Premier Luxury Mountain Resort

Property class: 5 and above
Ski hotel with free ski shuttle, near Bansko Ski Resort

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Premier Luxury Mountain Resort features a free ski shuttle and puts you within a 10-minute walk of Bansko Ski Resort. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Amvrosia, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a poolside bar. Ski passes, storage, rentals, and lessons are also available.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
$139 nightly
The total price is $154
Nov 26 - Nov 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room

  • Resort view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

Deluxe Apartment

  • Resort view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Deluxe Apartment, 2 Bedrooms

  • Resort view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed

Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View

  • Mountain view
  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

Premier Room

  • Mountain view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Futon

Double Room (Alpine Deluxe Room, Mountain View)

  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
11 Karamanitza str., Bansko, 2770

What's nearby

  • Bansko Ski Resort - 5 min walk - 0.5 km
  • Bansko Gondola Lift - 12 min walk - 1.0 km
  • Vihren - 13 min walk - 1.2 km
  • Museum of Otets Paisii Hilendarski - 18 min walk - 1.6 km
  • Holy Trinity Church - 3 min drive - 1.9 km

Getting around

  • Sofia Airport (SOF) - 147 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Space Zone - ‬6 min walk
  • ‪Мотиката - ‬10 min walk
  • ‪Kempinski Hotel Grand Arena The Gallery Restaurant - ‬8 min walk
  • ‪The House - ‬9 min walk
  • ‪Pilay - Fried Chicken - ‬8 min walk

About this property

Premier Luxury Mountain Resort

  • Premier Luxury Mountain Resort features a free ski shuttle and puts you within a 10-minute walk of Bansko Ski Resort. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Amvrosia, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a free kid's club, and a poolside bar. Ski passes, storage, rentals, and lessons are also available.

At a glance

Hotel size

    • 93 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*
    • Free children's club

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle (available 24 hours)*

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

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Reviews

Premier Luxury Mountain Resort Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

9.0

Staff & service

8.6

Property conditions & facilities

Popular mentions

Service staff
Amenities
Location
Food

Reviews

Verified review

10/10 Exceptional

Amazing facilities, friendly staff, great value.
Verified review

10/10 Exceptional

Close to slopes, amazing room great buffet breakfast and shuttle service every 15 min to slopes and back is great addition.
Verified review

10/10 Exceptional

Great Resort

I found the Premier to be a very nice resort with good amenities.
Verified review

8/10 Very good

Better than expected!

The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income. 2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers
Verified review

10/10 Exceptional

Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.
Verified review

8/10 Very good

V
Verified review

10/10 Exceptional

Nice
Verified review

6/10 Good

Dated, not 5 star, friendly staff, bad breakfast
Verified review

8/10 Very good

They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.
Verified review

8/10 Very good

Nothing special, just decent

Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.
Verified review

8/10 Very good

Temiz biraz eski bir otel
Verified review

8/10 Very good

Personeller harika ; her konuda yardımcı olmak için uğraşıyorlar. Çok da kibarlar . Odalar temizdi . Tek problem yarım pansiyonda dahi akşam yemeklerinde su dahil her içecek ücretli . Kahvaltıda da saat 10 olunca 3-5 dk içinde herşeyi topluyorlar
Verified review

4/10 Fair

Öncelikle ön büro personeli ve bellboy'lar çok yardımcılardı. İlk geldiğimiz gün otelde ne İnternet vardı ne de oda telefonu çalışıyordu. Eşimin haftada bir yapması gereken iğnesi soğuk zinciri kırmadan Bansko’ya kadar getirdik. Otel odamızın buzdolabı ça lışmadığı icin ilacı resepsiyonun tavsiyesi uzerine lobi barın buzdolabına koyduk. 4 gun orada idi. Gidip geldikçe bakıyorduk orada idi. Sali günü aksam iğneyi yapması gerekn gun baktığımızda ise yerinde yeller esiyordu. Güvenliği çağırdım kameralara bakmak istedim. Güvenlik yardimci olacağını bizim odamıza gitmemizi ve bize geri dönüş yapacaklarını söyledi.barda çalışan Altan bey cok yardimci oldu. İnce ince aradık. Hatta o söyledi kameralardan bakalım diye. Biz odamızda iken 10 dakika sonra elinde ilac dolabın altina kaymış arkadaşlar dolabı boşaltırken dedi. Bu kabul edilemez bir durumdur. Cok pahalı olan ve o gun enjekte olması gereken ilacımız çalınmış ve kameralar denince geri gelmiştir. Ayrıca ilk gun bir odanın radyatörü çalışmıyordu ancak ikinci gun teknik servis duzeltebildi. Ama dediğim gibi o büro belli boy barmen Altan bey cok yardimci bir personeldi. Otel odalarının donanımı çok yetersiz, koltuğu, yatağı, yastığı, banyosu 5 yıldız ayarı değil tuvalet kâğıdı vs hijyen ürünleri çok düşük kalite. Kahvaltı iyi,otelin içindeki zenith restoranı pahalı ama çok iyi Bellboy Mustafa , kayak odası personeli harika,geri kalan her şey 3-3.5 yıldız kesinlikle 5 değil.
Verified review

8/10 Very good

Wifi sorunu

family odanın genişliği iyiydi, oda sessizdi, kahvaltıdan memnun kaldık, kapalı havuz güzeldi. ancak odamızda wifi bağlantısında sorun vardı. konaklamamız süresince söylememize rağmen ilgilenilmedi. Wifi yi odada kullanamadığımız için mağdur olduk.
Verified review

10/10 Exceptional

Très bel établissement. Bien situé. Environnement magnifique, entouré de montagnes.
Verified review

6/10 Good

It was ok but too old and like pic
Verified review

8/10 Very good

Things we liked: - amvrosia restaurant- very good food - the bar - the spa, except the pool - good personal Things we didnt liked: - the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights. - the pool is small and need some amenties
Verified review

10/10 Exceptional

Wonderful

Great location, good food, large breakfast buffet and lovely staff.
Verified review

10/10 Exceptional

Lovely

Perfect location, lovely staff and nice amenities.
Verified review

8/10 Very good

Correct, plus 3.5 étoiles que 4

Séjour l'été, en couple Les + : Chambre spacieuse, lumineuse et confortable, bon petit déjeuner, piscine extérieure, parking extérieur à proximité, proche du centre ville Les - : spa n'est pas très bien entretenu (1 sauna et 1 hamam ne fonctionnait pas) et ferme tôt (19h), globalement l'hôtel aurait besoin d'un bon rafraîchissement
Verified review

6/10 Good

Établissement bien mais bon 5 étoiles quand même je ne pense pas
Verified review

10/10 Exceptional

Für ein bulgarisches Hotel wirklich super freundliches Personal (sind ja aber auch viele aus Griechenland). Shuttle Bus zum Lift. Sehr schönes Zimmer durch Upgrade, vielen Dank!
Verified review

6/10 Good

Meh...

Very dirty room - we stayed a week and the floor wasn't cleaned once. Tiny TV ~22 inch. Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored. Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it. Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c. The room is pretty big. The breakfast is very good, though the menu is constant. The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to. Room service wasn't too expensive and was pretty good.
Verified review

10/10 Exceptional

Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.
Verified review

6/10 Good

Don't book this hotel

I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start. Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available. We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person. Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days. The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive. The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all. The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us. we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.