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Casa Velha do Palheiro, Relais & Chateaux

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Escape to Casa Velha do Palheiro, Relais & Chateaux, a luxury country house near Madeira Stadium. Treat yourself to an Ayurvedic massage or Swedish massage at Palheiro Spa and enjoy international cuisine with garden views at Casa Velha Dining Room.
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Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • 3 hot tubs
  • Free area shuttle
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
$414 nightly
The total price is $435
Jun 1 - Jun 2
Total with taxes and fees

Why we love this property

Dining with garden views
International cuisine awaits at the on-site restaurant with garden views. A bar adds evening options, and buffet breakfast comes free at this country house.
Golfer's paradise
This country house offers an 18-hole course, driving range, and golf lessons. A full-service spa and fitness room await after a day on the greens.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room, Garden View

Double or Twin Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room Main House

Deluxe Double Room Main House | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room Main House

  • Garden view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double or Twin Room, Golf View

Double or Twin Room, Golf View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Double or Twin Room, Golf View

9.4 out of 10
Exceptional
(3 reviews)
  • Golf view
  • 344 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Garden view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Jun 1 - Jun 2
Total with taxes and fees
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About the neighborhood

Map
Rua de Estalagem 23, Funchal, 9060-415

What's nearby

  • Palheiro Gardens - 2 min walk - 0.2 km
  • Jardins do Palheiro - 10 min walk - 0.9 km
  • Palheiro Golf Club - 15 min walk - 1.3 km
  • Madeira Stadium - 8 min drive - 4.6 km
  • CR7 Museum - 13 min drive - 7.6 km

Getting around

  • Cristiano Ronaldo Airport (FNC) - 20 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Venda do Bello - ‬7 min drive
  • ‪Grill Traineira Steakhouse - ‬6 min drive
  • ‪As Asinhas - ‬5 min drive
  • ‪Omg Bar - ‬8 min drive
  • ‪O Picadinho - ‬6 min drive

About this property

Casa Velha do Palheiro, Relais & Chateaux

  • Casa Velha do Palheiro, Relais & Chateaux features a golf course and puts you just steps from Palheiro Gardens. Guests can visit the spa to indulge in hot stone massages, aromatherapy, or Ayurvedic treatments, and international cuisine is served at Casa Velha Dining Room, which is open for breakfast, lunch, and dinner. Other highlights at this luxurious country house include an indoor pool, an outdoor pool, and a poolside bar.

At a glance

DONE

Hotel size

    • 38 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Late check-in subject to availability
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Free area shuttle within 7 km
    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Beach shuttle (surcharge)
  • Tennis
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Horse riding nearby
  • Boat tours nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach shuttle (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness center
  • Golf course on site
  • Golf driving range on site
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • 3 hot tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Palheiro Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

Casa Velha Dining Room - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (one-way, maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 64.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 16 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Property Registration Number 3434

Also known as

Casa Velha Palheiro

Casa Velha Palheiro Funchal

Casa Velha Palheiro House

Casa Velha Palheiro House Funchal

Casa Velha Do Palheiro Hotel Funchal

Casa Velha Do Palheiro Madeira/Funchal

Casa Velha Palheiro Country House Funchal

Casa Velha Palheiro Country House

Casa Velha Do Palheiro

Casa Velha do Palheiro Relais Chateaux

Casa Velha do Palheiro, Relais & Chateaux Funchal

Casa Velha do Palheiro, Relais & Chateaux Country House

Casa Velha do Palheiro, Relais & Chateaux Country House Funchal

Frequently asked questions

Does Casa Velha do Palheiro, Relais & Chateaux offer free cancellation for a full refund?

Yes, Casa Velha do Palheiro, Relais & Chateaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Casa Velha do Palheiro, Relais & Chateaux?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Casa Velha do Palheiro, Relais & Chateaux?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 25 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is airport shuttle service offered by Casa Velha do Palheiro, Relais & Chateaux?

Yes, an airport shuttle is available. The charge is EUR 35 per vehicle one-way.

What are the check-in and check-out times at Casa Velha do Palheiro, Relais & Chateaux?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in is available.

Is there an onsite casino at Casa Velha do Palheiro, Relais & Chateaux?

No, this country house doesn't have a casino, but Madeira Casino (10-min drive) is nearby.

What is there to do at Casa Velha do Palheiro, Relais & Chateaux and nearby?

