10/10 Exceptional
Clean room and excellent customer service!!! Would definitely stay again.
Lacey
Lacey, 3-night trip
voco Hotel Napoleon Memphis by IHG
Hotel with restaurant, near Beale Street
Choose dates to view prices
Experience the vibrant energy of downtown Memphis at Hotel Napoleon. Savor a cup of coffee in the on-site cafe, then unwind near the cozy lobby fireplace or get energized at the gym. The friendly staff and top-rated amenities like free WiFi have left guests feeling welcome.
8.6
Excellent
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Air conditioning
- Gym
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Fitness center
- Self parking
- Coffee shop/cafe
- Business center
- 24-hour front desk
- Air conditioning
- Computer station
- Lobby fireplace
- Vending machine
- Luggage storage
For families (6)
- Children stay free
- Free cribs/infant beds
- Refrigerator
- Private bathroom
- Premium TV channels
- Daily housekeeping
$127 nightly
$153 total
Apr 5 - Apr 6
Total with taxes and fees
Room options
Showing 10 of 10 rooms
Premium Room, 1 King Bed
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed
8.0Very good
5 reviews
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)
- Sleeps 2
- 1 King Bed
Standard Room, 1 King Bed, Accessible Bathtub (Mobility)
- Sleeps 2
- 1 King Bed
Premium Room, 2 Queen Beds
- Sleeps 4
- 2 Queen Beds
Standard Room, 2 Queen Beds
- Sleeps 4
- 2 Queen Beds
Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)
- Sleeps 4
- 2 Queen Beds
Suite, 1 Bedroom
- Sleeps 4
- 1 Twin Bed
Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)
- Sleeps 4
- 1 Twin Bed
Standard Room
- Sleeps 2
- 1 Twin Bed
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About the neighborhood
179 Madison Ave, Memphis, TN, 38103
What's nearby
- The Peabody Memphis - 2 min walk - 0.2 km
- AutoZone Park - 2 min walk - 0.2 km
- Peabody Ducks - 3 min walk - 0.3 km
- Beale Street - 6 min walk - 0.6 km
- FedExForum - 8 min walk - 0.7 km
Getting around
- Memphis International Airport (MEM) - 25 min drive
- Memphis Central Station - 22 min walk
Restaurants
- The Peabody Memphis - 3 min walk
- Peabody Lobby Bar - 3 min walk
- Charlie Vergos' Rendezvous - 3 min walk
- Huey's Downtown - 4 min walk
- Memphis Chess Club - 1 min walk
About this property
voco Hotel Napoleon Memphis by IHG
When you stay at voco Hotel Napoleon Memphis by IHG, you'll be within a 15-minute walk of Beale Street and FedExForum. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Bass Pro Shops at the Pyramid and Mississippi River are within a short drive. Fellow travelers love the helpful staff.
At a glance
Hotel size
- 58 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in time starts at 3:00 PM
- Late check-in subject to availability
- Minimum check-in age: 21
- Check-out time is 11 AM
- Contactless check-out available
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
- Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
- Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms (speed: 50+ Mbps)
Parking
- Covered onsite self parking (USD 17.00 per day; includes in/out privileges)
- Offsite parking nearby (USD 17.00 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- Restaurant
- Bar/lounge
- Coffee shop
Traveling with children
- Children stay free (see details)
Working away
- Business center
- Computer station
Services
- 24-hour front desk
- Luggage storage
Facilities
- 1 building/tower
- Built in 2016
- Fireplace in lobby
- Fitness center
Accessibility
- Braille/raised signage
- Elevator
- Elevator door width (inches): 32
- Wheelchair-accessible path of travel
- Assistive listening devices available
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 33
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Magnifying mirror
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 52-inch flat-screen TV
- Premium cable channels
Home comfort
- Air conditioning
- Coffee/tea maker
- Bathrobes and slippers
- Iron/ironing board
Sleep well
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Free toiletries
- Hair dryer
- Towels
Stay connected
- Desk
- Free WiFi (speed of 50+ Mbps)
- Free local calls
- Desk chair
Food and drink
- Refrigerator
More
- Daily housekeeping
Special features
Dining
Archives - Onsite bistro.
Fees & policies
Refundable deposits
- Deposit: USD 100.00 per accommodation, per stay
- Breakage deposit: USD 100.00 per stay
Children & extra beds
- Rollaway beds are available for USD 20.00 per night
Pets
- Service animals exempt from fees
- Pet deposit: USD 100.00 per stay
- Pets are allowed for an extra charge of USD 100 per pet, per stay
Parking
- Covered self parking costs USD 17.00 per day with in/out privileges
- Parking is available nearby and costs USD 17.00 per day
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Winchester Hotel Memphis
Hotel Napoleon Memphis
Napoleon Memphis
Hotel Napoleon Memphis Hotel
Hotel Napoleon Memphis Memphis
Hotel Napoleon Memphis Hotel Memphis
Hotel Napoleon Ascend Hotel Collection
Hotel Napoleon an Ascend Hotel Collection Member
Frequently asked questions
Does voco Hotel Napoleon Memphis by IHG offer free cancellation for a full refund?
Yes, voco Hotel Napoleon Memphis by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco Hotel Napoleon Memphis by IHG?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100.00 per stay. Service animals are exempt from fees.
