the inn
Amy
Amy, 1-night trip
10/10 Exceptional
Incredible property, wonderful friendly staff, exclusive authentic food & lovely room. I highly recommend this hotel.
Tanja
Tanja, 2-night trip
10/10 Exceptional
Oh wow! I am so glad the reviews did not fail me. My husband and I just left this morning and it was an amazing and much needed relaxing stay in the middle of our busy trip! Staff was super kind. We did the dinner and breakfast and it was very traditional Japanese cuisine - delicious. We were blown away by our room it was HUGE! I booked the private bath in our room and that was a nice touch. We got off at Odawara station and took an uber/taxi to the ryokan. It was maybe $60 USD but in my opinion worth it over the bus!! I hope we can come back here one day. It was awesome.
Cara
Cara, 1-night trip
10/10 Exceptional
The property, Onsen, staff and food made this stay incredible. So much history to see too. No detail was skipped. Easily the best place I’ve ever stayed .
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
A traditional ryokan, with excellent service and food. A beautiful place to stay. Easy to get to by bus from Odawara
Edward
Edward, 2-night trip
10/10 Exceptional
All was great. We really enjoyed our stay, the food was amazing, the place is beautiful.
Martha Francis Villarreal
Martha Francis Villarreal, 2-night trip
10/10 Exceptional
Excellent service and good dinning experience
Man Yee
Man Yee, 1-night trip
10/10 Exceptional
Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again - it definitely felt like a retreat…very peaceful.
Ann
Ann, 1-night trip
10/10 Exceptional
What a great experience!
Fanling
Fanling, 1-night trip
10/10 Exceptional
The best onsan
Great staff. Excellent diner. Excellent privet onsan
Lior
Lior, 2-night trip
10/10 Exceptional
Probably the best hotel I've ever stayed in. An incredible property that's over 300 years old. The staff is top notch and the food is amazing.
Stephen
Stephen, 2-night trip
10/10 Exceptional
Thank you for our stay at your Ryoken. All the staff were so attentive and the restaurant was amazing, even catering to my fussy eating.
Stephen
Stephen, 2-night trip
10/10 Exceptional
our fourth trip to Japan and this was one of the most special experiences.
Neil
Neil, 1-night trip
10/10 Exceptional
Nice dinner, nice service
Kyoung Jun
Kyoung Jun, 1-night trip
10/10 Exceptional
The stay was super amazing from the get go. The hotel staff being the limelight, from when we entered the hotel till we exited, they were nothing less than fantastic, polite, efficient and courteous. In terms of the property itself, really amazing rooms, you can book your own private onsen, dinner and breakfast are included and they were very adjusting of our dietary restrictions (including vegetarian). We didn't even notice how the day went by and our stay finished. I will highly recommend it to anyone.
Mayank
Mayank, 1-night trip
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