Lavender Central Hotel & Spa

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Minibar, in-room safe, desk, soundproofing
Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing
Junior Double Room, City View | Minibar, in-room safe, desk, soundproofing

Overview of Lavender Central Hotel & Spa

VIP Access

Lavender Central Hotel & Spa

3.5 star property
3.5-star hotel with restaurant, near Thang Long Water Puppet Theatre

9.4/10 Exceptional

999 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
39 Hang Bac Street, Hoan Kiem Dist, Hanoi, 100000
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 6 min drive
  • St. Joseph's Cathedral - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Giap Bat Station - 8 min drive
  • Hanoi Long Bien Station - 13 min walk
  • Hanoi Railway Station - 22 min walk
  • Airport shuttle (surcharge)

About this property

Lavender Central Hotel & Spa

3.5-star hotel in the heart of Old Quarter
At Lavender Central Hotel & Spa, you can look forward to a round-trip airport shuttle, a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant.
Other perks include:
  • Free self-parking
  • Tour/ticket information, luggage storage and free newspapers
  • A front desk safe, a lift and express check-in
  • Guest reviews speak highly of the overall value and central location
Room features
All guest rooms at Lavender Central Hotel & Spa offer thoughtful touches, such as air conditioning and dressing gowns, in addition to amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Daily housekeeping and desks


English, Vietnamese

Cleaning and safety practices

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms
  • Arranged over 8 floors


  • Check-in time from 2:00 PM until 5:30 AM
  • Express check-in/out
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free on-site self-parking


  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay free


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas


  • Lift
  • In-room accessibility
  • Roll-in shower


  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


On-site venue – This restaurant only serves breakfast.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 450000.00 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for VND 350000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Oriental Central
Oriental Central Hanoi
Oriental Central Hotel
Oriental Central Hotel Hanoi
Oriental Central Hotel
Lavender Central & Spa Hanoi
Lavender Central Hotel & Spa Hotel
Lavender Central Hotel & Spa Hanoi
Lavender Central Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Lavender Central Hotel & Spa offer free cancellation for a full refund?
Yes, Lavender Central Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lavender Central Hotel & Spa?
As of 29 Sep 2022, prices found for a 1-night stay for 2 adults at Lavender Central Hotel & Spa on 30 Sep 2022 start from $51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lavender Central Hotel & Spa?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Lavender Central Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lavender Central Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Lavender Central Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 450000.00 per vehicle one-way.
What are the check-in and check-out times at Lavender Central Hotel & Spa?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Express check-in is available.
What is there to do at Lavender Central Hotel & Spa and nearby?
Recommended spots to visit include Thang Long Water Puppet Theatre (2-min walk) and Hoan Kiem Lake (3-min walk), along with Hanoi Old City Gate (8-min walk) and St. Joseph's Cathedral (11-min walk).
Are there restaurants at or near Lavender Central Hotel & Spa?
Yes, there's an on-site restaurant. Nearby restaurants include Always (3-min walk) and Hidden Gem Coffee (3-min walk).
What's the area around Lavender Central Hotel & Spa like?
Lavender Central Hotel & Spa is in Old Quarter, a short 2-minute walk from Thang Long Water Puppet Theatre and 3 minutes' walk from Hoan Kiem Lake. Travellers say that the local area is very central perfect for shopping.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great location, comfy beds, nice staff, would stay here again
Sean, 2-night trip
Verified Orbitz guest review

4/10 Fair

The hotel is a short walk away from Ta Hien Street and Hoàn Kiếm Lake so it was great when you wanted to have a night out. The room itself was fine but I never got housekeeping for the 4 days I was there and the room had a certain musky smell that never seemed to go away. The staff was friendly and helpful when I had questions.
Dennys, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

3-night trip
Verified Expedia guest review

8/10 Very good

A pleasant property. WiFi service needs to be attended to. Difficult to judge as the property was on the cusp of closing down due to the downturn associated with the Covid-19 pandemic.
4-night family trip
Verified Expedia guest review

2/10 Poor

Upset Travellers
We were unable to travel to Hanoi, we phoned who contacted the hotel to cancel our booking. The Oriental said they would get back to as they had to check with their Manager. We have heard nothing from We also emailed the hotel explaining our situation & requested a reply. We did not get a reply to our email. Very disappointed with the Oriental.
Sandra, 2-night trip
Verified guest review

10/10 Exceptional

Staff was unbelievably friendly. Breakfast was great every morning and they provided plenty of filtered drinking water for us.
Annie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

8-night trip
Verified Expedia guest review

10/10 Exceptional

Great little hotel in the heart of Hanoi's Old Quarter...
J4, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The nicest stay we’ve had
This was one Of the nicest stay suites had traveling south east Asia. From start to finish the service and the friendliness of the staff was incredible. They always greeted you with a smile, offered to help with anything you might need and we’re always busy cleaning and making the hotel shine. The room and surrounding areas In the hotel were spotless. They serve a wide variety of things to eat at breakfast. I don’t think you could get a much better value for the money then this hotel. It was in a great location in old town But did not have the traffic noise from the street below. I most definitely would recommend this place to anyone traveling to old town Hanoi
Aimee, 2-night trip
Verified guest review