10/10 Exceptional
Great Resort
I found the Premier to be a very nice resort with good amenities.
Greg
Greg, 1-night trip
Premier Luxury Mountain Resort
Ski hotel with free ski shuttle, near Bansko Ski Resort
Premier Luxury Mountain Resort is a haven for those seeking adventure and relaxation. Enjoy a rejuvenating massage at Le Spa, savor English breakfast, and take in breathtaking views from the poolside bar or the garden. Guests love horseback riding through stunning landscapes.
Excellent
Popular amenities
- Pool
- Free breakfast
- Spa
- Airport transfer
- Free parking
- Free WiFi
Main amenities (12)
- Daily housekeeping
- 2 restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool and outdoor pool
- Free children's club
- Free ski shuttle
- Ski rentals and lessons
- Ski storage
- Ski passes
- Fitness center
- Sauna
- Steam room
For families (6)
- Babysitting (surcharge)
- Children's club (free)
- Playground on site
- Refrigerator
- Television
- Garden
$135 nightly
$151 total
Mar 21 - Mar 22
Total with taxes and fees
Why we love this property
Mountain spa escape
Tucked in the mountains, this hotel offers a full-service spa with aromatherapy and massages. A sauna, hot tub, and garden create the perfect wellness retreat.
Mountain luxury retreat
Escape to this boutique hotel nestled in the mountains. The garden setting, paired with curated decor, creates a luxurious mountain hideaway.
Flavor without limits
International cuisine delights await at 2 restaurants. Sip chic cocktails at 2 bars after indulging in the free English breakfast each morning.
Room options
Check availability for these dates
Showing 5 of 5 rooms
Deluxe Room
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
LCD TV
- Resort view
- 377 sq ft
- Sleeps 3
- 1 Double Bed OR 1 Twin Bed
Deluxe Apartment
Highlights
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Dining table
- Resort view
- 430 sq ft
- 1 bedroom
- Sleeps 3
- 1 Double Bed
Deluxe Apartment, 2 Bedrooms
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
- Resort view
- 753 sq ft
- 2 bedrooms
- Sleeps 5
- 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed
Alpine Executive Room
Exceptional
Highlights
Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
LCD TV
- Mountain view
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Honeymoon Suite, 1 Double Bed, Hot Tub, Mountain View
Highlights
Soundproofed
Individually furnished
Individually decorated
Private hot tub
Air conditioning
Refrigerator
Dining table
LCD TV
- Mountain view
- 753 sq ft
- Sleeps 3
- 1 Double Bed
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About the neighborhood
11 Karamanitza str., Bansko, 2770
About this property
Premier Luxury Mountain Resort
Premier Luxury Mountain Resort features a free ski shuttle and puts you within a 10-minute walk of Bansko Ski Resort. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Amvrosia, one of 2 restaurants, serves international cuisine and is open for dinner. There are 2 bars/lounges and an indoor pool at this luxurious hotel, and in-room conveniences like dryers and refrigerators. Ski passes, storage, rentals, and lessons are also available.
At a glance
Property amenities
Room amenities
Special features
Frequently asked questions
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Premier Luxury Mountain Resort Reviews
Excellent
9.0
Cleanliness
7.6
Location
9.0
Staff & service
8.6
Property conditions & facilities
Popular mentions
LocationAmenitiesService staffFood10/10 Exceptional
Nice
Goran
Goran, 1-night trip
6/10 Good
Dated, not 5 star, friendly staff, bad breakfast
JAMES CHRISTOPHER
JAMES CHRISTOPHER, 5-night trip
8/10 Very good
Better than expected!
The hotel and its location are great for the town as close enough to walk and far enough to be quiet for the children to sleep. Saw a lot of bad reviews about breakfast however one of the best European breakfasts I’ve had for a long time (and I travel 8 months of the year). The pool and steam were great after a day in the slopes and the VIP lift pass was very much worth the extra £. Bansko lift system needs an overhaul but I’m sure that’ll come with all the extra income.
2 minor hotel issues would be bad pillows and that the soundproofing not the best but not deal breakers
Richard
Richard, 6-night trip
10/10 Exceptional
Very good included spa facilities. Good to have an on-site ski shop and shuttle bus. Dining facilities and food were very good, breakfast was tasty and in plentiful supply and variety, the half board evening meal was excellent - particularly the deserts. Convenient nearby parking. Staff generally polite and helpful. Room facilities like safe and fridge were welcome. However we would have liked to have had ordinary (black) tea and milk in the room and maybe hot chocolate sachets and a coffee machine for proper coffe (as opposed to only fruit tea and nescafe sachets with whitner powder). Drinks in the hotel were also a bit pricey (although this was the case throughout the resort). Overall very pleased.
Matthew
Matthew, 3-night trip
8/10 Very good
They tried hard to be a high class resort. And they were close. But there were lots of little things that didn't quite make. Examples include a fitness room that wasn't open until 9 am, or living room TV that didn't work at all.
Wayne
8/10 Very good
Nothing special, just decent
Fine, but not great. Our room included a broken shower door (large sliding glass was off track and hanging dangerously). The breakfast buffet was in a windowless basement, with a coffee machine that was broken and leaking water all over the floor. The staff was not friendly; they did not explain amenities at check-in, and when asked basic questions, they were unresponsive and curt. The lights in one elevator lobby were broken, so waiting was very dark in a tight space. The room was large, but basic noises from adjoining rooms could be easily heard through the walls. It was clean overall and the public areas were well kept, but it is just average in every way.
