Acacia Galapagos Boutique Hotel

Property class: 2
Puerto Ayora hotel with outdoor pool

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Acacia Galapagos Boutique Hotel features a rooftop terrace and puts you just steps from Galápagos National Park. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Connecting rooms available
  • Non-smoking
$218 nightly
The current price is $218 total
Nov 3 - Nov 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
C/ Floreana Y Matazarnos, Puerto Ayora, Islas Galápagos, 200350

What's nearby

  • Academy Bay - 3 min walk - 0.3 km
  • Fishing Piers - 3 min walk - 0.3 km
  • Malecon - 8 min walk - 0.8 km
  • Gus Angermeyer Ferry Terminal - 8 min walk - 0.8 km
  • Las Ninfas Lagoon - 9 min walk - 0.8 km

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • ‪Islander Coffee Roasters - ‬3 min walk
  • ‪Øy - ‬3 min walk
  • ‪Golden Prague Galapagos - ‬5 min walk
  • ‪Red Tuna - ‬4 min walk
  • ‪Isla Grill - ‬3 min walk

About this property

Acacia Galapagos Boutique Hotel

  • Acacia Galapagos Boutique Hotel features a rooftop terrace and puts you just steps from Galápagos National Park. Guests can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 8 rooms

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM

Special check-in instructions

    • The front desk is open daily from 6:00 AM - 10:00 PM
    • Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • No onsite parking

Other information

    • Smoke-free property

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Reviews

Acacia Galapagos Boutique Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The air conditioning was effective and kept guests cool and comfortable. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Breakfast
Service staff
Location
Room
Trip
Tours

Reviews

Verified review

10/10 Exceptional

Very friendly staff and immaculate property. Great location!
Verified review

10/10 Exceptional

Amazing boutique hotel, an absolute gem. Great location.
Verified review

10/10 Exceptional

This hotel is well positioned in town close to all the key spots you want to be. The room was large, modern, well appointed and very clean. The staff are very helpful and overall amazing. Breakfast was different each day and made to order. They packed us a lunch when we had to leave to catch a ferry before breakfast. Very thoughtful and delicious. Couldn't have asked for a better place to stay. Thank you to the staff for being so helpful.
Verified review

10/10 Exceptional

Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
Verified review

10/10 Exceptional

Staff provided excellent support during stay. Breakfast each morning was great and there was variety each day.
Verified review

10/10 Exceptional

What an excellent stay and experience at Acacia. Jose and staff were super attentive and helpful. Room and grounds were clean. Breakfast and coffee was an added perk and was great as well. Highly recommend and will be back as soon as we’re able to. Don’t look elsewhere
Verified review

10/10 Exceptional

Honeymoon

Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
Verified review

10/10 Exceptional

We’ve never been treated better than we were by the staff at Hotel Acacia. Everyone was so incredibly friendly, welcoming and helpful. Special shout out to Claudia for giving us such a positive experience! The hotel has everything you need and is centrally located, plus breakfast included.
Verified review

10/10 Exceptional

Very helpful staff
Verified review

10/10 Exceptional

We had a great stay at Acacia. The location was very central and walkable to shops, dinner, the Charles Darwin Center, and a couple of beaches. The rooms were spacious and spotlessly clean. And the staff was very friendly and helpful, plus a delicious fresh breakfast daily. So glad we planned a couple of days in Puerto Ayora - there are sea lions, tortoises, and marine iguanas all over the place and we spent a lovely day at Tortuga Bay (thanks to recommendation from Acacia staff). Wish we had planned more time there.
Verified review

10/10 Exceptional

Beautiful boutique hotel with wonderful staff who attended to our every need. Breakfast was made fresh to order every morning- yogurt, fruit, granola, and then the main dish which was always eggs, a breakfast meat and some side dishes which changed daily. The entire hotel was spotless. Daily housekeeping kept our room spotless as well. Mini split air conditioning in our room kept us cool and comfortable. Many thanks for a wonderful stay!
Verified review

10/10 Exceptional

Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Verified review

10/10 Exceptional

Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Verified review

10/10 Exceptional

The staff here are the friendliest, most helpful, most thoughtful and most professional I have encountered in the 58 countries I have visited. They absolutely added to the specialness of our honeymoon. And everything else about the hotel was amazing, from the size, decor, maintenance and cleanliness of the rooms, to the deliciousness of the food. I would like to thank all of the staff for making our trip so memorable. You are truly the best!
Verified review

10/10 Exceptional

Perfect base to explore Galapagos

This was the second time we stayed at Acacia during our trip. I can’t recommend this hotel highly enough. The staff are so kind, considerate and professional. The rooms are a pleasure to sleep in, always immaculate, freest and clean. There is a tranquil foyer, landing area which is a great spot for looking at the sea, reading or just resting. The location is ideal for Santa Cruz, just off the Main Street, quiet enough for a peaceful sleep. A big mention must go to Jose, Claudia and Carolina who made us feel most welcome. Thank you for a.very pleasant stay.
Verified review

10/10 Exceptional

We’re a couple and stayed for 6 nights in February. What stands out above all is the warm hospitality and service. Claudia and her two colleagues were amazing - helping with dinner reservations, arranging for laundry services, serving us a different wonderful breakfast each morning. Hotel has a modern design, always pristine. Spaces outside to hang our wet swimsuits. We were on top (third) floor and had an issue with getting hot water only once and staff came up immediately to address it. Highly recommend!
Verified review

10/10 Exceptional

Awesome Place To Stay!!

We absolutely loved Acacia House. All of the employees are fabulous and want to make your stay the best it can be. We stayed in #202 which overlooked the pool. We had a king bed and the room was large and the bathroom had a nice tub and shower and a nice balcony that looked over the pool. We had a great breakfast which included eggs your way, avocado, toast, yogurt, granola and fresh fruit and a fresh juice & coffee. It was soooo much food but excellent!! Ohhh and also empanadas and bacon. The location is perfect. It’s about a block or so off the Main Street. So many restaurants within 2 min walk and also a salon and place for excellent massages. Whatever you need Bente and her wonderful staff can arrange for you. The beds and linens were so comfy! The pool was perfect! We absolutely recommend this hotel. I promise, you will love it!
Verified review

6/10 Good

The room was clean and the cold ac. Check in staff were pushy. She asked 3 times what tours we were going on. She spoke loading and fast. My English isn’t perfect and when I asked her to slow down and repeat herself, the manager was giggling. You have provide your room key as collateral forms beach towel. They also want to know exactly what time you are having breakfast each day ahead of time. I will not stay here again. The location is perfectly central though in downtown.
Verified review

10/10 Exceptional

Beautiful hotel amazing Location. Wonderful people that work here. Great stay
Verified review

10/10 Exceptional

great place to stay
Verified review

10/10 Exceptional

Amazing place, the staff was great, good breakfast, ac working great, amazing room.
Verified review

10/10 Exceptional

Great air conditioning. Staff was very warm and welcoming.
Verified review

10/10 Exceptional

Great staff
Verified review

10/10 Exceptional

I loved everything about this place staff, food, hospitality and room.
Verified review

10/10 Exceptional

We had a nice room with sea & sunrise views.