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Hotel La Serrania, Bucaramanga

3.5 stars
Calle 33 No 30-26BucaramangaSantanderColombia, 800-491-6126
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Excellent4.5 / 5
Cleanliness
Clean
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Location is ok
123See all 123 Hotels.com reviews
From 83 reviewsTripAdvisor Traveller Rating
  • Bucaramanga (BGA-Palonegro Intl.) 33-min drive; 12.8 miles/20.6 km

Hotel La Serrania, Bucaramanga

Hotel Info: 866-539-8117

from $39
  • Twin Room
  • Double Room

At a glance

Key facts

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 3:00 PM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Parents must have child's birth certificate and photo ID *

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Other information

  • Smoke-free property

Also known as

  • La Serrania Casa de Huespedes
  • La Serrania Casa de Huespedes Bucaramanga
  • La Serrania Casa de Huespedes Hotel
  • La Serrania Casa de Huespedes Hotel Bucaramanga
  • Hotel Serrania Bucaramanga
  • Hotel Serrania
  • Serrania Bucaramanga

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

In the hotel

Food and drink
  • Free full breakfast
  • Restaurant
Things to do
  • Spa tub
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (feet) - 50
  • Computer station
Services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2011
  • Elevator/lift
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
Things to enjoy
  • Private spa tub
Freshen up
  • Shower only
Be entertained
  • Cable TV channels
Stay connected
  • Free local calls

Special features

Dining

Timara - This restaurant specializes in international cuisine.

Hotel La Serrania, Bucaramanga’s small print

Also known as

  • La Serrania Casa de Huespedes
  • La Serrania Casa de Huespedes Bucaramanga
  • La Serrania Casa de Huespedes Hotel
  • La Serrania Casa de Huespedes Hotel Bucaramanga
  • Hotel Serrania Bucaramanga
  • Hotel Serrania
  • Serrania Bucaramanga

Policies

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A 16 percent city/local tax will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 123 reviews

Hotel La Serrania, Bucaramanga
Excellent4.0 / 5
Good Service. Clean rooms.
Good place. Great service.
2 night business trip
Hotel La Serrania, Bucaramanga
Excellent4.0 / 5
Great hotel but noisy nightlife
I enjoyed this hotel, the staff was very friendly, complimentary breakfast in the morning. The only problem is it is right across the street from three clubs that blast music up to about 3 a.m. you can hear a wind of it in the room, walk in the hallway it's blasting. Great hotel for the price
1 night trip
Hotel La Serrania, Bucaramanga
Outstanding5.0 / 5
The room was very small. And they charge high prices for some services. I paid a ridiculous amount for laundry service. And room service was also expensive.
3 night romance trip
Hotel La Serrania, Bucaramanga
Outstanding5.0 / 5
Nice Hotel
Nice friendly people and clean hotel
3 night business trip
Hotel La Serrania, Bucaramanga
Excellent4.0 / 5
Affordable place with great customer service
What I enjoyed the most at La Serrania was the service, everyone working there makes you feel welcomed and valued. The breakfast is not bad at all, they have a good variety of food. One thing that I didn't like was the location, the hotel is located next to a street with clubs that played their music until 3/4 am. and they can be very loud. They have a good view of the city. Once again, the employees do make you feel great. Friendly, professional, and affordable hotel!
6 night trip with friends

See all reviews

Hotel La Serrania, Bucaramanga

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