Grand Hyatt Jeju

Photo gallery for Grand Hyatt Jeju

Primary image
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing
Minibar, in-room safe, blackout drapes, soundproofing

Overview of Grand Hyatt Jeju

Grand Hyatt Jeju

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Nuwemaru Street

9.2/10 Superb

665 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
The price is $260
Price available on 7/5/2022
Map
12 Noyeon-ro, Jeju City, Jeju, 63082
Main amenities
  • Daily housekeeping
  • 11 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Spa tub
  • Pool bar
  • Massage/treatment rooms
For families
  • Children's pool
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Jeju City
  • Halla Arboretum - 64 min drive
  • Iho Beach - 8 min drive
  • Dodu Marina - 10 min drive
  • Mysterious Road - 4 min drive
  • Dragon Head Rock - 15 min drive
  • Dongmun Market - 17 min drive
  • Tapdong Beach Plaza - 17 min drive
  • Jeju Dinosaur Land - 13 min drive
  • Jeju Ferry Terminal - 20 min drive
  • Jeju National Museum - 18 min drive

Getting around

  • Jeju Intl. Airport (CJU) - 9 min drive

About this property

Grand Hyatt Jeju

Grand Hyatt Jeju puts you just 2.1 mi (3.3 km) from the airport and 3.5 mi (5.6 km) from Dongmun Market. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Pocha, one of 11 restaurants, serves Korean cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1600 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 19
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Additional fees apply to children 3-12 years old for breakfast when sharing existing bedding.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • 11 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Snack bar/deli
  • Water dispenser

Taking the kids

  • Children's pool
  • Grocery/convenience store
  • Children's menu
  • Lifeguard on site

What to do

  • Shopping
  • Access to nearby outdoor pool
  • Access to nearby indoor pool

Working away

  • Business center
  • 8 meeting rooms
  • Computer station
  • Coworking spaces
  • Conference space (3724 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lowered electrical outlets in bathroom
  • Bathroom emergency pull cord
  • Accessible bathtub
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Korean

Room amenities

Be entertained

  • 75-inch Smart TV
  • Digital TV channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Korean Jjimjill Spa / Rosebay Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 8 years old are not allowed in the spa.

Dining

Pocha - Overlooking the ocean, this restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Grand Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Noknamu - This restaurant specializes in Korean cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open select days.
Steak House - Overlooking the ocean, this steakhouse specializes in American cuisine and serves lunch and dinner. A children's menu is available. Open select days.
Cafe 8 - Overlooking the ocean and pool, this restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 60000 for adults and KRW 30000 for children (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 8 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea) and GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Grand Hyatt Jeju Hotel
Grand Hyatt Jeju Jeju City
Grand Hyatt Jeju Hotel Jeju City

Frequently asked questions

Overall score and ratings

9.2

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

10/10 Exceptional

Mirinai, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jueun, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

수영장 뷰 너무 좋았고, 방에서 보이는 야경과 일출 모두 예술이었습니다.
Suna, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 2-night trip
Verified Expedia guest review

8/10 Very Good

Hakyung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sergio, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

JEE WOONG, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice property true to pictures, underground parking was good, room itself was great. Service was ok, but could have sold add-ons better (e.g. my breakfast wasn’t charged on check in, and I was also not able to charge to room). Experience was a bit marred with this constant need for foreigners to sign in at every single facility due to covid. Maybe would be good to give foreign guests a QR or card to use within the hotel.
Wee Keong, Richard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

.
AMAZING VIEW AND SERVICE
4-night trip
Verified Hotels.com guest review