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Sheraton San Jose Hotel, Costa Rica

4.0 star property
Beaux Arts hotel with casino, connected to a shopping center, near Multiplaza Mall Escazu

Choose dates to view prices

Located in the heart of San Jose, Sheraton San Jose Hotel, Costa Rica offers a vibrant retreat with 19 casino gaming tables and a poolside bar. Relax in the steam room or unwind by the outdoor pool with sun loungers. Enjoy breakfast at one of three on-site restaurants or grab coffee at the cafe.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Casino
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
$122 nightly
The total price is $138
Jul 13 - Jul 14
Total with taxes and fees

Why we love this property

Foodie paradise
Savor fusion cuisine at three restaurants with cafe and bars. Buffet breakfast includes vegetarian options. International flavors await.
Premium sleep experience
Drift into dreams on premium bedding with blackout drapes ensuring total darkness. Midnight cravings? The minibar and 24-hour room service await.
Architectural marvel
Step into this hotel's Beaux Arts design wonderland. A rooftop garden and living plant wall create a fusion of historic and natural beauty.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mountain View

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower) | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible, City View (Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Panoramic View, High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Mountain View

Club Room, 1 King Bed, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 King Bed, Balcony, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Mobility Accessible (High Floor, Roll-In Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Mountain View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds (Panoramic View, High Floor)

Club Room, 2 Queen Beds (Panoramic View, High Floor) | Mountain view

Club Room, 2 Queen Beds (Panoramic View, High Floor)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Room, 2 Queen Beds, Balcony, Mountain View

Club Room, 2 Queen Beds, Balcony, Mountain View | Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Balcony, Mountain View

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Club Suite, 1 Bedroom, Bathtub (Panoramic View)

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 Bedroom, Bathtub (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 Bedroom, Balcony (Panoramic View, High Floor)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

Presidential Suite, 1 Bedroom, Terrace (Panoramic View) | Living room | 42-inch LCD TV with cable channels, TV, iPod dock

Presidential Suite, 1 Bedroom, Terrace (Panoramic View)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Similar properties

Lobby
Hyatt Centric San José Escazú
San Rafael
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 407 reviews
$149 nightly
The price is $169
Jun 19 - Jun 20
Total with taxes and fees
Hyatt Centric San José Escazú
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About the neighborhood

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203

What's nearby

  • Multiplaza Mall Escazu - 5 min walk - 0.5 km
  • Plaza Itskazú - 14 min walk - 1.2 km
  • Plaza Tempo - 18 min walk - 1.5 km
  • Multipark - 1 min drive - 0.8 km
  • Avenida Escazú Shopping Center - 2 min drive - 2.2 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive
  • San Jose Contraloria Station - 12 min drive
  • San Jose Sabana Station - 12 min drive
  • Jacks Station - 12 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Zambra - ‬9 min walk
  • ‪The Market - ‬9 min walk
  • ‪Le Petit Chez Christophe - ‬8 min walk
  • ‪Gelatiamo - ‬8 min walk

About this property

Sheraton San Jose Hotel, Costa Rica

  • Sheraton San Jose Hotel, Costa Rica features a casino and puts you within a 10-minute walk of Multiplaza Mall Escazu. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Roma, one of 3 restaurants, which serves Fusion cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 170 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 40 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Offsite

    • Area shuttle within 300 meters*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Pool table
  • Ecotours nearby
  • Mountain biking nearby
  • Ziplining nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5651 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Casino
  • 19 casino gaming tables
  • 140 casino slot machines
  • Casino VIP room
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible bus station shuttle
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Roma - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
Ivory Bistro - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Joker's - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CRC 15868 per person
  • Airport shuttle service is offered for an extra charge of CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Bus station shuttle service is offered for an extra charge
  • Area shuttle and shopping center shuttle service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 8 to September 8:
  • Swimming pool

Children & extra beds

  • Airport shuttle service for children costs CRC 27000 (one-way)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CRC 46263 per pet, per night, plus a one-time cleaning fee of CRC 46263

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses some solar energy. Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Frequently asked questions

Does Sheraton San Jose Hotel, Costa Rica offer free cancellation for a full refund?

Yes, Sheraton San Jose Hotel, Costa Rica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton San Jose Hotel, Costa Rica?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton San Jose Hotel, Costa Rica?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 40 lbs per pet. There's a charge of CRC 46263 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Sheraton San Jose Hotel, Costa Rica?

Yes, there's free self parking. Electric vehicle charging is available.

Is airport shuttle service offered by Sheraton San Jose Hotel, Costa Rica?

Yes, an airport shuttle is available. The charge is CRC 27000 per vehicle one-way.

What are the check-in and check-out times at Sheraton San Jose Hotel, Costa Rica?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Express check-in and check-out are available.

Is there an onsite casino at Sheraton San Jose Hotel, Costa Rica?

