Relais & Chateaux Schönegg

Property class: 4.5
Ski-in/ski-out hotel with spa, near Zermatt-Matterhorn Ski Paradise

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Placing you just steps from Zermatt-Matterhorn Ski Paradise, Relais & Chateaux Schönegg allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and French cuisine is served at Gourmetstuebli, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the ski shuttle, along with access to ski passes, storage, and lessons.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

View all photos for Suite

A view from a balcony with a wooden railing, overlooking a snow-covered mountain landscape with a prominent peak and a village below.

Suite

10.0 out of 10
Exceptional
(1 review)
  • 549 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Charme)

A wooden room with a bed, a nightstand, a chair, and a table.

Double Room (Charme)

9.4 out of 10
Exceptional
(3 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Charme with Matterhorn View

A hotel room with two beds, a sitting area with chairs, a small table, and a view of mountains through large windows.

Double Room Charme with Matterhorn View

9.8 out of 10
Exceptional
(8 reviews)
  • Mountain view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Style Double room with Matterhorn view

A hotel room with a wooden headboard, a large bed with a brown blanket, a bedside table with a lamp, and a view of the outdoors through sheer curtains.

Style Double room with Matterhorn view

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Style

A modern bedroom with a wooden headboard, a large bed, a bench, and a sliding glass door to the outside.

Junior Suite Style

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Charme Single room

A hotel room with a wooden headboard, a bed with white linens, a striped armchair, and a nightstand with a lamp.

Charme Single room

  • 237 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
Riedweg 35, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Untere National - 1 min walk - 0.1 km
  • Zermatt–Sunnegga Funicular Gondola - 5 min walk - 0.4 km
  • Furi Ski Area - 8 min walk - 0.7 km
  • Kirchbrücke - 8 min walk - 0.7 km

Getting around

  • Sion (SIR) - 75 min drive
  • Geneva International Airport (GVA) - 162 min drive
  • Zermatt Gornergratbahn Station - 10 min walk
  • Zermatt (QZB-Zermatt Train Station) - 10 min walk
  • Zermatt Station - 11 min walk
  • Free train station pick-up
  • Ski shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Old Zermatt - ‬8 min walk
  • ‪Harry's Ski Bar - ‬7 min walk
  • ‪Restaurant Derby - ‬10 min walk
  • ‪Manud - ‬10 min walk

About this property

Relais & Chateaux Schönegg

  • Placing you just steps from Zermatt-Matterhorn Ski Paradise, Relais & Chateaux Schönegg allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in hot stone massages, facials, or body scrubs, and French cuisine is served at Gourmetstuebli, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate the ski shuttle, along with access to ski passes, storage, and lessons.

At a glance

Hotel size

    • 48 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 10 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Zermatt is in a car-free zone and can be reached only by train.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total)*
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Transfers

    • Free train station pick-up*

Offsite

    • Ski shuttle*

Other information

    • Smoke-free property

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Reviews

Relais & Chateaux Schönegg Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The spa and sauna area was a great bonus after a day out, and exceeded expectations. (6 reviews)
  • The pool and sauna area were great with a great view. (3 reviews)
  • The in-house restaurant offered a good breakfast selection and served enjoyable dinner with a pleasant view. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

View
Room
Breakfast
Restaurant
Food
Shower
Service staff
Location

Reviews

Verified review

10/10 Exceptional

Very clean and well maintained facilities, very friendly staff and good location to see the Matterhorn peak from the hotel. The spa and infinity pool are well equipped and enjoyable.
Verified review

10/10 Exceptional

This is a great Hotel. Location is fantastic and close to funicular up to Zermatt mountain to ski. Would come back.
View from hotel room
Verified review

10/10 Exceptional

Clean room, great amenities, view was phenomenal.
Verified review

10/10 Exceptional

The spa and pool were amazing and needed after skiing and being in the cold. The rooms were super clean and all of the staff we interacted with were very friendly and helpful.
Verified review

10/10 Exceptional

An amazing hotel in a beautiful and central location with amazing amenities and service.
Verified review

10/10 Exceptional

Amazing staff! Really above and beyond. Great location, incredible spa, views were unbeatable. Maybe my favorite hotel stay ever. Will be back!
Verified review

8/10 Very good

Great views and a pleasant stay overall. The panorama is truly beautiful and definitely the highlight. The spa is very nice and new, and exceeded expectations. The staff were kind and helpful throughout our stay. The only downside is that the rooms feel slightly outdated and could benefit from a refresh.
Verified review

