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Serena Suite Park Hotel

Photo gallery for Serena Suite Park Hotel

Seasonal outdoor pool
Free self-parking
Room amenity
Breakfast and lunch served, international cuisine
Room amenity

Overview of Serena Suite Park Hotel

Serena Suite Park Hotel

3.5 star property
3.5-star hotel in La Serena with restaurant and bar/lounge

6.0/10 Good

3 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
Map
Ruta 5 Km 470, La Serena, 1700000

Guests rated this location 6.0/10

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 2 spa tubs
  • Fitness centre
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Room service
  • Room service
  • Conference centre
  • Business centre
  • Area shuttle
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Elqui Valley - 5 min drive

Getting around

  • La Serena (LSC-La Florida) - 7 min drive
  • Area shuttle (surcharge)

Restaurants

  • McDonald's - 19 min walk
  • Starbucks - 12 min walk
  • The Coffee House - 13 min walk
  • Café Bonafide La Serena - 11 min walk
  • Johnny Rockets - 13 min walk
Map

About this property

Serena Suite Park Hotel

A great choice for a stay in La Serena, Serena Suite Park Hotel is only 4.5 mi (7.2 km) from the airport. You can splash around at the seasonal outdoor pool, grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include 2 hot tubs, a fitness centre and a hot tub.

Languages

Catalan, English, Spanish

At a glance

Hotel size

  • 38 rooms

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Basketball

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • 2 hot tubs
  • Sauna

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • Catalan
  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast and lunch.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for USD 18 per night
  • Rollaway beds are available for USD 18 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from December to March

Policies

<p>This property accepts credit cards.</p>

Also known as

Hotel Serena Suite
Serena Suite
Serena Suite Hotel
Serena Suite Park
Serena Suite Park Hotel Hotel
Serena Suite Park Hotel La Serena
Serena Suite Park Hotel Hotel La Serena

Frequently asked questions

Does Serena Suite Park Hotel offer free cancellation for a full refund?
Yes, Serena Suite Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serena Suite Park Hotel?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Serena Suite Park Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Serena Suite Park Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Serena Suite Park Hotel?
You can check in starting at 3 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Serena Suite Park Hotel?
No, this hotel doesn't have a casino, but Coquimbo Casino (7-min drive) is nearby.
What is there to do at Serena Suite Park Hotel and nearby?
On-site recreation at Serena Suite Park Hotel includes basketball. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include a seasonal outdoor pool and a sauna. Serena Suite Park Hotel also has a fitness centre and a garden.
Are there restaurants at or near Serena Suite Park Hotel?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Mi Café (13-min walk), The Coffee House (15-min walk) and Rustico Sangucheria (2.3 mi).
What's the area around Serena Suite Park Hotel like?
Serena Suite Park Hotel is located a short 14-minute walk from Mall Plaza La Serena.

Reviews

6.0

Good

6.7/10

Cleanliness

6.0/10

Staff & service

5.3/10

Property conditions & facilities

Reviews

2/10 Poor

Horrible y déspotas
Horrible. No respetaron la reserva ni el precio. Tuve que conducir a las 01.30 hasta otro hotel
Patricia, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

hola! por favor me deje dinero en la caja fuerte! q debo hacer?
Verified Hotels.com guest review

8/10 Very good

Hotel cómodo y simple.
Muy buena estadía.
Verified Hotels.com guest review