Hotel Zihua Express, Zihuatanejo

Great customer service, quiet centrally located to stores food ice cream for the kids Rooms are small clean and the basic necessity. Beds need to be upgraded way to HARd

The map and instructions Tomas sent to help find the hotel were very helpful and he continued to offer information and assistance throughout. Despite reading the previous reviews, this hotel wasn't what I expected. Small room, few amenities, no elevator, a nice flat-screen TV but zero English-speaking channels (unless you like terrible old American movies you'd never otherwise watch). An OK but spartan experience. Cars are parked in a secure area. Tons of little shops in the area and countless restaurants. We felt safe walking around in the evening.