Cheonjiyeon Crystal Hotel, Seogwipo

There were two negatives about this place: First, and the reason we ended up switching hotels, was that the room we were given had a persistent odor of cigarette smoke. I have pretty severe allergies and this property was listed as non-smoking, so that was frustrating. The second barrier was that the front desk staffer did not speak any English and we had to use a translator app to communicate. I explained the issue and she said that it is a non-smoking hotel but "some of the rooms smell like smoke". She said she would look for smoke free rooms and call me (how?). We went out for dinner and came back to check in with her as she had not called. She said there were no free rooms. Near check-in was a small sign stating that smoking is allowed on the balconies of the rooms - most if not all rooms, including ours, had a balcony - and that guests shouldn't close the sliding door behind them because it will lock automatically. So, of course, guests go onto the balcony to smoke, but can't close the door behind them so the smoke... goes into the room! While they're technically not smoking IN the rooms, it's no wonder that the odor was so noticeable. We ended up staying the night in the hopes that the smell would become less noticeable but alas it didn't fade and I woke up feeling crappy. We switched hotels the next day but they wouldn't refund me for the remainder of the nights we booked (Hotels.com gave me a partial credit, THANK YOU!)

Clean & quiet hotel. Service was prompt & friendly. Very good location to waterfall & special food street.

Place was clean, conveniently located, comfortable, and had free parking. Staff were helpful and very friendly. Asked for extra towels and reception gave us 5. I'd stay here again.

We stayed in a family room with 2 king beds. very spacious and clean. amazingly there are 2 shower taps for that two persons such as mom and daughter can take a shower at the same time even though it is narrow space. strange thing is there is no door or curtain for washing area which faces to the main room so when you come out after shower you have to dry your body or dress up in front of the bed. it can be embarrassing you are naked! Also we booked the room which included breakfast. But the hotel host said they don't serve breakfast anymore because of Corona19(kind of New flu) without any notice in advance!! I felt waste my money for breakfast. There are many hotel rooms with cheaper price without breakfast. The host said 'breakfast is free of charge service so we don't need to pay any back for the breakfast' I can't agree with this. what do you think??? you d better check this before you use this hotel^^

Great location, just 5 min walk to the waterfall and close to everything. Had a nice evening walk around the estuaries and Saeyeongyo Bridge. L9ve the wood facilities in room. Room with sea/river view highly recommended. Staff Kim super friendly and helpful.

The Cheonjiyeon waterfall is a short walking distance. Many seafood restaurants around the location Breakfast is only bread/cornflakes /coffee which is good enough for the price they charge. Overall a good location, clean and comfortable place