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Holiday Inn Tulum by IHG

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Located near Tulum National Park, Selina Tulum Downtown offers a vibrant stay with public WiFi. Begin your day with breakfast and explore the nearby Mayan Ruins.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
  • In-room climate control (air conditioning)
$52 nightly
The total price is $66
Jun 5 - Jun 6
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom (Jungle View)

Suite, 1 Bedroom (Jungle View) | Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 Bedroom (Jungle View)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Jungle View)

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed (Jungle View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Outdoor Private Pool)

Suite, 1 King Bed (Outdoor Private Pool) | Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed (Outdoor Private Pool)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 King Bed, Pool View

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Suite, 1 King Bed, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Pool View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Pool View

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room, 2 Double Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, Select Comfort beds, desk, laptop workspace

Standard Room

  • Sleeps 1
  • 1 Twin Bed

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8.6 out of 10, Excellent, 377 reviews
$82 nightly
The price is $103
Jun 16 - Jun 17
Total with taxes and fees
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About the neighborhood

Map
Avenida Coba S/N tulum Centro Colonia, Huracanes 77760, Tulum, QROO

What's nearby

  • Dos Aguas Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Cenote Calavera - 3 min drive - 2.2 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Tulum National Park - 6 min drive - 3.9 km

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive
  • Cancun Intl. Airport (CUN) - 89 min drive
  • Airport shuttle

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪El Capitán - ‬4 min walk
  • ‪La Coqueta - ‬2 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Papaya Pizza & Co - ‬5 min walk

About this property

Holiday Inn Tulum by IHG

When you stay at Holiday Inn Tulum by IHG, you'll be just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. This luxurious hotel is also within a short drive of Tulum Beach and Xel-Há Park.

At a glance

DONE

Hotel size

    • 108 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekend mornings 7:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2022
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Smooth flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

Freshen up

  • Hydromassage showerhead
  • Shower only
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Mobile key entry

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 250 to 600 for adults, and MXN 250 to 600 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 3630 per stay
  • Pets are allowed for an extra charge of MXN 600 per pet (may vary based on length of stay), plus a one-time cleaning fee of MXN 500

Parking

  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel Bakal Tulum

Selina Tulum Downtown

Holiday Inn Tulum Downtown

Holiday Inn Tulum By IHG Hotel

Holiday Inn Tulum By IHG Tulum

Holiday Inn Tulum Downtown by IHG

Holiday Inn Tulum By IHG Hotel Tulum

Frequently asked questions

Is there a pool at Holiday Inn Tulum by IHG?

Yes, there's an outdoor pool.

Are pets allowed at Holiday Inn Tulum by IHG?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of MXN 600 per pet, per night, and there's also a deposit of MXN 3630 per stay. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Tulum by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Tulum by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Holiday Inn Tulum by IHG and nearby?

Holiday Inn Tulum by IHG has an outdoor pool and a fitness center.

Are there restaurants at or near Holiday Inn Tulum by IHG?

Yes, there's an onsite restaurant.

What's the area around Holiday Inn Tulum by IHG like?

Holiday Inn Tulum by IHG is a short 19-minute walk from Jaguar Park and 13 minutes' walk from Hunab Lifestyle Center.

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Reviews

Holiday Inn Tulum by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The pool was tranquil, clean, and a great place to relax, with some guests even enjoying it immensely. (7 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

The rooms were clean and proper, and staff was super friendly and accommodating. I also liked how walkable this location was to many spots in downtown! As a solo traveler I felt safe the entire time here.
Doria, 5-night trip
Verified

8/10 Very good

We loved the restaurant. During our 10 day stay, they always made sure we had all we needed. Special thanks to William in the afternoon by the pool… always made sure we had water!
Cynthia, 8-night trip
Verified

6/10 Good

The friendly staff made check-in a breeze. The underground parking is narrow and low, but our rental car fit. We apprecaite teh close proximity to Avenida Tulum, the restaurants, supermarket, and ADO bus terminal.
Windy, 1-night trip
Verified

10/10 Exceptional

Staff was great, cleaning was great, location was perfect. Ventscouldhave worked better
Anna, 5-night trip
Verified

10/10 Exceptional

Beautiful hotel ! The staff is super friendly specially Sam. definitely would came back!
Jesus, 1-night trip
Verified

6/10 Good

Hi! The staff especially Laura at the front desk was very nice and helpful with the little problems we had with our room. We had a room that the door didn’t lock, so everyone could open our door room and come in at anytime. The repair crew were super quick for the repairs and the staff upgraded our room free of charge to accommodate our experience at their hotel. Would recommend.
Albert, 2-night trip
Verified

