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Hotel Chicamocha, Bucaramanga

4-star4 stars
Calle 34 No 31-24BucaramangaSantanderColombia

4-star hotel in Bucaramanga with 3 restaurants, 3 bars/lounges
  • Free buffet breakfast, free WiFi, and free parking
Fantastic service
Delicious food
Bar and Beverages
Standard bar
98See all 98 reviews
From 198 reviewsTripAdvisor Traveller Rating

Hotel Chicamocha, Bucaramanga

from $66
  • Executive Double Room
  • Executive Twin Room
  • Family Triple Room
  • Triple Room, 3 Twin Beds

At a glance

Key facts

Hotel size

  • This hotel has 192 rooms


  • Check-in time 3 PM-5:30 AM
  • Check-out time is 1 PM
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Parents must have child's birth certificate and photo ID *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking


  • Area shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • 2 coffee shops/cafés
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Sauna
  • Playground on site
  • Children's pool
  • Arcade/game room
Working away
  • Business center
  • Meeting rooms 9
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Safe-deposit box at front desk
  • Terrace
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping

Special features


Piscina - This restaurant specializes in international cuisine.

Zaborarte - Onsite restaurant. Guests can enjoy drinks at the bar.

El Ancla - This restaurant specializes in sushi.

Candelazo - Onsite cafe.

Hueco Karaoke Bar - Onsite karaoke bar.

Hotel Chicamocha, Bucaramanga’s small print

Also known as

  • Chicamocha Bucaramanga
  • Hotel Chicamocha by Sercotel
  • Hotel Chicamocha Bucaramanga


If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Deposit: COP 9.00 per night

  • Resort fee: COP 9000.00 per person, per night

Optional extras

Rollaway beds are available for COP 70000.0 per stay

Airport shuttle service is offered for an extra charge of COP 32000 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel Chicamocha, Bucaramanga


  • Corfescu Theater - 6 min walk
  • Bucaramanga Modern Art Museum - 10 min walk
  • San Pio Park - 10 min walk
  • Megamall Shopping Center - 11 min walk
  • Parque del Agua - 13 min walk
  • Holy Family Cathedral - 14 min walk
  • Bucaramanga Chamber of Commerce - 15 min walk
  • Canaveral Mall - 17 min walk

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 29 min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Recent reviews

Fabulous 8.8 From 98 reviews

Hotel Chicamocha, Bucaramanga
Very Good8.0
Awesome hotel
My fiancee and I stayed 4 nights...nice breakfast atmosphere,shower room,gym was ok with old equipments. Sometimes gym is lock you have to call them to unlock. Housekeeper daily cleans your room with room door wide open that mosquitoes goes in and im worried of malaria. Mosquitoes wakes me up buzzling in your ears. My room was in the 8th floor with a nice city view but facing west/east where it makes your room so hot. Room is in the front side of hotel towards a major street and every night at sunset till 2-4 a.m. Are very loud music from dance clubs and stores,people talking loud partying all night,car alarm going off constantly. Day and night you can hear motorcycles,buses,cars rev their engines,honking...not so peaceful . I would get a room away from front. It was hard to sleep at night. Smokers will smoke in front of lobby where chairs and tables are situated outdoors,but the glass door is wide open that second hand smokes gets in and pollutes the lobby. It's 32000 pesos for a taxi to the airport. Final thing, hotel should provide facial tissues in the room for my allergies from second hand smokes and pollution. Overall, hotel is excellent. I offered my fiancee to try a different hotel next Time but she said she would stay here again because she liked it too and it's centralized near the mega mall and restaurants,away from floridablanca where she lives and work.
Albert, us4 night trip
Hotel Chicamocha, Bucaramanga
The hotel was amazing. Thank you!!!
timothy, us5 night business trip
Hotel Chicamocha, Bucaramanga
Very Good8.0
Nice choice in Bucaramanga
This is a very nice choice if you are staying in Bucaramanga. This city does not offer a "nice" variety of hotels. From the moment we got there the service was really good. The rooms are spacious and clean. Very nice area to walk but you can always take a taxi or Uber. They have a nice gym, and beautiful pool with a restaurant bar. You have to try their ceviche... yummm.. The only negative is that they had a baby shower by the pool and it took them 40 minutes to bring us the menu. The guy was nice, but we left after nobody was even paying attention to us. I recommended. :-)
Boris, usRomance trip
Hotel Chicamocha, Bucaramanga
Very Good8.0
Good hotel, but location is not that good
Not Provided, us2 night romance trip
Hotel Chicamocha, Bucaramanga
Very Good8.0
Good value, for decent accomodation.
The hotel is located in a very central location with regard to restaurants and other conveniences. The check in staff was very friendly and cooperative especially the lady (Marcela, I think her name was). Good value for money, for decent accommodation in Bucaramanga.
A Traveler, us2 night trip

See all reviews

Hotel Chicamocha, Bucaramanga

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