The room I was in was small, clean and comfortable, but stuffy. When the outside temperature went up to over 25 deg C, this is when the room became very uncomfortable. I had a room on the ground floor, with my windows opening out onto a small court yard, with the windows open there was no air flow and the room became uncomfortable to sit or sleep in. I asked at reception for a fan to help cool the room. But the reply I got from the reception person was, sorry you can not have a fan as you do not have a deluxe room. I checked with my friend who staying in the same hotel and paid the same price as I did for his room, which included a fan. So I will not be staying at this hotel again. Also I suggest that Hotels.com should have a word with the hotel owners, at how their guests are treated, or take the hotel off there books. I was very disappointed and will not be staying there again. I will think twice before I believe any hotel write ups and look more at the guest reviews. Be careful out