Allen
Allen, 5-night trip
8/10 Very good
V
Andreas
Andreas, 5-night trip
8/10 Very good
Temiz biraz eski bir otel
Derya
Derya, 3-night trip
8/10 Very good
Personeller harika ; her konuda yardımcı olmak için uğraşıyorlar. Çok da kibarlar . Odalar temizdi . Tek problem yarım pansiyonda dahi akşam yemeklerinde su dahil her içecek ücretli . Kahvaltıda da saat 10 olunca 3-5 dk içinde herşeyi topluyorlar
Derya
Derya, 3-night trip
8/10 Very good
Wifi sorunu
family odanın genişliği iyiydi, oda sessizdi, kahvaltıdan memnun kaldık, kapalı havuz güzeldi. ancak odamızda wifi bağlantısında sorun vardı. konaklamamız süresince söylememize rağmen ilgilenilmedi. Wifi yi odada kullanamadığımız için mağdur olduk.
Verified traveler
3-night trip
10/10 Exceptional
Très bel établissement. Bien situé. Environnement magnifique, entouré de montagnes.
corinne
corinne, 1-night trip
6/10 Good
It was ok but too old and like pic
eden
eden, 3-night trip
8/10 Very good
Things we liked:
- amvrosia restaurant- very good food
- the bar
- the spa, except the pool
- good personal
Things we didnt liked:
- the heating system of tge hotel is electrical. ls noisy and not working too much. It was cold in the room, even if we let it worked during all nights.
- the pool is small and need some amenties
nicola
nicola, 3-night trip
10/10 Exceptional
Wonderful
Great location, good food, large breakfast buffet and lovely staff.
Verified traveler
1-night trip
10/10 Exceptional
Lovely
Perfect location, lovely staff and nice amenities.
Filipe
Filipe, 1-night trip
8/10 Very good
Correct, plus 3.5 étoiles que 4
Séjour l'été, en couple
Les + : Chambre spacieuse, lumineuse et confortable, bon petit déjeuner, piscine extérieure, parking extérieur à proximité, proche du centre ville
Les - : spa n'est pas très bien entretenu (1 sauna et 1 hamam ne fonctionnait pas) et ferme tôt (19h), globalement l'hôtel aurait besoin d'un bon rafraîchissement
Verified traveler
3-night trip
6/10 Good
Établissement bien mais bon 5 étoiles quand même je ne pense pas
Verified traveler
1-night trip
10/10 Exceptional
Für ein bulgarisches Hotel wirklich super freundliches Personal (sind ja aber auch viele aus Griechenland). Shuttle Bus zum Lift. Sehr schönes Zimmer durch Upgrade, vielen Dank!
Verified traveler
2-night trip
6/10 Good
Meh...
Very dirty room - we stayed a week and the floor wasn't cleaned once.
Tiny TV ~22 inch.
Soap and other amenities were replaced inconsistently, and further requests from the cleaning staff were ignored.
Subpar gym - very small, 1 partially busted cross trainer, very low variety of free weights, 1 bench, no bars or plates, equipment isn't maintained and staff doesn't know the equipment or how to use it.
Air conditioner works but you unexplainably need to set it to cooling for it to heat up the room, and it then constantly shows the temperature in the room is 50c.
The room is pretty big.
The breakfast is very good, though the menu is constant.
The WIFI is PHENOMENAL. They spent the money for ubiquity APs spread across each floor, and the speed and reception is incredible compared to other hotels we've been to.
Room service wasn't too expensive and was pretty good.
idan
idan, 7-night trip
10/10 Exceptional
Exceeded my expectations. The hotel was very well situated, very reasonably priced for the suite we booked. Very friendly and professional staff. Best of all was the onsite sky shop.
Verified traveler
5-night trip
6/10 Good
Don't book this hotel
I am writing this review since this hotel is presented as a 5-star hotel, but in my opinion, it is a good 3-star hotel and a very bad 5 start.
Shuttle, the hotel is far from the gondola, which means you heavily rely on the hotel shuttle, the last shuttle departs from the gondola parking to the hotel at 5, which means you need to end your ski day at 3:30, no apre ski, not even a full day of a ski is available.
We were 3 people at the room, but they constantly, every day, gave us 2 robes for the spa and we needed to ask every day a new robe for the third person.
Instead of having a bottle of water every day, we had only one, and only on the first day, it was not renewed the following days.
The food in the main hall for breakfast and dinner is meh, not a lot of variety, the restaurant in the hotel is good but very expensive.
The spa is ok, for a 4-star hotel, but since I paid and this hotel is presented as 5 stars, it is not a good spa at all.
The waiters at the food court don't know English, which means that when we asked for an espresso, we were changed 8 euro for 2 cups of 50ml espresso, it was not explained for us.
we paid approx 800 euro for 3 nights, I believe this hotel worth 45 euro per night.
Verified traveler
3-night trip
10/10 Exceptional
Fabulous- period!
Fabulous from A-Z
Jay
Jay, 3-night trip
8/10 Very good
Next time in Bansko - I'll book this hotel again !
Stayed for 3 nights. The room was very wide & comfortable the stuff were very helpful & breakfast was good.
Moshe
Moshe, 1-night trip
10/10 Exceptional
Amazing Hotel!
This hotel is amazing! Everyone is very nice and polite, the rooms are lovey and the view and location is amazing. We had complimentary wine and water, a crib for our child was ready and they even provided baby shampoos and lotions. I am beyond impressed with the experience. The only suggestion I have is to make better coffee for breakfast, offer cappuccinos and lattes.
Anita
Anita, 1-night trip
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