Hakone Hisui

Property class: 4
Mountain Hakone hotel with restaurant

Choose dates to view prices

Hakone Hisui puts you within a 10-minute drive of Lake Ashi and Ōwakudani. Guests can indulge in massages, facials, or body treatments, and ICHIYUU serves breakfast and dinner. Other highlights include a sauna, a terrace, and a garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
$376 nightly
The total price is $416
Nov 9 - Nov 10

Room options

View all photos for Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking

A modern hotel room with a balcony, a sofa, a table, and a sliding door leading to a bedroom.

Japanese-Western style room with indoor hot spring bath (5 persons capacity), Non Smoking

  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking

A modern hotel room with a large bed, a sofa, a dining table, and a balcony with a mountain view.

Western-style wide deluxe room with indoor hot spring(3 persons max.), Non Smoking

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking

A modern hotel room with a balcony, a sofa, a TV, and a dining table.

Western-style room with indoor hot spring bath and garden view (2 persons max.), Non Smoking

  • Garden view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Western-style room, standard(3 persons), Non Smoking

A modern hotel room with a large bed, a sofa, a TV, and a balcony with a mountain view.

Western-style room, standard(3 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Family Twin Room, Garden View

A modern room with a balcony, a wooden table, and a view of mountains.

Family Twin Room, Garden View

  • Garden view
  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Family Twin Room

A hotel room with a bed, bedside table, and a small desk with a lamp.

Family Twin Room

  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a TV, and a balcony with a view of the mountains.

Standard Twin Room

  • 710 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room

A modern hotel room with a large bed, a sofa, a small table, and a wooden door.

Standard Room

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Room

A modern living room with a sofa, ottoman, and a flat-screen TV.

Deluxe Room

  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a bed, two sofas, a coffee table, and a kitchenette.

Deluxe Twin Room

  • 603 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

Similar properties

A modern spa area with a hot tub, seating, and a view of a river and mountains.
Hotel Indigo Hakone Gora by IHG
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  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 1,005 reviews
$466 nightly
The price is $515
Nov 4 - Nov 5
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About the neighborhood

Map
837 Sengokuhara, Hakonemachi, Ashigarashimo, Hakone, Kanagawa-ken, 250-0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Lalique Museum Hakone - 2 min walk - 0.2 km
  • Sengokuhara Susuki Prairie - 15 min walk - 1.3 km
  • Hakone Venetian Glass Museum - 4 min drive - 1.7 km

Getting around

  • Narita Intl. Airport (NRT) - 85 miles/136.8 km
  • Hakone Miyanoshita Station - 10 min drive
  • Hakone Ohiradai Station - 13 min drive
  • Hakone Gora Station - 16 min drive

Restaurants

  • ‪じねんじょ蕎麦 箱根九十九 - ‬5 min walk
  • ‪CAFE TUNE - ‬3 min drive
  • ‪蔵一 - ‬11 min walk
  • ‪Cafe Dining LÜDERA - ‬3 min walk
  • ‪いろり茶屋 - ‬6 min walk

About this property

Hakone Hisui

  • Hakone Hisui puts you within a 10-minute drive of Lake Ashi and Ōwakudani. Guests can indulge in massages, facials, or body treatments, and ICHIYUU serves breakfast and dinner. Other highlights include a sauna, a terrace, and a garden.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 8 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests with food allergies should contact this property in advance. Requests for dietary accommodations are not accepted on site.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free covered onsite self parking

Other information

    • Smoke-free property

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Reviews

Hakone Hisui Reviews

9.4

Exceptional

9.6

Cleanliness

8.4

Location

9.4

Staff & service

9.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

We had an amazing stay! Will definitely book again in the future.
Verified review

10/10 Exceptional

優秀的環境與服務人員
Verified review

2/10 Poor

予約した時の写真よりも狭い和室とベッド2台だけの部屋に5人押し込まれて、さらにひとり追加料金が5万、レストランの食事代を入れて30万以上かかりました。あの部屋の広さでその料金はあり得ないと思いました。もう宿泊したくないです。
Verified review

10/10 Exceptional

ウエルカムドリンクは2本しか無かった。二泊したので、4本欲しいかったです。来年も泊まりたいです
Verified review

10/10 Exceptional

快適な滞在

一泊の滞在でしたが4回も温泉に入ってのんびりと過ごせました。 朝食が美味しかったです。
Verified review

10/10 Exceptional

食事が美味しい。

清潔感も有り、とても素敵な宿でした。 建物の作りが中庭を囲んでいて、出来れば中庭側のお部屋が良かったです。 （今回は外周側） 1番 気に入ったのが夕食、朝食共に サービス含め大変満足のいくお料理でした。 食事に夢中で写真が上手く撮れませんでしたが載せておきます。 温泉も綺麗で良かったです。 お湯はサラッとした感じです。
Verified review

