Balmoral Hotel

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Premium bedding, in-room safe, desk, soundproofing
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Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Overview of Balmoral Hotel

Balmoral Hotel

3.5 star property
Art Deco hotel with 1 restaurants, connected to a shopping center, near Morazan Park

8.0/10 Very Good

994 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Central Ave, between 7th and 9th St, San José, San Jose, 3344-1000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • Room service
  • 2 coffee shops/cafes
  • 24-hour business center
  • Conference center
  • 7 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of San José
  • Plaza de la Cultura - 2 min walk
  • Morazan Park - 3 min walk
  • National Park - 6 min walk
  • Central Park - 6 min walk
  • San Pedro Mall - 26 min walk
  • Sabana Park - 44 min walk
  • National Museum of Costa Rica - 1 min drive
  • Jade Museum - 1 min drive
  • Parque Espana - 3 min drive
  • San Jose Cathedral - 4 min drive

Getting around

  • San Jose (SYQ-Tobias Bolanos Intl.) - 31 min drive
  • Juan Santamaria Intl. Airport (SJO) - 40 min drive
  • San Jose Procuradiria Museum Station - 7 min walk
  • San Jose Atlantic Station - 10 min walk
  • San Jose Fercori Station - 11 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Balmoral Hotel

Putting you in a great location within just a 10-minute walk of Morazan Park and Central Park, Balmoral Hotel offers an airport shuttle (available 24 hours) for USD 34.00 per vehicle one-way. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at EL PATIO DEL BALMORAL, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include 2 coffee shops/cafes, a bar/lounge, and a terrace. Fellow travelers say good things about the helpful staff and central location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 119 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room, up to 33 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 6:30 AM–10:00 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Shopping
  • Ecotours nearby
  • Golf lessons nearby
  • Rafting nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5909 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1955
  • Terrace
  • 24-hour fitness center
  • Designer stores on site

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom (not in room)
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Special features

Dining

EL PATIO DEL BALMORAL - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 34.00 per vehicle (one-way, Maximum occupancy 6)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Airport shuttle service for children costs USD 11.00 (one-way)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Balmoral Hotel
Balmoral Hotel San Jose
Balmoral San Jose
Hotel Balmoral
Balmoral Hotel Hotel
Balmoral Hotel San Jose
Balmoral Hotel Hotel San Jose

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.7/10

Cleanliness

8.4/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

7.9/10

Eco-friendliness

10/10 Exceptional

Anthony, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The place is extremely different from the website and all the pictures seen online. While there is always a difference between photo and reality, in this case the gap is huge. And even finding the hotel entrance is hard, as you have to enter from a small gate that leads you to the garage and, only after that, to a lobby
Andrea, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Joel A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location - we could walk around everywhere. Really good introduction to San Jose. Lots of wonderful eating options around. Vibrant.
Rustom, 1-night family trip
Verified Expedia guest review

6/10 Good

Difficult entry - not clear where to enter. Need clear sign at front beside restaraunt to go to the side street and then another sign to show the bell location.
Geoffrey, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Well located / Excellent service hotel
Staff and services were great. Secure location, too, as they lock up public access by 8pm and after that you can only get in through a gated entrance. Spacious room and fantastic to have breakfast included as well as access to a restaurant onsite. Centrally located so made it easy to walk to the Mercado central, mercado de artesanía, Teatro nacional and many of the museums. Walls are a little thin, so could here folks talking both in hallways and in rooms, but not enough to bother us.
Cristina, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Close to Calle Central, the main pedestrian walkway which connects to many museums and attractions.
Elisabeth, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Great hotel.
Fantastic customer service. Resturant was excellent and room very comfortable. Breakfast was good. We would stay again if we needed to be down town San Jose.
chad, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Excelente habitación, parqueo muy incómodo, desayuno muy limitado y lentos para servirlo
Christian, 1-night business trip
Verified Expedia guest review