10/10 Exceptional

Great place to stay! Very nice accommodations, very friendly staff. I loved staying here. Walking distance to the centro where you will find lots of stores and restaurants. Very safe area. Only 8 mins drive to the Tren Maya station and 10 min drive to the beach. Highly recommend
Myrna, 1-night trip
Verified

8/10 Very good

Staff were all lovely and very helpful. Balcony was a little dirty on the floor, shower wasn't great in terms of water pressure but the size was bigger than most hotels. Hotel was quiet in terms of guests and no beer buckets were available in the rooftop bar as advertised in the elevators. Overall would recommend
jema, 3-night trip
Verified

10/10 Exceptional

I thoroughly enjoyed my stay at the Holiday Inn, the staff were excellent, check in was fast and easy. They let me check in early and gave a late checkout. Much better than Holiday Inn’s in the U.K. Rooms were a good size, with a coffee machine and tv, water pressure was really good, and the clock had a usb port. So good I stayed an extra night. . Only thing that would be beneficial would be a mini fridge in the room, although the staff did find me a fridge. Highly recommended
Sandra, 1-night trip
Verified

10/10 Exceptional

I enjoyed the pool. I enjoyed the hotel. It was clean. The only thing that was terrible was the bathroom. The toilet kept clogging when it flush right but staff was great and it was clean.
Alicia, 8-night trip
Verified

10/10 Exceptional

The staff is great here-on and off desk, they are kind and attend to your needs. There is still renovation going on but it did not really bother me. The pool was tranquil and not too many people going there, plus they have a gym & balconies. The location is prime and I can't complain for the price I got in a package.
Aniqa, 3-night trip
Verified

8/10 Very good

The shower head was spraying water outside of the shower. The previous maintenance was tacky. It was fixed and manageable but still needs a new head. The front desk personnel were very friendly and helpful during our stay.
Cynthia A., 3-night trip
Verified

8/10 Very good

Overall had a good stay here. Rooms were smaller but adequate. Wifi was good and steady. The space was lacking a few things like a mini fridge and a safe. A few maintenance things such as the chain lock was falling off the wall and the shower faucet needs a thermostatic valve to help control the water temperature as it was very inconsistent (cold then scalding). The only other issue was the parkade. It was not access controlled, so not really any different than parking on the road. The entrance and exit are extremely narrow so if you've rented a larger vehicle, it will be VERY tight. We also could not find our way up to the hotel from within the parkade (still under construction) so we had to walk around each day. Hotel location is very convenient for cars as it's at the crossroads of the 2 major roads for daytrips but a bit of a walk to restaurants...would be great if they had bicycles onsite. Bank with cash machine was just the next door. Overall, happy with our stay.
Renee, 4-night trip
Verified

10/10 Exceptional

Everything was very nice and we enjoyed it!
Katherine, 1-night trip
Verified

8/10 Very good

It’s a good hotel but could be cleaner.
Nina, 2-night trip
Verified

10/10 Exceptional

This was a nice, clean, new hotel with new pools. It is really nice.
Joseph, 2-night trip
Verified

8/10 Very good

I like the convenience of the location. Its close by the supermarket and shops.
Emile, 6-night trip
Verified

10/10 Exceptional

Clean and bright
Felix, 3-night trip
Verified

8/10 Very good

Just to spend the night
Alejandro, 1-night trip
Verified

6/10 Good

The room was nice but we couldn’t get a key because their system was down. Also no washcloth in the bathroom and no do not disturb sign for the door so maid woke us up .
Shelia, 1-night trip
Verified

10/10 Exceptional

Nice pool. Good internet. Helpful staff.
James, 4-night trip
Verified

6/10 Good

Not a true Holiday Inn, bedding not at standard for a Holiday Inn. Clean, not bad at all but it did not feel like a Holiday Inn. Expedia says there’s 50% off on airport transfers but there’s no service
Javier, 2-night trip
Verified

6/10 Good

Toilet doesn’t flush. It took a bit longer to fix, but it should be checked before guests checking in.
Qiang, 1-night trip
Verified

6/10 Good

Pool was very nice and people in restaurant too. Prices a bit high though. They did not follow up with me properly with my arrival. Proper arrangements were not made FOR transportation. Upon arrival at my room the air conditioning was not working. They did give me another room though. Just a bit frustrating.
Kathi, 14-night trip
Verified

10/10 Exceptional

Perfect for us

This hotel is located towards the end of the main road where all the action happens, however we need it a quiet hotel with a pool for our children. The hotel has recently opened up so it is basically brand new and they're doing a few final touches. It has an underground parking garage, a beautiful pool and greenery around it. Super clean, comfortable, quiet and affordable. We walked to the main square plaza and it took us about 15 minutes, nearby you find lots of food options, a supermarket across the street, a few ATM/banks and the Tulum ruins are one traffic light away from the hotel.
Jorge, 1-night trip