Skip to main content

Holiday Inn Bucaramanga Cacique by IHG

Property class: 3.5
Family-friendly Bucaramanga hotel with full-service spa, connected to a shopping center

Choose dates to view prices

Experience a family-friendly retreat at Holiday Inn Bucaramanga Cacique, where the fun begins with a poolside bar and shopping on site. With two restaurants serving international cuisine, an outdoor pool, and playground for kids to burn off energy. Unwind in the Sol & Vida spa or stay connected with free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
$95 nightly
The total price is $95
Apr 26 - Apr 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 436 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 Bedroom (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio
Sonesta Hotel Bucaramanga
Floridablanca
  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
9.2 out of 10, Wonderful, 728 reviews
$89 nightly
The price is $89
May 18 - May 19
Sonesta Hotel Bucaramanga
Compare similar properties
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk - 0.0 km
  • La Flora Ecological Park - 8 min walk - 0.7 km
  • University of Santander - 2 min drive - 1.4 km
  • Cabecera Shopping Mall - 4 min drive - 1.8 km
  • Santander Technology University - 6 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Plazoleta de Comidas - ‬1 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Mercagan cc. Cacique - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Holiday Inn Bucaramanga Cacique by IHG

Enjoy your visit to Bucaramanga with a stay at Holiday Inn Bucaramanga Cacique by IHG. Guests can be pampered with massages at the spa, and 1622 Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 190 rooms
    • Arranged over 18 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Toys
  • Art supplies

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4176 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sol & Vida. Services include massages. The spa is open daily.

Dining

1622 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bucayba GastroBar - This poolside rooftop bar specializes in international cuisine and serves dinner only. Open daily.
Piatti dal Cielo - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 34000 for adults and COP 20800 for children
  • Airport shuttle service is offered for an extra charge of COP 40000 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs COP 40000 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Bucaramanga Cacique by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Bucaramanga Cacique by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Holiday Inn Bucaramanga Cacique by IHG?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Holiday Inn Bucaramanga Cacique by IHG?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Holiday Inn Bucaramanga Cacique by IHG?

Yes, an airport shuttle is available. The charge is COP 40000 per vehicle one-way.

What are the check-in and check-out times at Holiday Inn Bucaramanga Cacique by IHG?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 1 PM. Contactless check-in is available.

What is there to do at Holiday Inn Bucaramanga Cacique by IHG and nearby?

Holiday Inn Bucaramanga Cacique by IHG has 2 bars and a spa, as well as an outdoor pool and a 24-hour health club.

Are there restaurants at or near Holiday Inn Bucaramanga Cacique by IHG?

Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.

What's the area around Holiday Inn Bucaramanga Cacique by IHG like?

Holiday Inn Bucaramanga Cacique by IHG is in Sotomayor, a short 20-minute walk from La Flora Ecological Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Holiday Inn Bucaramanga Cacique by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool and pool area were described as amazing, stunning, and gorgeous with great views of the city. (10 reviews)
  • Breakfast was consistently described as excellent, amazing, and fantastic with a great variety of warm and cold food options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Breakfast
Food
View
Shopping malls
Restaurant
Bed
Lobby

Reviews

Verified

10/10 Exceptional

Beautiful, clean hotel with excellent staff
Robert, 1-night trip
Verified

10/10 Exceptional

Staff was awesome and rooms were very clean
Trisha C, 1-night trip
Verified

10/10 Exceptional

The variety was good, and the dining area is very lovely.
Antonio, 4-night trip
Verified

10/10 Exceptional

Excellent Hotel if you are going to Bucaramanga, this is the place to be with your family
Vivakeanand, 4-night trip
Verified

10/10 Exceptional

Was wonderful staying
Jacqueline, 3-night trip
Verified

10/10 Exceptional

room was clean every day and the staff was friendly.
rooftop at night
Manuel, 7-night trip
Verified

10/10 Exceptional

Pristine establishment, excellent service, fantastic views, will definitely recommend/ come back
Cesar, 1-night trip
Verified

10/10 Exceptional

Todo excelente
victor, 7-night trip
Verified

10/10 Exceptional

Very good location, big room, comfortable beds
Manoj, 1-night trip
Verified

10/10 Exceptional

Excellent hotel
Vakhtang, 1-night trip
Verified

10/10 Exceptional

Great place to stay
Elijah, 3-night trip
Verified

10/10 Exceptional

I had a wonderful stay at this hotel! The property is great overall, the breakfast was absolutely excellent with a fantastic variety and fresh options every morning. The staff were incredibly helpful and friendly, always ready to assist with a smile. Room service was prompt and reliable, and the room was spotlessly clean throughout our entire stay. Highly recommended!
Ivan, 5-night trip
Verified

10/10 Exceptional

Place well located in a quiet and safe environment.
Koffi Stanislas, 2-night trip
Verified

8/10 Very good

Good customer services.
Claudia P, 2-night trip
Verified

10/10 Exceptional

Todo excelente
alejandro, 2-night trip
Verified

10/10 Exceptional

Everything was great
Charles, 10-night trip
Verified

10/10 Exceptional

Great location. Clean venue. Polite staff.
Aleisa, 1-night trip
Verified

10/10 Exceptional

Nice
johnny, 11-night trip
Verified

10/10 Exceptional

The staff generously to help and assist in anything with a vibrant beautiful spirit was amazing to see. The rooms very clean and quant. The food selection and services amazing!!
Miriam Elizabeth, 4-night trip
Verified

10/10 Exceptional

Very nice roomsand restaurants. Friendly and helpful staff.
Stephen, 5-night trip
Verified

10/10 Exceptional

Service was great the view was amazing
jenny, 1-night trip
Verified

8/10 Very good

Good hotel to spend the day.
Mario, 1-night trip
Verified

10/10 Exceptional

Great location and excellent quality food.
Henrik, 1-night trip
Verified

10/10 Exceptional

Everything was excellent
Carlos, 5-night trip
Verified

10/10 Exceptional

The service was incredible. The staff’s attention and care were outstanding — they were very attentive to my parents, who both have mobility challenges. They were always checking in on us, with great willingness to help. Something truly admirable is that all the hotel staff were always smiling, even with the hotel full and lots of work to do. The hotel also has a great pool and a wonderful view of the city, both from the pool area and the restaurant. Highly recommended!
Felipe, 1-night trip