10/10 Exceptional

とて落ち着ける静かな温泉宿

家族でファミリータイプのお部屋（4人部屋）に宿泊しました。 部屋も広く、部屋のお風呂も大浴場も全体的に清潔で快適でした。 4人部屋ということでしたが、リビングのソファが2人掛け＋1人用チェアだったので少し困りましたが、洗面所のイスで代用しました^^; 朝食は決められた時間にメニューの中から選ぶタイプでしたが、和食も洋食もパンケーキもどれも美味しかったです！
Verified review

8/10 Very good

とても落ち着きます

箱根の宿泊先の一番のお気に入りです。 静かなたたずまいは勿論のこと、従業員の皆様の接客にもとても満足しています。 ここにお邪魔させていただくと、いつも時間がゆったりと流れていく感じが致します。 また、お邪魔させて頂きます。
Verified review

10/10 Exceptional

とても良いホテルです

大満足でした。また来たいです。
Verified review

10/10 Exceptional

レストランのサービスが素晴らしい

会員制ホテルだけに、年配の常連客、家族旅行客が多い印象でした。温泉宿でレストランでゆかたがダメなのは珍しいですが、レストランでの接客係が数・質ともに充実しており、ちょっとした高級レストランのイメージでした。
Verified review

10/10 Exceptional

Beautiful onsen! Spacious room with a balcony, spotless, luxurious accomodations. Fabulous food, perfectly prepared and elegantly presented, highly recommend the half board. The entire experience could not have been better.
Verified review

10/10 Exceptional

Love this hotel .
Verified review

10/10 Exceptional

スタッフの対応が良かった。
Verified review

10/10 Exceptional

食事最高

部屋が広くて清潔。食事は和食のコースを食べたが、東京の一流ホテルよりも美味しかった。朝食も大変美味。温泉も広くてきれい。
Verified review

10/10 Exceptional

お料理がよかったです 手が込んでいて　見た目もお味も最高です
Verified review

6/10 Good

One of the stranger hotel experiences we have ever had. The hotel was totally deserted upon our arrival around noon. Once we found someone, even leaving our bags for check in later was challenging. This was representative of our dealings with the hotel staff throughout our stay - getting a taxi, making a dinner reservation, etc were challenging Very few English speakers. While the hotel is in a lovely setting and the rooms spacious and clean, it seems like time has passed it by. The biggest flaw is that the hotel is in a very isolated area. Other than the adjacent sister property ( which seemed a little less deserted), there are NO dining or shopping options nearly. It’s hard and expensive to get taxis so unless you have a car, the Hisui is not a good choice.
Verified review

10/10 Exceptional

Beautiful location and views. Spacious rooms with all the comfort and amenities one can expect from a higher end spa hotel. The grounds are delightful and well maintained. Onsen thermal baths were clean and well designed. Very relaxing stay after busy days in Tokyo.
Verified review

8/10 Very good

El hotel es muy tranquilo y poco turismo, ppienso es un hotel para gente local de descanso. Me gusto mucho por lo mismo, tranquilo, muy lindo el staff muy amable. Solo un poco retirado .
Verified review

8/10 Very good

The hot baths at Hakone Hisui are wonderful. The facilities are very clean and tidy. Staff are professional and accommodating. I will be staying again.
Verified review

10/10 Exceptional

The rooms were very big and the atmosphere relaxing with lots of gardens outside and nice views
Verified review

10/10 Exceptional

Relaxing Hakone Getaway

Modern and minimalist decor while preserving the Japanese aesthetic. Service was top notch and the dining experience first class.
Verified review

10/10 Exceptional

接客も大変満足です。部屋も最高でした！

接客も大変満足です。部屋も最高でした！料理も最高です！
Verified review

10/10 Exceptional

We had a fantastic stay here. Great hot spring and private hot bath. Excellent kaiseki dinner and Japanese breakfast. Helpful staff. Very close to Little Prince and Glass Museum too. Atmosphere is superb.
Verified review

10/10 Exceptional

トイレのリモコンの電池が切れてオシュレットが使えなかったが即対応して頂きました、 夕食時に寒いと思ったらしくスタッフの方が膝掛けを持って来て頂き気配りが凄いと思いました。 お部屋も広く庭園、露天風呂も素敵、お食事も美味しかったです。 スタッフの方々も明るく良かったです。
Verified review

10/10 Exceptional

An unforgettable experience

Very beautiful hotel with good food & good onsen. A nice place for a relaxing stay