Hotel Ingles, Barcelona

Very convenient hotel - friendly, helpful staff and close to Ramblas, Market, Gothic district. It was also nice to be able to get breakfast right next door!

Centrally located near the ramblas, which turned out to be a disappointment as well. Floor had dust bunnies all four days, so don't think it was vacuumed. To say this place is bare bones is an understatement. Way overpriced.

The hotel was in a great location. When I arrived The hotel front door was locked. There was no one in the front desk. A few minutes later the clerk from the front desk arrived and opened the door. He was apologetic but I thought that was a bit weird. The room was extremely small, the bed was very uncomfortable and tiny. Every morning I was awaken to construction work going on in the room next to me. Very inconsiderate. Only positive about the hotel is the location and the staff was friendly.

A bit spartan but great area Small room but adequate Bed could be more comfortable Great location Recommend Taverna Vasca close by

Ver y good

My family and I had a terrible experience at this hotel. The first night, there was no heating in the room despite the cold 40-50 degree Fahrenheit temperatures outside. Our radiator wasn’t working and even the receptionist couldn’t fix it. We asked to be moved because that room was too cold. The second night in a different room, my mother and I woke up in the middle of the night with a many bug bites. It was clear this was bed bugs so we went to the receptionist to inform them and ask for a refund for two nights. After conferring with the manager, she told us that it wouldn’t be possible to receive a refund for two nights. The hotel was also fully booked and there was no possibility to switch rooms. I sent the hotel email a very detailed email outlining our experience and again demanding a refund. She responded by apologizing and saying her receptionist did everything that could be done. A hotel is supposed to guarantee basic levels of safety and cleanliness. I believe that if a hotel cannot meet the basic expectations of health and safety, then the consumer is entitled to a refund. Along with writing this review to notify other travelers, we shall be filing a complaint with the Barcelona health department to ensure this gets investigated and will not happen to others. This event spoiled the mood for the rest of our vacation, as my mom and I experienced terrible itching, swelling, and painful bites. I will attach photos that detail just how many bites there were.

Stayed at this hotel for Mobile World Congress 2019, and it is a total rip-off. The only good thing about the hotel is location. Room was almost unrecognizable when compared to the staged pictures on Hotels.com, and window was out to a 4 x 6 foot shaft with a roof on the top 4 floors up. One evening I wanted to leave the hotel, but there were nobody in the reception and the door was locked. I waited for 10-15 minutes joined by two other guests, before a lady came down from another floor and opened the door. At least it was a glass door so it could have been smashed in case of fire.

The staff was very helpful from the beginning. They answered all of my questions prior to going on our trip. The hotel itself was nice and clean but a little small. When we checked into our room, the room was clean and have a little balcony. We are on the back side of the building so it's really quiet and had a little bit of a view of the cathedral next to it. The room it self was small and clean but it was good enough for a good night's rest. The only thing I wish they had in the room was have one big bed and 2 small beds instead of 4 small beds arranged around the room. As a family we made it work with what they had and our kids enjoyed their stay. The location of the hotel is perfect. If you walk outside to the main road you will find the metro. If you walk to the right all the way to the end you will find Plaza Catalunya. On the end to the left side you will find the Port.

Prime location right off La Rambla, though the room was facing that direction it was totally quiet!! Friendly and helpful staff. My room was very clean and the bed was comfortable. All the things you want and need for your stay in Barcelona.

The hotel was literally located 50 meters from the Las Ramblas and next to a Metro station. It was clean and simple - nothing fancy but nice. Great staff and within walking distance to lots of great landmarks in the area.