This is one of the worst hotel, The room is not in good condition with no toilet paper... But worst is No wi-fi, which I need to work. I informed staff after check in and found this out, Staff said would fix the wi-fi signal, so I went to the convention center. When I got back, again NO signal at all. I talked to the front desk and evening staff would change a room with signal but called manager 4approval- But the manager did not let me change, instead promised to change next day So I could not do any work that night in hotel. Next morning the staff was on the phone with manager when I came to front desk, informs me that they would change room for me where there is good signal, and would move my stuff for me, as I need to go to the Convention center for the conference, and I informed him I would rather move things myself, and would be back later before 9pm, he informed me it's fine and they would get new room for me, Yet, when I got back, the evening staff still gave key to same room, saying all rooms are full, and would give me new room next morning, knowing very well I check out next morning. I called booking support, who talked to hotel, and informed me that hotel now claim would change room for me in the morning but I did not take, which is UNTRUE, The staff clearly informed me would change room when room available in the day, and knowing I need to go to convention, would either move my stuff or let me move when I comes back..Btw,.No one called me in the day