Hotel Spa Mansion Santa Isabella

Property class: 3
Historic hotel with spa, near Maldonado Park

Choose dates to view prices

You'll be in a fantastic location at Hotel Spa Mansion Santa Isabella, just a 5-minute walk from Maldonado Park and Riobamba Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. This historic hotel also features a bar/lounge, a sauna, and a steam room.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
$69 nightly
The current price is $77 total
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Triple Room

A hotel room with two beds, wooden flooring, a TV, and a small seating area.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Deluxe Room, 1 Bedroom, Garden View

A hotel room with a large bed, wooden flooring, a chair, a mirror, a TV, and two bedside tables with lamps.

Deluxe Room, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 230 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

A bedroom with a four-poster bed, a sofa, a chair, a TV, and a staircase.

Luxury Suite, 1 King Bed

  • Garden view
  • 438 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

A room with two beds, wooden beams on the ceiling, a decorative wall, and a hanging light fixture.

Family Suite

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Twin Room

A hotel room with two beds, wooden flooring, a nightstand with a lamp, and a chair.

Classic Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Traditional Double Room

A hotel room with a four-poster bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Traditional Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Single Room

A hotel room with a bed, curtains, and a wall decoration.

Classic Single Room

  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

A bedroom with a bed, wooden floor, and curtains.

Deluxe Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Jose Veloz 2848, between, Carabobo Magdalena Davalos, Riobamba, Chimborazo

What's nearby

  • Riobamba Cathedral - 3 min walk - 0.3 km
  • Maldonado Park - 3 min walk - 0.3 km
  • Basilica of the Sacred Heart of Jesus - 5 min walk - 0.5 km
  • Sucre Park - 5 min walk - 0.5 km
  • National University of Chimborazo - 8 min drive - 2.3 km

Getting around

  • Mariscal Sucre Intl. Airport (UIO) - 108.7 miles/174.9 km
  • Riobamba Train Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Joy Creperia - ‬7 min walk
  • ‪Hornados Carmita - ‬10 min walk
  • ‪San Valentín - ‬16 min walk
  • ‪Bellavista Burger - ‬16 min walk
  • ‪Don Gato - ‬14 min walk

About this property

Hotel Spa Mansion Santa Isabella

  • You'll be in a fantastic location at Hotel Spa Mansion Santa Isabella, just a 5-minute walk from Maldonado Park and Riobamba Cathedral. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. This historic hotel also features a bar/lounge, a sauna, and a steam room.

At a glance

CHECK-IN
12:00pm
CHECK-OUT
11:30am

Hotel size

    • 25 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is 11:30 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
    • Minimum Spring Break check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Area shuttle*

Other information

    • Smoke-free property

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Reviews

Hotel Spa Mansion Santa Isabella Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The free breakfast was great and a highlight of the stay. (5 reviews)
  • The spa area was very good and tasteful with personnel on hand for massages and a sauna. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Breakfast
Restaurant
Room
Breakfast
Towns
Car
Spa
Food

Reviews

Verified review

10/10 Exceptional

Native British English-speaking was very friendly and helpful in getting the lay of the land in Riobamba. Excellent breakfast. I live about 5 hours away, but I’m coming again.
Verified review

6/10 Good

The gardens were amazing. The staff was very nice
Verified review

10/10 Exceptional

5 stars

Top notch staff & service. Clean rooms, big beds, wifi, we did laundry, we did couples massages, free breakfast in the restaurant attached to it. Safe neighborhood, close to shopping and transportation. Rodrigo did an amazing job. Transport to Quito airport provided.
Verified review

6/10 Good

Overall beautiful property in Riobamba. My husband & I were originally placed in a much smaller room than what we had booked. A bit of an inconvenience, but staff corrected situation once I informed them. Loved the suite (once we were moved to the correct room) & would highly recommend!! We were not given any information about breakfast, spa, etc. when we checked in so that would be my suggestion for an area to improve on
Verified review

10/10 Exceptional

Beautiful old building fully restored maintaining the wooden beams and antiguo character. But the modern comforts like shower, bed, windows all working well. Clean towels of various sizes and sizeable bathroom. Cleaning is excellent. The rooms are all on an inside courtyard, so no street noise. I did not use the spa, but there is personnel on hand for massages and a sauna, etc. There is a locked parking directly in the backyard, so no need to use the street. The hotel is very safe, i never worried about my car or my possessions in the hotel. The owner is always around making sure the guests are happy and taking care of any needs. He even walked me to the restaurant they recommended. There is a full kitchen and they could take care of any special food needs, for example if you are travelling with a baby or special children. Location is great in the centre and close to sights, i never needed my car. You could stay a week in this hotel and be very happy.
Verified review

