Europe Hotel & Spa

Hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Sat, Mar 14
Sun, Mar 15
March 2026
April 2026
Nestled near Zermatt-Matterhorn Ski Paradise, Europe Hotel & Spa invites you to unwind in style. Treat yourself to a rejuvenating spa treatment or enjoy the serene garden views from the terrace while connecting with free in-room WiFi.
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Massage/treatment rooms
  • Airport shuttle

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$473 nightly
$502 total
Mar 31 - Apr 1
Total with taxes and fees

Why we love this property

Spa escape retreat
A full-service spa indulges with facials, massages, and body treatments. Relaxation continues in the sauna, hot tub, and steam room amid garden views.
Breakfast and dining
This hotel offers a restaurant, a bar, and free continental breakfast to start the day. Culinary choices provide something for every palate.
Sleep in luxury
Wrapped in complimentary bathrobes, guests can enjoy nightly turndown service. Each room features a minibar for convenient refreshments.

Room options

Showing 7 of 7 rooms
Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing
Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing
Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing
Family Double Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Family Double Room, 1 Double Bed with Sofa bed

Exceptional

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Sofa bed - double
Bathrobes
Hair dryer
Minibar
  • 388 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed
Classic Double Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Classic Double Room | Minibar, in-room safe, desk, soundproofing
Classic Double Room | Minibar, in-room safe, desk, soundproofing
Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

Exceptional

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Minibar
Daily housekeeping
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed
Design Double Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Design Double Room | Minibar, in-room safe, desk, soundproofing
Design Double Room | Minibar, in-room safe, desk, soundproofing
Design Double Room | Minibar, in-room safe, desk, soundproofing

Design Double Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
Flat-screen TV
Bathrobes
Hair dryer
Minibar
Daily housekeeping
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed
Design Double Room, Mountain View | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing
Design Double Room, Mountain View | Minibar, in-room safe, desk, soundproofing

Design Double Room, Mountain View

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Hair dryer
Minibar
Daily housekeeping
Wardrobe or closet
  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed
Design Superior Family Room | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Design Superior Family Room | Minibar, in-room safe, desk, soundproofing
Design Superior Family Room | Children's theme room
Design Superior Family Room | Living area | Flat-screen TV

Design Superior Family Room

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Hair dryer
Minibar
Daily housekeeping
Wardrobe or closet
  • 516 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
Panoramic Suite | Deep soaking bathtub
Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Panoramic Suite | Minibar, in-room safe, desk, soundproofing
Panoramic Suite | Children's theme room

Panoramic Suite

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Bathrobes
Hair dryer
Minibar
Daily housekeeping
Wardrobe or closet
  • 775 sq ft
  • Sleeps 2
  • 1 King Bed
Superior Double Room, 1 Double Bed, Mountain View | Bathroom sink
Superior Double Room, 1 Double Bed, Mountain View | Minibar, in-room safe, desk, soundproofing
Superior Double Room, 1 Double Bed, Mountain View | Living area | Flat-screen TV
Superior Double Room, 1 Double Bed, Mountain View | View from room

Superior Double Room, 1 Double Bed, Mountain View

Exceptional

Highlights

Soundproofed
Heating
Flat-screen TV
Separate bedroom
Bathrobes
Hair dryer
Minibar
Daily housekeeping
  • Mountain view
  • 516 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
Riedstrasse 18, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Furi Ski Area - 1 min walk - 0.1 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km

Getting around

  • Sion (SIR) - 24.2 miles/38.9 km
  • Geneva International Airport (GVA) - 80 miles/128.7 km
  • Zermatt Gornergratbahn Station - 11 min walk
  • Zermatt Station - 12 min walk
  • Zermatt (QZB-Zermatt Train Station) - 12 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hotel Post Zermatt - ‬8 min walk
  • ‪Brown Cow Pub - ‬8 min walk
  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Old Zermatt - ‬2 min walk
  • ‪Parkhotel Beau Site - ‬5 min walk

About this property

Europe Hotel & Spa

Europe Hotel & Spa offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. You can grab a bite to eat at the restaurant and visit the spa to be pampered with hot stone massages, facials, or mani/pedis. Other highlights include an indoor pool, a bar/lounge, and a hot tub.

At a glance

Hotel size

    • 38 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • The front desk is open daily from 7 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Transfers

    • Airport shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Skiing nearby

Working away

  • Conference space

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Ski storage

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials, and body treatments.

Dining

Onsite venue - This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 75.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per pet, per night

Policies

This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt

Frequently asked questions

Does Europe Hotel & Spa offer free cancellation for a full refund?

Yes, Europe Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Europe Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Europe Hotel & Spa?

