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1 room, 2 adults

Mercure Hotel MOA Berlin, Berlin

4-starHotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Free WiFi
Stephanstrasse 41, Berlin, BE, 10559, Germany

4-star hotel with restaurant, connected to a shopping center, near Grips-Theater
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Good property, all amenities were fantastic and as a plus there is an Edeka Market right…Feb 19, 2020
  • I had an issue with the room advertisment, I was "forced" by the web site to get 2 rooms…Feb 13, 2020

Mercure Hotel MOA Berlin, Berlin

from $76
  • Privilege, Double Room, 1 Double Bed
  • Standard Double Room, 1 Double Bed
  • Standard Double Room, Multiple Beds
  • Executive Suite, 1 King Bed
  • Standard Room, 1 Twin Bed

What’s around Mercure Hotel MOA Berlin, Berlin

Landmarks

  • In Mitte
  • Reichstag Building - 37 min walk
  • Victory Column - 32 min walk
  • Grips-Theater - 20 min walk

Getting around

  • Tegel Airport (TXL) - 8 min drive
  • Berlin (BER-Brandenburg) - 39 min drive
  • Schoenefeld Airport (SXF) - 36 min drive
  • Berlin Central Station - 28 min walk
  • Jungfernheide Station - 6 min drive
  • Berlin-Gesundbrunnen Station - 7 min drive
  • Birkenstrasse U-Bahn - 3 min walk
  • Westhafen Station - 6 min walk
  • Westhafen U-Bahn - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 336 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. This property’s parking facility is located at Birkenstraße 21, 10559 Berlin.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 3 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking * on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals on site
  • Hiking/biking trails on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 40
  • Conference space
  • Conference space size (feet) - 80730
  • Conference space size (meters) - 7500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • German
  • Polish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Yard
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

MOA.EAT - This restaurant serves breakfast, lunch, and dinner.

Mercure Hotel MOA Berlin, Berlin’s small print

Also known as

  • Best Western Berlin Moa
  • Moa Hotel Berlin
  • Mercure Hotel MOA Berlin Hotel Berlin
  • Mercure Hotel MOA Berlin
  • Mercure Hotel MOA
  • Mercure MOA Berlin
  • Mercure MOA
  • Best Western Hotel Moa Berlin
  • Best Western Moa Berlin
  • Best Western Premier Berlin
  • Mercure Hotel MOA Berlin Hotel
  • Mercure Hotel MOA Berlin Berlin
  • Best Western Premier Moa Hotel
  • Hotel Moa Berlin
  • Moa Berlin

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs EUR 15 per day with in/out privileges

Rollaway beds are available for EUR 20 per night

Buffet breakfast is offered for an extra charge of EUR 18 for adults and EUR 9 for children (approximately)

Pets are allowed for an extra charge of EUR 25 per pet (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mercure Hotel MOA Berlin, Berlin

  • Does Mercure Hotel MOA Berlin offer free cancellation for a full refund?
    Yes, Mercure Hotel MOA Berlin does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mercure Hotel MOA Berlin?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mercure Hotel MOA Berlin?
    Yes. Self parking costs EUR 15 per day.
  • Are pets allowed at Mercure Hotel MOA Berlin?
    Yes, cats and dogs are welcome, with a limit of 3 per room. There's a charge of EUR 25 per pet, per day.
  • What are the check-in and check-out times at Mercure Hotel MOA Berlin?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Mercure Hotel MOA Berlin?
    Yes, there's an onsite restaurant. Nearby restaurants include Dicker Engel (3-min walk), Tirrée (4-min walk), and Mamas Food Manufaktur (6-min walk).
  • What is there to do near Mercure Hotel MOA Berlin?
    Recommended spots to visit include Grips-Theater (1.1 mi), Victory Column (1.6 mi), and Reichstag Building (1.9 mi).

