Hyatt Regency Yogyakarta

Beautiful buildings and grounds. Old room in need of renovation/modernization, especially the bathroom. Stains on upholstery. Footstep noise from overhead. Annoyingly-slow check-in, where you are asked to take a seat in the lobby while someone takes your passports and comes and goes several times with forms and eventually room keys. We'd prefer to do it in a couple of minutes standing at the front desk like everywhere else. Breakfast was fine, nothing special, busy and loud (more children here than normally seen at 5-star hotels). The spa facilities were not entirely clean, and need renovation as well. The location is outside the center, with slow traffic. We were glad we booked just one night to check it out first. We chose to go elsewhere the next day.

The friendliness, helpfulness, and determination of the staff are qualities unmatched in Southeast Asia. We would choose this hotel time and time again based on the employees alone. Z and his wife A made our mornings at breakfast memorable and so special. Z went out of his way to prepare gluten-free pancakes, muffins, and noodle dishes for me. They were absolutely perfect and again, this speaks of the excellent service provided by the staff of the hotel. We are so grateful! Everything else about the property leaves much to be desired. The location is far from restaurants, coffee shops, and walkable areas. Smoking is permitted everywhere on the property--sure there is a smoking designation but even on our floor, the room was equipped with an ashtray and ashtrays near the elevators as well. The gardens are decent compared to Bali, the food is nothing special, and the property is truly dated--probably the most dated hotel we've ever lodged with.

The rooms in the property need a remodeling. Some fixtures were also broken in my room.

Great facilities, beautiful garden, excellent breakfast.

This was hands down one of the nicest properties i've ever stayed at. The staff was amazing. So helpful and so nice. They epitome of luxury and service. I would recommend this hotel to anyone. As a lover of travel and an lifelong employee of the service industry, this hotel is doing is right.

Cosy place despite of the giant structures, trying to adapt to the setting of ancient Borubudur. Friendly and efficient staff, clean and inviting

The food and the spa treatments were very good. Didn't include much selection in the mini bar

It was so fantastic the pool was amazing and overall it was great, but we bookt a room for 3 and get doble.Than we payd again for extra bed for aur son.

Definitely a good place to stay Old fashioned hotel but very nice staff and good pool

Very kind staffs and good meal. Happy to stay here