Aparthotel

AR Cancun Plaza

Property class: 4
Beachfront aparthotel with outdoor pool, near El Rey Archaeological Zone

Choose dates to view prices

When you stay at AR Cancun Plaza, you'll be within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Apartments feature kitchenettes and free WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Kitchenette
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • 14 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Kitchenette
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Suite, 1 King Bed, Sea View

A hotel room with a bed, a chair, a table with a bottle and glasses, and a view of the ocean through a sliding door.

Standard Suite, 1 King Bed, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 2 Double Beds, Sea View

A hotel room with two beds, a small table, a chair, and a view of the sea.

Standard Suite, 2 Double Beds, Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Loft, Sea View

A balcony with a view of the ocean and buildings. There are two orange chairs and a table with a bottle and glasses.

Family Loft, Sea View

  • Sea view
  • 250 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Map
BLVD KUKULCAN KM 19.5 LOCAL 3, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • Iberostar Cancun Golf Course - 14 min walk - 1.2 km
  • El Rey Archaeological Zone - 19 min walk - 1.6 km
  • Delfines Beach - 3 min drive - 2.5 km
  • La Isla Shopping Mall - 13 min drive - 10.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive
  • Tulum Intl. Airport (TQO) - 143 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Zai - ‬12 min walk
  • ‪Sun Palace - ‬5 min walk
  • ‪Azvl - ‬4 min walk
  • ‪Sunset - ‬10 min walk
  • ‪Restaurant Las Fuentes - ‬5 min walk

About this property

AR Cancun Plaza

  • When you stay at AR Cancun Plaza, you'll be within a 15-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Apartments feature kitchenettes and free WiFi.

At a glance

Property size

    • 14 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Kitchenette

  • Microwave
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Local cuisine breakfast available for a fee daily 8 AM–11 AM: USD 18 for adults and USD 18 for children
  • 1 restaurant
  • 1 bar
  • Snack bar/deli

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • TV

Outdoor areas

  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • 24-hour front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 rooms

Fees & policies

Refundable deposits

  • Deposit: USD 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 12 per accommodation, per night (varies based on length of stay)

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 18 for adults and USD 18 for children
  • Airport shuttle service is offered for an extra charge of USD 65 per vehicle (roundtrip)

Policies

Extra-person charges may apply and vary depending on property policy.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 04230051215

Also known as

Apartment AR Cancun Plaza

AR Cancun Plaza Cancun

AR Cancun Plaza Aparthotel

AR Cancun Plaza Aparthotel Cancun

Frequently asked questions

Does AR Cancun Plaza offer free cancellation for a full refund?

Yes, AR Cancun Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at AR Cancun Plaza?

Yes, there's an outdoor pool.

Are pets allowed at AR Cancun Plaza?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at AR Cancun Plaza?

Yes, there's free self parking.

Is airport shuttle service offered by AR Cancun Plaza?

Yes, an airport shuttle is available. The charge is USD 65 per vehicle roundtrip.

What are the check-in and check-out times at AR Cancun Plaza?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at AR Cancun Plaza and nearby?

AR Cancun Plaza has an outdoor pool and a garden.

Are there restaurants at or near AR Cancun Plaza?

Yes, there's an onsite restaurant.

Does AR Cancun Plaza have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a microwave, cookware, and a coffee maker.

What's the area around AR Cancun Plaza like?

AR Cancun Plaza is a short 8-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 12 minutes' walk from Iberostar Cancun Golf Course.

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Reviews

AR Cancun Plaza Reviews

7.0

Good

7.6

Cleanliness

7.6

Location

7.0

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

food in the restaurant was so good
Verified review

10/10 Exceptional

People are friendly and very a helpful!
Verified review

10/10 Exceptional

It was what I needed , gave me the feel of more independence , but had a well priced store available to us! Restaurant was great! I am planning my next trip with this hotel again!
Verified review

6/10 Good

It was ok, you can hear alot of the rooms next door
Verified review

6/10 Good

Room was clean but had a couple dirty spots in the bathroom and bar staff some were kinda rude
Verified review

6/10 Good

It was ok for the money. No amenities except pool. Rooms were bare except for bed.
Verified review

6/10 Good

You need to connect to multiple different wifi things & it is
Verified review

4/10 Fair

details never specified and no communication

Overall the people seemed quite rude and unhelpful. We got different information from different staff and it was frustrating. The rooms did not look like they did on the images and we were tired from arguing with them. Please don't book this hotel.
Verified review