Is parking offered on site at voco Hotel Napoleon Memphis by IHG?
Yes. Self parking costs USD 17.00 per day.
What are the check-in and check-out times at voco Hotel Napoleon Memphis by IHG?
You can check in starting at 3:00 PM. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at voco Hotel Napoleon Memphis by IHG?
No, this hotel doesn't have a casino, but Southland Casino Racing (9-min drive) is nearby.
What is there to do at voco Hotel Napoleon Memphis by IHG and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near voco Hotel Napoleon Memphis by IHG?
Yes, there's an onsite restaurant, Archives.
What's the area around voco Hotel Napoleon Memphis by IHG like?
Voco Hotel Napoleon Memphis by IHG is in Downtown Memphis, a short 7-minute walk from Beale Street and 10 minutes' walk from FedExForum.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
voco Hotel Napoleon Memphis by IHG Reviews
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.0
Location
9.0
Staff & service
8.8
Property conditions & facilities
What guests liked
- The property's restaurant was closed during some stays, but staff offered nice eatery suggestions and there were plenty of nearby dining options. (7 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffLocationRestaurantParkingShowerCoffeeBreakfastElevatorFood10/10 Exceptional
Clean and great staff
Holly
Holly, 1-night trip
10/10 Exceptional
The front desk staff were friendly and helpful.
The one restaurant was very good the one time we managed to eat there.
It had very limited hours (closing for breakfast at 10:30 on a Sunday morning? Closing the bar at 10 on a Saturday night?)
Good location and a nice, clean room.
Lynette
Lynette, 2-night trip
6/10 Good
Room needed a remodel
Kristin
Kristin, 1-night trip
10/10 Exceptional
Room was clean, friendly staff, and easy to park
Felipe
Felipe, 2-night trip
10/10 Exceptional
Room was really clean and comfortable and the bar was nice overall good vibe! Nice staff as well!
Lakenya
Lakenya, 1-night trip
10/10 Exceptional
Great stay. Great location, good staff, nice clean hotel.
Keith
Keith, 3-night trip
10/10 Exceptional
Fabulous staff and loved the artistic and delicious cafe on the first floor!
Eva
Eva, 3-night trip
10/10 Exceptional
The staff was very courteous. The room was clean and the bedding was very comfortable. Although my reason for staying here was to have a staycation and just relax in my room, the location of this property is great and very close to downtown attractions.
Dimika
Dimika, 1-night trip
8/10 Very good
Beds not very comfortable. Beautiful place. The floors felt like they were going to fall through though. Bathroom door didn’t shut all the way.
Overall great place but a few things that affected the rating. Customer service was 10/10.
Tyler
Tyler, 1-night trip
10/10 Exceptional
Clean and easy check in and check out process.
Daniella
Daniella, 2-night trip
10/10 Exceptional
Great place to stay in Memphis. Very trendy design in a historic building. Within walking distance of lots of tourist attractions. Very helpful staff with clean, comfortable rooms.
Tricia
Tricia, 4-night trip
8/10 Very good
Room was nice but a little tight. Lobby is gorgeous and location good for walking to Beal Street. Staff was very nice.
Jill
Jill, 2-night trip
10/10 Exceptional
Great location to everything.
Stephanie
Stephanie, 3-night trip
4/10 Fair
Dirty washcloth and robe was left in the room. The TV and phone also didn’t work.
Mia
Mia, 1-night trip
10/10 Exceptional
The staff was great, the food at breakfast was wonderful and the room was comfortable. We enjoyed walking in the area and shopping at nearby stores. I hope to return soon!
Mary
Mary, 3-night trip
10/10 Exceptional
The hotel was quirky and fun, the staff was friendly and attentive, and it was a great location.
Johnna
Johnna, 4-night trip
10/10 Exceptional
Clean, quiet and in walking distance to entertainment, restaurants and sports/concert areas.
Mary
Mary, 1-night trip
10/10 Exceptional
We’ve stayed at various hotels in Memphis over the past 35 years, and this was our very favorite! The room was awesome, had a bay window that looked over the street and windows down the entry that let in a lot of light. The bathroom was large, well-appointed, and the shower was a great larger size with a great showerhead. The bed was comfortable as well. We’ve stayed at the Peabody even, and this was better! Loved the bar. The hot chicken was fabulous, and the breakfast was also delicious. Check out the first floor restroom and push the button for a fun experience! Will definitely stay here next time we are in Memphis.
Lori
Lori, 1-night trip
8/10 Very good
The staff was very friendly and professional. The room was clean and nicely decorated. The location of the hotel was great!
Rebecca M
Rebecca M, 2-night trip
8/10 Very good
All the above
Shunquita
Shunquita, 2-night trip
10/10 Exceptional
I loved this property I would definitely stay again !
Deira
Deira, 1-night trip
10/10 Exceptional
Good location, handy parking next door, Friendly staff, very comfortable bed
Mike
Mike, 3-night trip
10/10 Exceptional
Comfortable home from home ambience. Hospitable staff from reception to restaurant to cleaning staff. Clean. Good location
Only negative is bedroom lighting is very dim.
Sheila
Sheila, 10-night trip
8/10 Very good
Hotel was very nice, clean, and quiet. I loved the artwork, decor Would definitely stay again.
Ebonie
Ebonie, 3-night trip
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