10/10 Exceptional

Beautiful view and excellent service
Verified review

10/10 Exceptional

Wonderful Stay with Matterhorn View

Schönegg Chalet Hotel was a fantastic stay! Stunning Matterhorn views, cozy and spotless rooms. The staff were very friendly and helpful, making us feel welcome throughout. The spa and sauna area was a great bonus after a day out.
Verified review

10/10 Exceptional

Mountain charm with a spectacular view

Charming hotel with a most unconventional tunnel entrance. Beautiful view of the Matterhorn from my room. Great restaurant and the spa was the perfect end after a day in the mountains.
Verified review

10/10 Exceptional

Great view and service in Zermatt!

The only thing I would have wished for was that the hot tubs were set warmer. Staff was amazing!
Verified review

10/10 Exceptional

Memorable stay at the Schönegg. Staff was friendly and professional, the amenities are mind-blowing (pool, spa, terrace, lounge, etc.), the location is relatively central but still far from the noise from bars etc. All in all a fantastic stay and we’re very satisfied to have spent a wonderful vacation at the hotel. Shoutout to Grete, their super talented masseuse for making the holiday even more relaxing.
Verified review

10/10 Exceptional

It’s worth the splurge for a room with a view. The view was amazing. The pool and sauna area are also great with a great view. Staff was friendly and helpful. I was worried it would be too far from the main road but the location was perfect and easy and right next to the ski rental shop and lift. Breakfast was good and they have a shuttle from the train station. 10/10 would definitely stay here again. Everything was perfect.
Verified review

8/10 Very good

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Verified review

8/10 Very good

Zermazzzzing

Amazing view from dining deck and the friendliest staff ever. noisy neighborhood at the moment with all the construction going on
Verified review

10/10 Exceptional

High up just above the village accessible by the hotel’s own tunnel and lift up through the rock (takes about 3 minutes from the street level) gives the hotel a wonderful quiet and exclusive position looking down on Zermatt and up to the Matterhorn. The view from the terrace, dining room and Matterhorn view rooms is fantastic and the quality and cleanliness of the Schönegg and friendliness of the staff is exemplary. They are getting a new spa and indoor-outdoor pool for winter 2024/25 which will make it even better (especially if the weather is hot). Would not hesitate to recommend this hotel!
Verified review

6/10 Good

The setting and the views from this hotel are amazing. It is, however, overpriced for what you get--the facilities are starting to show their age. My room--105--had no view, had a terrible shower, and was in real need of a makeover. For three hundred bucks a night for a single I expected much more.
Verified review

10/10 Exceptional

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Verified review

10/10 Exceptional

Perfect in Zermatt.

First of all, location location location. It is a VERY easy walk from the train to the tunnel that takes you to the elevator that takes you up to the hotel. Or you could just call them and ask them to send the “car”. Our room faced the Matterhorn and I’m convinced we had the best view in the entire town. Staff is friendly, food that we did have was good. Only issue we faced was the bed being on the slightly anemic side.
From our balcony.
Verified review

10/10 Exceptional

The hotel has beautiful views, a warm atmosphere, and very friendly staff who made us feel welcome throughout most of our stay. However, we were quite surprised and disappointed on the last day when the hotel closed entirely with very short notice. We were not expecting this at all and suddenly had to figure out where to keep our belongings and how to manage the rest of our plans. It was stressful and definitely not the ending we had hoped for. Aside from this issue, the stay was wonderful — but clearer communication would have made a big difference.
Verified review

10/10 Exceptional

We absolutely loved this hotel! The staff was amazing and so kind. The views were incredible! Food was also incredible including the breakfast included with the stay!! We had to leave super early our last day for a train and they even packed us breakfast bags for the go which was so sweet and made our early morning easy and delicious! Only complaint is the shower. I don’t know if all rooms have it but it’s just a handheld shower head on the wrong side making it difficult to shower and get water all over the floor. So some shower updates and this place would be perfection!
Verified review

10/10 Exceptional

Amazing Stay!
Verified review

10/10 Exceptional

Wonderful place to stay in Zermatt
Verified review

10/10 Exceptional

Wonderfull property
Verified review

10/10 Exceptional

Beautiful Zermatt

Beautiful views from the hotel. The service was excellent. Great location