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Hotel Alta Las Palomas

3.5 star property
Mountain hotel with outdoor pool, near Hospital Cima San José
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Hotel Alta Las Palomas

Photo gallery for Hotel Alta Las Palomas

Exterior
Front of property
Master Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Lobby
Staircase

Overview of Hotel Alta Las Palomas

9.0 out of 10 Superb
9.0/10 Superb

Property highlights

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
Alto de las Palomas, Santa Ana, San Jose, 10901
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Sauna
  • Room service
  • Spa services
  • 3 meeting rooms
  • Airport shuttle
  • Cruise ship terminal shuttle
  • Ferry terminal shuttle
  • Bus station shuttle
Feel at home
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

View all photos for Grand Suite, Multiple Beds, Balcony, Garden View

Grand Suite, Multiple Beds, Balcony, Garden View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Grand Suite, Multiple Beds, Balcony, Garden View

  • 592 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Granada Suite, 1 King Bed, Valley View

Granada Suite, 1 King Bed, Valley View | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Granada Suite, 1 King Bed, Valley View

  • 495 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Grand Suite, 1 King Bed with Sofa bed, Balcony, Garden View

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Master Suite

Master Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Master Suite

  • 480 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Garden View

In-room business center

Deluxe Room, 2 Queen Beds, Balcony, Garden View

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View, Ground Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Garden View, Ground Floor

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Valley View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Valley View

  • 377 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • Multiplaza Mall Escazu - 5 min drive
  • Sabana Park - 11 min drive
  • National Stadium of Costa Rica - 11 min drive

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 24 min drive
  • Juan Santamaria Intl. Airport (SJO) - 36 min drive
  • San Jose Contraloria Station - 12 min drive
  • San Jose Cemetery Station - 13 min drive
  • San Jose Procuradiria Museum Station - 17 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Taza Amarilla - 19 min walk
  • Restaurante Maxi's - 3 min drive
  • Tierra del Café - 8 min walk
  • Taj Mahal - 14 min walk
  • Doris Metropolitan - 20 min walk
Map

About this property

Hotel Alta Las Palomas

Hotel Alta Las Palomas offers an airport shuttle (available 24 hours) for CRC 24000 per vehicle one-way. Guests can indulge in deep-tissue massages and enjoy Mediterranean cuisine at La Luz, which is open for breakfast, lunch, and dinner. Other features of this Art Deco hotel include an outdoor pool, a bar/lounge, and a sauna.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking (CRC 4000 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*
  • Cruise terminal shuttle*
  • Ferry terminal shuttle*
  • Bus station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Water dispenser

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Elevator
  • Elevator door width (inches): 31
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Handrails in stairways
  • Stairway handrail height (inches): 41
  • Front entrance ramp
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 51
  • Well-lit path to entrance
  • 4 stairs to reach property

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Bathrobes
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.

Dining

La Luz - This poolside fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately CRC 8500 per person
  • Airport shuttle service is offered for an extra charge of CRC 24000 per vehicle (one-way)
  • Cruise ship terminal shuttle, ferry terminal shuttle, and bus station shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of CRC 35000 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Extended parking costs CRC 4000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Alta Escazu
Alta Hotel
Alta Hotel Escazu
Hotel Alta
Hotel Alta Las Palomas Escazu
Hotel Alta Las Palomas
Alta Las Palomas Escazu
Alta Las Palomas
Hotel Alta Las Palomas Costa Rica/Escazu
Hotel Alta Las Palomas Santa Ana
Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel
Hotel Alta Las Palomas Santa Ana
Hotel Alta Las Palomas Hotel Santa Ana

Frequently asked questions

Does Hotel Alta Las Palomas offer free cancellation for a full refund?
Yes, Hotel Alta Las Palomas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Alta Las Palomas?
As of Sep 27, 2023, prices found for a 1-night stay for 2 adults at Hotel Alta Las Palomas on Sep 28, 2023 start from $132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Alta Las Palomas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Alta Las Palomas?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM.
Are pets allowed at Hotel Alta Las Palomas?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Alta Las Palomas?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Hotel Alta Las Palomas?
Yes, an airport shuttle is available. The charge is CRC 24000 per vehicle one-way.
What are the check-in and check-out times at Hotel Alta Las Palomas?
You can check in from 3:00 PM - 10:00 PM. There's a charge of CRC 35000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Alta Las Palomas?
No, this hotel doesn't have a casino, but Casino Fiesta (16-min drive) is nearby.
What is there to do at Hotel Alta Las Palomas and nearby?
Hotel Alta Las Palomas has an outdoor pool and a sauna, as well as a garden.
Are there restaurants at or near Hotel Alta Las Palomas?
Yes, La Luz offers alfresco dining, Mediterranean cuisine, and garden views.
Does Hotel Alta Las Palomas have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Alta Las Palomas like?
Hotel Alta Las Palomas is located a short 1-minute walk from Refugio Animal de Costa Rica.

Reviews

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Very Good

Wesley, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Beautiful but needs a new chef
This hotel is so beautiful and unique I love it so much. Unfortunately the food was absolutely dreadful and giggle over priced. It was if their chef wasn’t in. Even breakfast had issues with rancid butter. It was so disappointing. The other issue is their online menu prices are significantly less than what the pricing is when you arrive.
Brandi, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Denise, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Yasmyne, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great short stay at a nice property.
Great experience over all. Room was clean and comfortable. The room did have AC, but it did not cool well. That said, the screened patio doors allowed us to stay cool with the very pleasant night air. The restaurant was good, and the wait staff were very friendly and attentive. The best experience was the efforts the staff went to in order to provide breakfast. We were a party of eight, and had a pickup time of 7:00am to travel to our next destination. As the restaurant did not open for breakfast until 7:00am, the front desk staff went far above and beyond our expectations to work with the restaurant to put together takeaway breakfast boxes for all eight of us! Really unexpected, and very much appreciated! The overall service is unbeatable.
Night view from our balcony
Jon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Such a nice hotel mini-resort. We enjoyed being there. The balcony overlooked San Jose with really cool views. Definitely recommend. It is not the big ostentatious Marriott complex. It is cozy, nice, comfortable and beautiful.
Gregory, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property is absolutely stunning and the staff is the best ever. Although the broken A/C is a deal breaker for us. We were fortunate to be there before it was super hot but still uncomfortable
JEFFREY, 5-night family trip
Verified Expedia guest review