Hotel AquaCity Mountain View

Photo gallery for Hotel AquaCity Mountain View

Primary image
Waterslide
4 indoor pools, 3 outdoor pools
4 indoor pools, 3 outdoor pools
Standard Double Room | View from room

Overview of Hotel AquaCity Mountain View

Hotel AquaCity Mountain View

4.0 star property
Poprad ski hotel with 3 outdoor pools and free water park

9.0/10 Superb

28 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
Map
Sportová 1397/1, Poprad, 05801
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • 4 indoor pools and 3 outdoor pools
  • Free water park
  • Free children's club
  • Free train station pick-up
  • Ski storage
  • Ski passes
  • 3 outdoor tennis courts
  • Fitness centre
  • Sauna
For families
  • Free cots/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

Getting around

  • Poprad (TAT-Poprad - Tatry) - 6 min drive
  • Kosice (KSC-Barca) - 80 min drive
  • Velka Lomnica Studeny Potok Station - 6 min drive
  • Stary Smokovec Station - 12 min drive
  • Poprad Tatry Station - 15 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Ski shuttle (surcharge)

About this property

Hotel AquaCity Mountain View

4-star family-friendly hotel near the airport
Take advantage of a free breakfast buffet, free water park access and a round-trip airport shuttle at Hotel AquaCity Mountain View. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a ski shuttle, ski passes and ski storage. Treat yourself to a facial, a massage or a body scrub at Fire&Water Wellness&Spa, the on-site spa. The on-site buffet restaurant, High Tatras Restaurant, features local cuisine. Enjoy the gym, as well as activities, such as beach volleyball and ice skating. Free in-room WiFi is available to all guests, along with a swim-up bar and a poolside bar.
You'll also find perks such as:
  • 3 outdoor pools and 4 indoor pools, with a swim-up bar
  • Free self-parking
  • Free train station pick-up, bike hire and 3 outdoor tennis courts
  • Multilingual staff, a billiards/pool table and massage treatment rooms
Room features
All guest rooms at Hotel AquaCity Mountain View have thoughtful touches, such as dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with bidets and shower/bath combinations
  • LCD TVs with satellite channels
  • Balconies, coffee/tea makers and daily housekeeping

Languages

Czech, English, German, Polish, Russian, Slovak, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5 AM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Free train station pickup*

Off-site

  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground

What to do

  • Beach volleyball
  • Ice skating
  • Pool table
  • Hiking/biking trails nearby
  • Segway hire/tours nearby
  • Sledging nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Ski storage

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • 4 indoor pools
  • Free water park
  • Full-service spa
  • Hot tub
  • 3 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Czech
  • English
  • German
  • Polish
  • Russian
  • Slovak
  • Ukranian

Ski

  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Fire&Water Wellness&Spa has 5 treatment rooms. Services include hot stone massages, sports massages, Thai massages and facials. The spa is equipped with a sauna, a spa tub and a steam room. The spa is open daily. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

High Tatras Restaurant – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 1.50 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 10 per vehicle (one way)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for EUR 70.0 per night

Pets

  • Pet deposit: EUR 13 per night
  • Pets are allowed for an extra charge of EUR 13 per pet, per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on site.

This property accepts major credit cards. Cash is not accepted.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Mountain View Hotel Poprad
Mountain View Poprad
Hotel AquaCity Mountain View Poprad
AquaCity Mountain View Poprad
AquaCity Mountain View
Aquacity Mountain View Poprad
Hotel AquaCity Mountain View Hotel
Hotel AquaCity Mountain View Poprad
Hotel AquaCity Mountain View Hotel Poprad

Frequently asked questions

Does Hotel AquaCity Mountain View offer free cancellation for a full refund?
Yes, Hotel AquaCity Mountain View does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel AquaCity Mountain View?
As of 2 Oct 2022, prices found for a 1-night stay for 2 adults at Hotel AquaCity Mountain View on 9 Oct 2022 start from $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel AquaCity Mountain View?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel AquaCity Mountain View?
Yes, there are 4 indoor pools, 3 outdoor pools and a children's pool.
Are pets allowed at Hotel AquaCity Mountain View?
Yes, dogs are welcome. There's a charge of EUR 13 per pet, per night, and there's also a deposit of EUR 13 per night. Food and water bowls are available.
Is parking offered on site at Hotel AquaCity Mountain View?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel AquaCity Mountain View?
Yes, an airport shuttle is available. The charge is EUR 10 per vehicle one way.
What are the check-in and check-out times at Hotel AquaCity Mountain View?
You can check in from 2 PM - 5 AM. Check-out time is 10 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel AquaCity Mountain View and nearby?
Have fun with winter activities such as ice skating and in warmer months, improve your game at the on-site tennis courts. Additional recreation nearby includes segway hire. Enjoy a treatment at the spa and a relaxing soak in the hot tub after a day out and about. This hotel also offers 4 indoor and 3 outdoor swimming pools. Hotel AquaCity Mountain View also has a sauna and a steam room.
Are there restaurants at or near Hotel AquaCity Mountain View?
Yes, High Tatras Restaurant offers local cuisine. Nearby restaurants include Lujza Restaurant (8-min walk), La Primavera (8-min walk) and Slovensko (9-min walk).
Does Hotel AquaCity Mountain View have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel AquaCity Mountain View like?
Hotel AquaCity Mountain View is a short 6-minute drive from Poprad (TAT-Poprad - Tatry) and 12 minutes' walk from Tatra Gallery.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

9.0/10

Amenities

8.9/10

Property conditions & facilities

9.3/10

Eco-friendliness

6/10 Good

1st visit to hotel - could be better
It took entirely too long to check in. Clerk insisted on my passport even though I provided my residency card. Hall carpets need cleaning and it is too muggy in hallways, need better ventilation. Dinner and breakfast were great and wait staff was fantastic. We put out notice for breakfast room service at 20:30 but it was still hanging on door in morning. Don't offer this service if you aren't going to follow your own rules. Air conditioning was turned off and there was no ventilation in room. Thank goodness there was an oscillating fan in room. Bartender at cocktail longue on 1st floor was great. Lavender cocktail was very nice. You need to build a walkway from parking area so people can safely walk to hotel.
Cynthia D, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Half-board hotel with heated pools
Hotel with indoor and outdoor heated pools features a 38-degree outdoor pool that will keep you entertained. Very good breakfast and good dinner
ofer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice
very nice hotel. The room has a smell of cigarettes but beside that everything was ok.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Many thanks.
Great staff, location, and service.
Andy, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thanks, good hotel
Arsen, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

No air conditioners Very hot
Fung Yee, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastik
barak, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review