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Big Cypress Lodge

Luxury hotel with spa, near Bass Pro Shops at the Pyramid

  • Free WiFi
From
$209

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1 Bass Pro Drive, Memphis, 38105, TN, United States of America
9.2.Superb.
  • Everything was fine. Except I couldn’t control the heat and the room was freezing. Called…

    Jan 2, 2022

  • Very beautiful hotel with comfy/cozy rooms. We loved our stay!

    Jan 1, 2022

See all 1,137 reviews

Official standards

This property advises that it adheres to SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Safe
Shopping
Dining options
Quiet
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 103 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center

For families

  • Refrigerator
  • Connecting/adjoining rooms available
  • Private spa tub
  • Separate bathtub and shower
  • Television
  • Free toiletries

What’s around

  • In Downtown Memphis
  • Bass Pro Shops at the Pyramid - 5 min walk
  • Orpheum Theatre - 22 min walk
  • Beale Street - 23 min walk
  • Sun Studio - 33 min walk
  • Stax Museum of American Soul Music - 3.7 mi / 5.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Interior King Room
  • Interior Double Queen Room
  • Junior Suite

What’s around

Landmarks

  • In Downtown Memphis
  • Bass Pro Shops at the Pyramid - 5 min walk
  • Orpheum Theatre - 22 min walk
  • Beale Street - 23 min walk
  • Sun Studio - 33 min walk
  • Stax Museum of American Soul Music - 3.7 mi / 5.9 km
  • Memphis Zoo - 3.7 mi / 6 km
  • Children's Museum of Memphis - 5.7 mi / 9.2 km
  • University of Memphis - 8.1 mi / 13.1 km
  • Graceland - 9 mi / 14.5 km
  • Shelby Farms Visitor Center - 15 mi / 24.1 km

Getting around

  • Memphis International Airport (MEM) - 17 min drive
  • Memphis Central Station - 4 min drive
  • Area shuttle
map
See on map
1 Bass Pro Drive, Memphis, 38105, TN, United States of America

At a glance

Hotel size

  • This hotel has 103 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking available only on request
  • Onsite self parking (USD 20.00 per night)
  • Secured onsite valet parking (USD 20.00 per night; includes in/out privileges)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bowling alley on site
  • Fitness facilities
  • Billiards or pool table

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 6000
  • Conference space size (meters) - 557
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Pillowtop mattress

Things to enjoy

  • Private spa tub
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Balcony

Freshen up

  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Big Cypress Spa has 3 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs.

The spa is open select days.

Dining

The Lookout - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Wahlburgers Wild - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Big Cypress Lobby Bar - Onsite lobby lounge. Open daily.

Wahlburgers Wild - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per stay

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • Resort fee: USD 20.00 per accommodation, per night
  • Resort fee inclusions:
    • Fitness center access
    • Business center/computer access
    • Internet access (may be limited)
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 14.00 and USD 23.00 for adults, and USD 7.00 and USD 9.00 for children (approximately)
  • Late check-out can be arranged for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs USD 20.00 per night
  • Secured valet parking costs USD 20.00 per night with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

  • Big Cypress Lodge Memphis
  • Big Cypress Lodge
  • Big Cypress Memphis
  • Big Cypress
  • Big Cypress Lodge Hotel
  • Big Cypress Lodge Memphis
  • Big Cypress Lodge Hotel Memphis

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Big Cypress Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20.00 per night. Valet parking costs USD 20.00 per night.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge.
  • Yes, The Lookout offers American cuisine. Nearby restaurants include Westy's (7-min walk).
  • No, this hotel doesn't have a casino, but Southland Casino & Gaming (12-min drive) is nearby.
  • Have fun during the warmer months with activities such as archery. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and spa services.
9.2.Superb.
  • 10.0.Exceptional

    A must 😊

    Really amazing stay! The rooms felt like we were actually in a cabin away from everything. And then just a few steps and we were either enjoying the Bass Pro Shopping or the Lookout. The staff was amazing as well! Jamie at the front desk was a delight and super helpful with all our questions. All the staff was really great!

    Melinda, 1 night trip, Dec 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful Place

    We had a great time. The hotel is amazing. The staff was extra nice. I did not care for the must-pay parking as this is also a retail store.

    april, 1 night trip with friends, Dec 11, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing time

    Brian, 1 night trip, Dec 9, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    BEAUTIFUL but NOT worth it

    Customer service was horrible!!! Extremely disappointed, especially being such a beautiful place, it really ruined my mood there & this was a trip I was looking very much forward to. The room could’ve had more drinks instead of just 2 waters in the ice box, maybe some cokes etc. when I asked house keeping for more wash cloths she made it sound like it was a big deal if she gave me more. We were 3 in a room, we each need one to bathe with & wash our face. We just felt like no one cared! I definitely would not stay here again.

    Tiffany, 2 night trip with friends, Dec 3, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Fabulous property with non-existent service.

    Hotel was wonderful! Rooms was like our own 5-star glamping resort. Everything was very clean, dusted, and well-stocked. Bed was extremely comfortable with an assortment of pillows. Towels were thick and large, very nice touch. The generous bathroom has a jacuzzi tub, large enough for two, and a separate oversized rainfall shower with ample water pressure. There is an electric fireplace which created a very romantic ambience but was soft enough to leave on all night. The woodwork throughout the room and hotel was very warm and welcoming. So much to see and experience just in the many displays set up around the hotel. We would stay in this hotel every time we are in Memphis if they ever decide that service is also a priority. The two women at the front desk were rude and "unhelpful" at best. They were unable to make any recommendations for restaurants in the area; we were told to check with an Uber driver. The were also unwilling to even CHECK if there might be a room available for check-in at 2 pm. The bartender in the 3rd floor lobby bar had her earbuds in and was on her phone the entire two hours we were there. When we walked in at 5:30 pm and inquired how late they were open she notified us she would be pouring her last drink "15 minutes before close and not staying a minute after." The indifference to guests was very unexpected and completely inappropriate for a property in this price range!

    Jeanne, 2 night trip, Nov 7, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay! Friendly staff. Only complaint is heard crew early in the morning when opening of stores and restaurants.

    1 night trip, Oct 31, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing!

    It was amazing. My husband and I really enjoyed the hotel and everything within! Very clean and the beds are super comfortable! Shower was amazing!

    Betsy, 2 night trip, Oct 31, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Loved the balcony and the jet tub. Very nice comfortable beds and it was quiet. I didnt like the fact that the jet tub kept coming on every 55 min all thru the night. It kept me up javing to go turn it off. It kept my self, husband and son awake during the night.

    Nicole, 1 night family trip, Oct 16, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    Great weekend retreat but the 3 rd floor bar is chaos with kids

    Brandon, 2 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Favorite thing: Ambience/peaceful and serene Also LOVE the size of the waste cans in our room and restroom….small matter but it keeps the room tidy!

    Judy, 1 night family trip, Oct 12, 2021

    Verified Travelocity guest review

See all 1,137 reviews