6/10 Good

La seguridad es buena, en la zona hotelera de cancun
Verified review

8/10 Very good

La ubicación, alberca y acceso a la playa son excelentes.
Verified review

8/10 Very good

Helt ok hotell till det priset!! Fantastisk utsikt, fint poolområde, fräscha rum och bra restaurang. Läget är bra, nära till flygplatsen och lätt att ta både buss och taxi om man ska någonstans . En stor nackdel var att det var nästintill omöjligt att få tag i hotellet i förväg, vilket det står i bekräftelsen att man behöver. Jag fick efter nästan två veckors jagande till slut tag i någon via Facebook. Det är Bsea Cancun Plaza som sköter allt på plats, det hade underlättat avsevärt om det stått någonstans. Telefonnummer och mail som hotels.com har till AR stämmer inte!!
Verified review

10/10 Exceptional

Servicio de AR Cancún Plaza

Excelente, nos gusto mucho las instalaciones del hotel y el servicio en general que oferta el establecimiento, esperamos volver pronto.
Vista desde la habitación de AR Cancún Plaza.
Verified review

10/10 Exceptional

El trato excelente ! Una playa y alberca súper tranquila y cuidada! Servicio de calidad y buena atención del personal!!
Verified review

8/10 Very good

While the property is not new and shiny, it has a unique style. It’s clean and at the quieter end of the hotel zone. There is one restaurant/bar on the property, which we didn’t try, choosing instead to use the kitchenette. The staff is friendly and helpful. We called the front desk one day to say there was a problem with the water in our room and the maintenance person arrived quickly and resolved the problem quickly.
Verified review

8/10 Very good

Receptionists were super usefull and friendly. I liked my room a lot , with amazing sea view
Verified review

10/10 Exceptional

Love that the front desk instead of give me a 1 room he give me 2 rooms for thw same price with the ocean view i though it was nice of him , our fly got delay for 2 hours and they was witing foy us, the pool right by the ocean the reataurant , my family loved it we will come back.
Verified review

8/10 Very good

Its a nice hotel they are still working to improve it. Great location and very nice staff. Our family enjoyed it. No wifi in rooms was a downfall.
Verified review

8/10 Very good

Buen servicio y atención buena ubicación. Me gustó mucho mi estancia
Verified review

2/10 Poor

La cama terrible, las instalaciones terribles, el personal terrible,
Verified review

6/10 Good

La alberca está limpia y buena vista Las habitaciones no son cómodas En general le falta mantenimiento y el ligas ya es viejo . Le falta remodelaciones y actualizaciones
Verified review

8/10 Very good

Excellent Hotel For the Price!

The hotel was great for the price you pay! The pool is clean and beautiful with a restaurant and bar right next to it. The location of the hotel itself is in a quieter spot of Cancun with a few great restaurants within walking distance which we loved. There's a convenience store at the hotel and an OXXO right across the street - perfect for getting bottled water and/or snacks. The room had a great ocean view with a balcony. The air conditioning was perfectly cold. The beds weren't the comfiest, but the room was very clean and good enough for me. For the price I paid, I wasn't expecting a luxury hotel. This was about as nice, if not nicer, than I would have expected! The 24-hour front desk staff were also super friendly and helpful. My biggest criticism was probably just the confusion over how to contact the hotel from the U.S. We booked from Hotels.com and the phone number listed seemed to be incorrect and we found several different phone numbers attributed to "Cancun Plaza" not to mention different names for this complex (AR Cancun Plaza, Cancun Plaza Condos, Hotel Cancun Plaza, Bsea Cancun Plaza). I even found different websites with these names and Hotels.com doesn't even have the right location marked. Very confusing. This might be because many of the rooms are technically "condos" with different owners...however, I believe the Bsea Cancun Plaza is the hotel who manages it all and their website and contact information seems to be the one that is most helpful.
Verified review

8/10 Very good

It has an excellent location, people is very kind and the seaview from the balcony is wonderful
Verified review

8/10 Very good

It was ok the bed is very hard not really comfortable
Verified review

4/10 Fair

King size bed is really a queen size bed. No WiFi in the room or near the rooms, just near the reception area. Could not locate my reservation and told me I was not in the right place, but it was a mistake of the person that has to manually enter everyone's reservations to their system. Room was not terrible, but it could have been cleaner. Just a place to sleep at night, would not expect to spend the day there. Tour company onsite was a bit sketchy and we lost money because of them.
Verified review

2/10 Poor

No wi-fi in the rooms, elevator broke down, building needs maintenance and beach is not maintained clean from the seaweed. Only thing we enjoyed was the pool. Really disappointed. Looks a lot better in the promo pics.