Recent reviews

Superb 9.0 From 906 reviews

Good 6.0
No Parking
When arriving at the hotel the parking garage was completely full and the people outside were not helpful on where there was additional parking. We had to drive around for almost an hour before finding parking at a nearby mall. They were having an event and didn't have enough parking for guests. We did get a free upgrade but they did start drilling in our area around 8:25 am in the morning. The rooms were nice and clean but the overall experience was disappointing.
Peter, us1 night business trip
Good 6.0
I was lost in the shuffle somehow
They could not find my pre-paid reservation for nearly 20 minutes. They finally gave me a key that did not work so they gave me a second key that opened a room already with guests staying in the room! Then they gave me a key to my room. All that said, the new beds in the renovated rooms are not comfortable. It's like sleeping on a celophane sheet and the pillowcases don't hold the pillows. Very strange and not restful. Oh, if you want English TV forget about it. Russian, Turkish, German, Arabic yes but not English (other than news but that gets old after a bit).
Tom, us1 night business trip
Exceptional 10.0
Great hotel, excellent service
The hotel was beautiful and we got an excellent deal for the three nights we stayed there. The facilities were clean and up to date, the room was comfortable and the service was wonderful- the check in woman with the blonde hair and long eyelashes was very kind, as was everyone else! I would stay here again in a heartbeat.
Maggie, us3 night romance trip
Exceptional 10.0
Very nice
JORGE, us3 night family trip
Exceptional 10.0
So impressed! Highly recommend
Staff was friendly and helpful and spoke English. Check in was fast. Parking offered for a fee in the attached parking garage. There is street parking available but it was full the whole time we were there, so I recommend just counting on having to use the garage. Sliding glass doors to the reception desk of the hotel only steps from where I parked (park on the top floor). Rooms were upscale and clean and bathroom was spotless. Plenty of room for an extended stay. Closet with a safe. Showers were hot and blow dryer is provided as are plenty of towels and the usual complimentary soap/shampoo. Called the desk and asked for extra blanket and it was brought immediately to the room wit a smile. How often does that happen! The bed was comfortable and the comforter was is fluffy, light yet warm. I use down pillows at home so I usually hate hotel pillows but these were actually very good I’m saying that because I can’t remember them at all and if they were uncomfortable, I would have noticed. Mints were on each bedside when we got there, nice touch. The room was whisper quiet and the black out curtains worked perfectly. The view our the window was beautiful. Heck the window was beautiful. At first glance it looks as if the are normal height but the actual extend up past the wall nearly 20 to the ceiling. I especially liked that you could open them if you liked, so I did, just because I could, to take unobstructed pictures of the view. Slept great and woke well rested and
Melissa, us1 night family trip
Fair 4.0
Very good
Sunethra, us2 night trip with friends
Very Good 8.0
Receptionist was not helpful
The room is spacious and clean and quiet. Typical Mercure standard. Location is ok, have a big supermarket on the ground floor, near the subway station. Not very near downtown, about 15min to main station (with connection subway). Staffs are friendly and helpful, except for the one on duty at night. Our room has issue with hot water at night - bathroom sink has hot water but the shower does not. We called the reception and the response was very unhelpful: We sure we have hot water in all rooms. We asked him to come to the room and checked for himself, he said No, that they should have hot water, and if not, there's nothing he could do about it so no need to go to the room and check. We asked so what would be the solution now to the hot water issue, he said nothing much he could do at this hour. Such a response from a hotel staff to a hotel guest's concern.
us1 night romance trip
Exceptional 10.0
Great location!
Needed a place to spend the night close to Tegel Airport. This hotel was perfect for my wife and I. Taxi/Uber drive the airport is about 10 min. Would stay here again
Frank, us1 night romance trip
Exceptional 10.0
Good hotel at great price
The hotel is nice and clean. Room is spacious. Really at 4* standard for Mercue and worth the money. Check in and check out are quick. Have storage room for your luggage. The only downside, which is not hotel issue, is the nearest U9 station does not have elevator or escalator. If you have luggage, you will need to carry them up/down stairs - for me it is a big challenge. Rest is fine with this hotel. Will stay again (if we have less luggage).
us1 night romance trip
Exceptional 10.0
Nice clean hotel near Tegel Airport
We only stayed for one night before very early flight out of Tegel Airport. Very clean and spacious family room for the three of us that included a king bed and sofa bed which was all made up and ready to use when we entered the room. Staff were all friendly and very helpful!
Stephanie, us1 night family trip

Mercure Hotel MOA Berlin, Berlin

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