10/10 Exceptional

Beautiful place and excellent food.
Verified review

10/10 Exceptional

Excelente el personal
Verified review

10/10 Exceptional

Great place! We have stayed at this hotel for several trips now and it is consistently awesome.
Verified review

10/10 Exceptional

Nice place
Verified review

10/10 Exceptional

The staff were very helpful and friendly.
Verified review

10/10 Exceptional

Great place to stay. Unfortunately the spa area was unavailable
Verified review

10/10 Exceptional

The staff was exceptional and Angel was extremely helpful.
Verified review

10/10 Exceptional

Excellent! Staff were extremely helpful and kind!
Verified review

10/10 Exceptional

Very good
Verified review

10/10 Exceptional

Clean and calm rooms.
Verified review

10/10 Exceptional

Very nice stay in this beautiful classic building. We had a king suite which came with double sink, shower and a soaking bathtub in the suite. Nice big comfortable king bed. The staff were always very friendly. Food at the restaurant was very nice. The hotel is right in the center of riobamba, 10 minute stroll to the main strip of restaurants and bars/clubs. 2 minutes from the central park and the train station. Very safe town, had a great time. Would definitely stay here again.
Verified review

4/10 Fair

We got a standard room paying $85 which is on the high end for Ecuador. The rooms were old, the bathtub warped as you stepped on it. Later, we arrived late at night and could not contact the receptionist either by knocking on the door nor calling the phone numbers they gave us. There was no doorbell either, we finally got in contact with him and he let us in with no apology. The photos don’t match the property I’d look elsewhere.
Verified review

6/10 Good

Looks like a beautiful historic property however the family suites are worn. Carpet is stained and needs replacing. Things like taps and faucets are barely attached. Rough shape.
Verified review

8/10 Very good

We stayed here because it was recommended in the 2022 Lonely Planet. The property was beautiful, the room was cramped as the Loenly Planet mentioned. Everything was clean and staff were very attentive. We visited the spa twice, which is only open by appointment right now. I thought it was overpriced, but it was very pretty and clean. It was $44 for use of the jacussi for 2 hours and $55 for jacuzzi with the two saunas. We also did a couple massage which was $80 total. That was already, I wouldn't do it again. The parking was a little inconvenient but it was still nice to have safe parking. There is a gate in the back of the property that they have to open for you to put the car into. The free breakfast is great. Overall I would recommend this place.
Verified review

6/10 Good

Spa beaucoup trop cher alors qu'il est en réfaction. Chambre assez confortable ( pb eau chaude) et personnel très sympa. L'établissement change apparemment de direction, cela devrait s'améliorer.
Verified review

8/10 Very good

Un lugar bonito en pleno centro de riobamba.
Verified review

10/10 Exceptional

Muy bueno
Verified review

8/10 Very good

La suite muy cómoda y agradable , solo el parqueadero un poco estrecho
Verified review

4/10 Fair

Nos dieron un cuarto que no era el que reservamos porque sobre vendieron el hotel. Nos dieron spa de regalo por el mal rato y no servia nada de las instalaciones: ni el hidrocarburos ni los saunas calentaban. Hicieron un concierto en el lobby del hotel y no se podía descansar por la bulla. El desayuno elemental (tuvimos que ir a desayunar a otro lugar). Y el recepcionista renegó unas cuantas veces de problemas internos al frente mio… muy poco profesional todo. El hotel es bonito pero me lleve una mala experiencia con la atención y encima no responden.
Verified review

10/10 Exceptional

Sehr stilvoll - absoult empfehlenswert

Sehr stilvolles und sehr gepflegtes Hotel mit vielen wunderschönen Details. Im Zentrum und fußläufig zu einigen Sehenswürdigkeiten von Riobamba. Auch die Einrichtung der Zimmer zeiugt von guten Geschmack. Hervorragende Matratzen. Sehr zuvorkommende Mitarbeiter. Sehr guter und geschmackvoller Spa-Bereich.