Have fun with onsite activities such as hiking, and practice your swing at the golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 3 hot tubs. Casa Velha do Palheiro, Relais & Chateaux also has an outdoor pool and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Casa Velha do Palheiro, Relais & Chateaux?

Yes, Casa Velha Dining Room offers international cuisine and garden views.

What's the area around Casa Velha do Palheiro, Relais & Chateaux like?

Casa Velha do Palheiro, Relais & Chateaux is a short 5-minute walk from Palheiro Gardens and 14 minutes' walk from Palheiro Golf Club.

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Reviews

Casa Velha do Palheiro, Relais & Chateaux Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The outdoor and indoor spa facilities were lovely and refreshing. (3 reviews)
  • Breakfast was delightful with a variety of choices and exceptional quality. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Gardens
Service staff
Room
Location

Reviews

Verified

10/10 Exceptional

Amazing location, relaxing and perfect for a few rounds of golf…staff brilliant
Neil, 9-night trip
Verified

10/10 Exceptional

The hotel natural estate was beautiful, the grounds were in there own gardens , the staff very friendly , everything so clean and helpful. Everything was exceptional. The restaurant was very interesting and good , breakfast was so delightful with all the fruits and choices to eat. It is a 5 star excellent hospitality. The outside pool was lovely as well as indoor spa. Not hot but refreshing.
Turning back the sheets for evening
Palheiro gardens
Sally, 5-night trip
Verified

10/10 Exceptional

Beautiful safe haven!

This was a wonderful haven after my flight was cancelled due to high winds. The bedroom and bathroom were so spacious and service so attentive. Happy memories of eating a delicious breakfast on the lawn in the sunshine then going to the gym, sauna, indoor and outdoor pool!
E, 1-night trip
Verified

10/10 Exceptional

A really enjoyable stay.

A relaxing and very comfortable stay with friendly staff in a great location.
John, 5-night trip
Verified

10/10 Exceptional

Enjoyable stay

Great stay. Staff were very welcoming and we enjoyed our meals in the hotel restaurant and in the clubhouse.
Alan, 2-night trip
Verified

10/10 Exceptional

A lovely location, incredibly relaxing
Robert, 7-night trip
Verified

4/10 Fair

Charming but not for rest

We split our stay in Madeira between two hotels, and this one was by far our least favourite. The good points: charming property, the gardens are massive and beautiful, the grounds spacious, the rooms very large, and the outdoor pool and spa was lovely. The downsides, however, the rooms were very poorly soundproofed, and with many young children and babies staying, one night we could not sleep at all with a baby crying next door. This hotel is clearly aimed at families with children and is not suitable for adults looking for rest. Unless they limit the presence of children, I would strongly advise couples to stay elsewhere. The restaurant was fine but nothing special. Location is not ideal, the hotel is reached by a narrow, steep one-way road, which added at least fifteen minutes to every trip on the island.
3-night trip
Verified

10/10 Exceptional

Great place for a sneaky breakaway

The hotel in itself was excellent. Reception could not have been more helpful. The room was large and comfortable, I would have liked a view but in the block we were in that wasn’t possible. Kettle tea coffee etc was not normally provided but when requested was provided. Any issues such as the safe being temperamental were dealt with really quickly. Breakfast superb, eggs cooked to order. Dinner in the main restaurant was overall good, we had one problem with a meal that was dealt with by the fabulous maitre d to our satisfaction. Pool and spa lovely.
Neil, 4-night trip
Verified

10/10 Exceptional

Un peu à l’écart du centre de Funchal (10-15mn), superbe hôtel au personnel prévenant. Calme, de superbes jardins.
FREDERIC, 2-night trip
Verified

8/10 Very good

Literie et oreillers inconfortable
Laurent, 2-night trip
Verified

10/10 Exceptional

Très bien
Daniel, 7-night trip
Verified

8/10 Very good

Molto bella e di charme in linea con la catena a cui appartiene. Bellissimo giardino. Zona Piscina da rivedere
Guido, 3-night trip
Verified

8/10 Very good

Das Frühstück ist maximal einem 3 Sterne Hotel würdig!!!!!
Rainer, 11-night trip
Verified

10/10 Exceptional

Ein wundervoller Ort zum Entspannen und Geniessen
Cornelia, 1-night trip
Verified

10/10 Exceptional

Location spettacolare, inserita in una grande tenuta a pochi chilometri da Funchal. Ottimo servizi, ottimo ristorante
Verified