Yes, pets are welcome. There's a charge of CHF 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Europe Hotel & Spa?

Sorry, there's no onsite parking at Europe Hotel & Spa.

Is airport shuttle service offered by Europe Hotel & Spa?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Europe Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

What is there to do at Europe Hotel & Spa and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for hiking and mountain biking. Indulge in a treatment at the spa and soothe your senses in the hot tub. Europe Hotel & Spa also has an indoor pool, a sauna, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Europe Hotel & Spa?

Yes, there's an onsite restaurant.

What's the area around Europe Hotel & Spa like?

Europe Hotel & Spa is a short 1-minute walk from Zermatt - Furi and 9 minutes' walk from Zermatt–Sunnegga Funicular.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Europe Hotel & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.6

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with a wide variety of options and sumptuous spreads. (10 reviews)
  • The spa facilities were world-class, with a relaxing sauna, steam room, and rejuvenating massage. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffBreakfastRoomBedViewSpa

10/10 Exceptional

Wonderful hotel.
3-night trip

10/10 Exceptional

The hotel is absolutely spectacular. The location is perfect, the rooms are very comfortable, the spa is well-equipped, the breakfast has absolutely everything, and the shuttle service is punctual. The only drawback is that the concierge doesn't handle restaurant reservations.
Fabricio, 2-night trip

10/10 Exceptional

Excellent scenery and services , will definitely come back again!
2-night trip

10/10 Exceptional

A great place
JONATHAN, 2-night trip

10/10 Exceptional

The best hotel in Zermatt. The staff were so hospitable and friendly, the facilities were well-maintained and clean (we especially loved the wellness facilities) and enjoyed a Matterhorn view from our room. Loved every bit of our stay.
Koreen, 1-night trip

10/10 Exceptional

What a fantastic stay! We were so impressed with the hotel and spa and staff and breakfast! Would definitely recommend to people and stay again.
Kamil, 2-night trip

10/10 Exceptional

Such a lovely family hotel. Great design, super comfortable beds and lovely staff.
tina, 1-night trip

10/10 Exceptional

Very beautiful cozy hotel. Staff super friendly. Rooms very clean and beautiful. We stayed in family room and we loved it. Shuttle was available to the train station. Absolutely loved our stay.
Xxx, 1-night trip

10/10 Exceptional

Nice
HAMAD, 1-night trip

10/10 Exceptional

We had a lovely stay. The rooms were well-appointed and we were treated to a view of the Matterhorn from our room. We enjoyed a relaxing drink at the bar patio where the staff was very accommodating. The breakfast offered a wide variety of items. A wonderful stay all around.
Sarah, 1-night trip

10/10 Exceptional

Excellent!!! Renovated and excellent location. Wonderful breakfast. For sure, I will come back next time.
Demetrius, 1-night trip

10/10 Exceptional

Excellent!

A wonderful stay. The staff were very helpful & friendly. Lots of lovely touches throughout the hotel, great spa too.
Jenny, 3-night trip

10/10 Exceptional

Above all, the staff were very helpful and friendly. Beyond that, I had a weeklong stay, and the hotel is a short walk to the Matterhorn gondola, restaurants, bars, everything.Very pleased with this stay.
Raul, 8-night trip

10/10 Exceptional

Absolutely beautiful hotel! Highly recommended ❤️😃🙏
Farid, 3-night trip

10/10 Exceptional

Best Hotel with the Best View & Amazing Staff!!
Samir, 2-night trip

10/10 Exceptional

The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
Michael, 2-night trip

10/10 Exceptional

Staff was amazing and so friendly!! Hotel was top notch!!! Loved it!!!
TRACY, 1-night trip

10/10 Exceptional

Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items.
Marina, 2-night trip

10/10 Exceptional

Hotel gem in the center of Zermatt

Excellent hotel well located right in the center of Zermatt. Well appointed rooms, very good breakfast and dinner, attentive service. Highly recommended.
Martin, 2-night trip

10/10 Exceptional

Good
QUN, 3-night trip

10/10 Exceptional

Closer to a lot of things and more convenient for me and my friends
Shiela, 2-night trip

10/10 Exceptional

Excellent service. Beautiful room

My family
Lok Man, 2-night trip

10/10 Exceptional

Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :)
Krithika, 1-night trip

10/10 Exceptional

Recently updated. Nice view of Matterhorn from breakfast.
Mark, 2-night trip

10/10 Exceptional

Amazing stay

Amazing hotel and we opted for the mountain view which had the best view of the Matterhorn - especially at night. Obviously this depends on whether its clear or not. The hotel staff were very friendly and helpful.
Jennifer, 1-night trip