Yes, the 193752 square-foot casino features 140 slot machines and 19 gaming tables.

What is there to do at Sheraton San Jose Hotel, Costa Rica and nearby?

Have fun with nearby activities like mountain biking and ziplining. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a casino. Sheraton San Jose Hotel, Costa Rica also has a steam room and a garden.

Are there restaurants at or near Sheraton San Jose Hotel, Costa Rica?

Yes, there are 3 onsite restaurants, featuring Fusion cuisine.

What's the area around Sheraton San Jose Hotel, Costa Rica like?

Sheraton San Jose Hotel, Costa Rica is a short 9-minute walk from Multiplaza Mall Escazu and 18 minutes' walk from Plaza Itskazú.

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Reviews

Sheraton San Jose Hotel, Costa Rica Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, high-quality, and plentiful with many guests praising its excellence. (41 reviews)
  • The hotel's gym is modern, spacious, and well-equipped with a sauna and great views. (5 reviews)
  • The hotel is conveniently located near the airport, making it easy to get to. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Breakfast
Location
Bed
Casino
View
Restaurant
Room service

Reviews

Verified

10/10 Exceptional

Great location, friendly staff
Ramakant, 1-night trip
Verified

10/10 Exceptional

Great room service Food quality for room service was excellent All staff was very friendly and courteous
Kuldip, 3-night trip
Verified

10/10 Exceptional

Great facility, great service and great breakfast
Ronen, 4-night trip
Verified

10/10 Exceptional

Nice room, convenient location.
GUSTAVO, 2-night trip
Verified

10/10 Exceptional

Staff was courteous and helpful. Room was clean and well-equipped.
Dianne, 1-night trip
Verified

10/10 Exceptional

Room was clean, the staff at in lobby and at the bar was amazing.
Makesi, 3-night trip
Verified

8/10 Very good

Excellent staff
Rochelle, 2-night trip
Verified

10/10 Exceptional

The room was amazing as was the service. I would DEFINETLY stay there again.
Barbara, 3-night trip
Verified

10/10 Exceptional

Clean and safe
Ahmet Selim, 3-night trip
Verified

10/10 Exceptional

Was a little distance from the airport coming late night but warm welcome and excellent room and breakfast made us very happy. I definitely recommend!
Tariq, 1-night trip
Verified

10/10 Exceptional

Excelente breakfast and location
Eduardo, 2-night trip
Verified

10/10 Exceptional

Great clean and comfy room
MIRIAM, 1-night trip
Verified

10/10 Exceptional

The best service, the employees are the best love this hotel.
Wilson, 1-night trip
Verified

10/10 Exceptional

Great bed sheets and beds. Comfortable space in room. The Club is amazing! The food is very good. Upscale hotel.
Marta, 2-night trip
Verified

10/10 Exceptional

Calm and clean
Ahmet Selim, 3-night trip
Verified

10/10 Exceptional

Yes, the room was excellent. Mrs. Fonseca made sure the room was spotless. I highly recommend her.
odalys, 6-night trip
Verified

10/10 Exceptional

"Exceptional stay!" Loved everything about Sheraton! Comfortable rooms, delicious food, and super friendly staff.
Karthickbabu, 7-night trip
Verified

10/10 Exceptional

staff is great. comfortable beds
Gennadiy, 1-night trip
Verified

10/10 Exceptional

Hi there 😊 very pleasant festive weekend ahead..from the check in process onwards. Room amenities. Cleanliness and services. Everything was top notch 👌...thanks for Sheraton group for being so professionals
sami, 1-night trip
Verified

10/10 Exceptional

Great staff and very accommodating. Good food and clean place. We would definitely come back.
Daniel, 1-night trip
Verified

10/10 Exceptional

Excellent location and easy to book excursions with transportation included.
Willamina, 5-night trip
Verified

10/10 Exceptional

Friendly staff, good quality food, great view from room and breakfast room. Would have loved a larger pool with more flexible schedule, the heated water was a very appreciated.
Dolores, 6-night trip
Verified

8/10 Very good

I often stay at the Sheraton Escazú because it is very convenient for my business meetings in the area. The location works very well for me. One of the main positives is the value. The price is quite reasonable compared to other hotels nearby. The rooms are also spacious, the bed is comfortable, and overall it works well for a business trip where you need a reliable place to sleep and work. What could improve are some of the common areas. The hallways could be a bit cleaner, and the lobby would benefit from stronger air conditioning since it tends to feel warm. Overall, it is a practical and well-located hotel for business travel in Escazú, with comfortable rooms and good value, though the common areas could use some improvement.
Jose, 3-night trip
Verified

10/10 Exceptional

Room was very nice and clean, comfortable bed very quiet, breakfast was delicious many options including local food, very friendly staff, very respectful and helpful.
Omar, 3-night trip
Verified

10/10 Exceptional

This Sheraton Is always fantastic. Friendly staff and nice rooms.
Nathan, 2-night trip