10/10 Exceptional

A unique property

We had a lovely stay at Casa Velha do Palheiro. It is a beautiful property, the gardens being the highlight. Gorgeous, well-kept and quiet. A privilege to spend time there. Staff is very polite and competent. Rooms a tad tired, but we were told they are being renovated. That said they are still very clean and comfortable. All in all, we had a great deal and a memorable stay.
Maria, 6-night trip
Verified

10/10 Exceptional

Stylish retreat in Madeira

Superb property in the middle of gardens overlooking the city of Funchal
Frederic, 1-night trip
Verified

6/10 Good

Old fashioned/dated and Golf not in good condition

The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money.
William, 2-night trip
Verified

10/10 Exceptional

Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably
3-night trip
Verified

10/10 Exceptional

This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again
Elaine, 7-night trip
Verified

8/10 Very good

Ok. Ma da un 5 stelle cu si aspetta di piu’

Bella struttura immersa nel verde e vicino al campo da golf. Possibile fare lunghe passeggiate anche se non segnalate. Infatti rischi di finire nel bel mezzo del campo da golf ed è pericoloso. Ci hanno fatto upgrade in stanza piu nuova e piu grande con vasca e doccia anche se senza bidet. Doccia perdeva acqua e allagava tutto il bagno. Per covid sauna e chiusa ma si puo usare poscina outdoor e idromassaggio ma ambiente non e riscaldato perche le finestre devono stare aperte per normativa covid. Consigliamo di tenere chiusa tutta la Spa Buona la colazione con prodotti freschi e preparata al momento Personale gentile. Stanza pulita e spaziosa. Letto comodo
Alessandro, 3-night trip
Verified

8/10 Very good

Schönes Hotel mit einigen Kritikpunkten

Sehr schönes Hotel, tolle & ruhige Lage. Einzige Lärmquelle sind die Zimmertüren, welche praktisch nicht leise zu öffnen / schliessen sind.. Empfang sehr freundlich und zuvorkommend. Restaurantangestellte leider nicht alle motiviert & freundlich. Getränkekarte der Bar dürfte reichhaltiger sein. Speisekarte im Restaurant nebst Daily Menue ebenso; mehr Auswahl wäre top. Shuttle nach Funchal 2x am Morgen ist nicht ausreichend. Ebenso Shuttle Service vom Clubhouse zurück ins Hotel: am Abend um 18h der letzte! Wer im Clubhouse zu Abend isst muss ins Hotel laufen! Zimmerausblick irreführend: hatten zum Golf Course gebucht und schauten direkt an eine Mauer. Zimmerwechsel zwar möglich nach einer Nacht, aber wirklichen Blick auf den Golfplatz hat kein einziges Zimmer. Dasselbe mit Gartenblick; schade!
Peter, 7-night trip
Verified

8/10 Very good

Netheid kamer is minder. Reeds 2x gebleven in vergelijkbare quinta jardins do lago en dit hotel is onvergelijkbaar qua netheid en vriendelijkheid van personeel. De Jardins do Lago is dan ook wel echt uitzonderlijk te noemen. Zelden zo een goed hotel gezien met zo een gedreven personeel. De Casa Velha do Palheiro heeft het van zijn prachtige ligging, accomodatie en nabij gelegen park. Personeel is ok maar zeker niet op niveau van het ander genoemd hotel. De kamers waren qua faciliteiten ok maar ook niet op niveau van de jardins do Lago. Bijvoorbeeld verschillende spinnenwebben in de kamer. Zelfs 5 kleine spinnen moeten doden bij ontvangst kamer. Is geen ramp en het is logisch bij een hotelkamer die zich meer in de natuur bevindt maar achter de tv bijvoorbeeld was volgens ons zeer lang niet gepoetst. Groot spinnenweb met spin erin. Ook bijna geen sponcontacten om gsm e.d..op te laden. Beide lakens waren niet helemaal proper. Het andere hotel had bijvoorbeeld usb aansluiting langs nachtkastje. Algemeen zou ik dit hotel een 7 a 8 geven en allicht voor golfers eerder aanbevelen maar voor mensen die zoals wij, louter voor wandelingen daar waren, zijn er betere alternatieven. De spa niet gebruikt maar wel bezocht. Ziet er wel topklasse uit.
Elke, 2-night trip
Verified

8/10 Very good

Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me.
10-night trip
Verified

10/10 Exceptional

Superbe !

Des prestations sans nul doute à la hauteur d'un 5*, le cadre, le service, le petit déjeuner délicieux, le dîner (gastronomique), tout était parfait
eric, 3-night trip