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DoubleTree by Hilton Hotel Shenzhen Longhua

Photo gallery for DoubleTree by Hilton Hotel Shenzhen Longhua

Exterior
Property entrance
King, Presidential Suite, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar
King, Presidential Suite, Non Smoking | Premium bedding, down duvets, memory-foam beds, minibar
King Premier Executive Room | Bathroom | Hair dryer, dressing gowns, slippers, towels

Overview of DoubleTree by Hilton Hotel Shenzhen Longhua

DoubleTree by Hilton Hotel Shenzhen Longhua

4.5 star property
Luxury Shenzhen hotel with outdoor pool, connected to a shopping centre
9.0 out of 10 Superb
9.0/10 Superb

183 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Internet access
  • Free WiFi
  • Restaurant
Map
No.8 Donghuan 2nd Road, Longhua District, Shenzhen, Guangdong, 518131
Main amenities
  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • 24-hour health club
  • Sauna
  • 24-hour room service
  • Business centre
  • 6 meeting rooms
  • 24-hour front desk
  • Air conditioning
For families
  • Free cots/infant beds
  • Children's club (free)
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Longhua District
  • Shenzhen Safari Park - 16 min drive
  • Huaqiangbei - 14 min drive
  • Shenzhen Convention and Exhibition Center - 15 min drive
  • Huanggang Border Crossing - 16 min drive
  • Happy Coast - 17 min drive
  • Window of the World - 18 min drive
  • Dongmen Pedestrian Street - 18 min drive
  • Luohu Port - 19 min drive

Getting around

  • Shenzhen (SZX-Shenzhen Intl.) - 35 min drive
  • Hong Kong International Airport (HKG) - 76 min drive
  • Shenzhen East Railway Station - 14 min drive
  • Pinghu Railway Station - 14 min drive
  • Shenzhen North Railway Station - 16 min drive
  • Qinglong Tram Stop - 16 min walk
  • Qinghu Station - 17 min walk
  • Qinghu School Tram Stop - 24 min walk

Restaurants

  • 楼兰新疆主题餐厅 - 4 min walk
  • 铃兰谷咖啡馆 - 9 min walk
  • San Marco圣马可意大利西餐厅 - 5 min walk
  • 海底捞火锅 - 5 min walk
  • 俏九州 - 5 min walk
Map

About this property

DoubleTree by Hilton Hotel Shenzhen Longhua

Bring the kids when you stay at DoubleTree by Hilton Hotel Shenzhen Longhua in Shenzhen and they can enjoy the free kids' club. Guests can take a dip in the outdoor pool or grab a bite to eat at 開全日制餐厅, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a 24-hour health club, a 24-hour fitness centre and a fitness centre. Fellow travellers say good things about the helpful staff and shopping.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 238 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 22 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Electric vehicle charging point on site
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • 24-hour room service

Travelling with children

  • Free children's club
  • Children's menu

What to do

  • Yoga classes

Working away

  • Business centre
  • 6 meeting rooms
  • Conference space (16297 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • An outdoor pool
  • Shopping centre on-site
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Front entrance ramp

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

開全日制餐厅 – This buffet restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
青雅中餐厅 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CNY 40 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 151.8 for adults and CNY 84 for children

Children & extra beds

  • Rollaway beds are available for CNY 233.2 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CNY 500 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Also known as

Doubletree Hilton Shenzhen Longhua Hotel
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DoubleTree by Hilton Hotel Shenzhen Longhua Hotel
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Frequently asked questions

Does DoubleTree by Hilton Hotel Shenzhen Longhua offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Hotel Shenzhen Longhua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel Shenzhen Longhua?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at DoubleTree by Hilton Hotel Shenzhen Longhua?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton Hotel Shenzhen Longhua?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 22 lb per pet. There's a charge of CNY 500 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Hotel Shenzhen Longhua?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Hotel Shenzhen Longhua?
You can check in from 3 PM - anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at DoubleTree by Hilton Hotel Shenzhen Longhua and nearby?
On-site recreation at DoubleTree by Hilton Hotel Shenzhen Longhua includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour health club and a sauna.
Are there restaurants at or near DoubleTree by Hilton Hotel Shenzhen Longhua?
Yes, 開全日制餐厅 offers Chinese cuisine.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.0/10

Staff & service

7.5/10

Amenities

9.1/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Lei, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hok Meng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel
Very clean and comfortable. Nice hotel in a reasonable price
Hsin-hsien, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Laura@ executive lounge service very well and always smile, very helpful lady
Huang, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The location next to a shopping mall The helpfulness of concierge staff to assist in booking taxi to railway station and airport
5-night family trip
Verified Expedia guest review

10/10 Exceptional

Brittany and Laura @ executive lounge really helpful and kind
Huang, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice Hotel
Fist time visiting this hotel. The staff was very courteous and welcoming. The hotel is more than 2 years old and still looks brand new.
Anthony, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Wotif guest review

6/10 Good

Cleanliness in the bathroom was questionable. The towels were not really white which made me worry about the cleanliness of the same. The air conditioning was good and the blanket was just right.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review